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Added 6 mins ago
A
Lot Attendant - Subaru Of Hamilton
AutoCanada
Hamilton, ON
- $17.95 to $18.5 CAD / hour
- Other
Assist with service write-ups and tagging of customer cars and trucks
Added 6 mins ago
MD
WIC Administrative Assistant - Office & Administrative Specialist Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…must be legally authorized to work in the United States at the time of…
Added 6 mins ago
MD
Office & Admin Specialist Sr
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Customer service skills (phone, electronic, and written correspondence) sufficient to provide courteous, effective service to clients/customers.
Added 6 mins ago
AP
Business Development Associate
Arbitration Place
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…ideal role for a self-motivated professional who wants to be part of a dynamic organization and grow with the…
Added 7 mins ago
BI
Senior Mechanical Product Development Engineer / Manager
Bruin Instruments Corp.
AB · Edmonton, AB
- Full-time
Strong presentation, interpersonal and customer service skills
Added 7 mins ago
T
Service Desk - System & Security Tier 2
TEEMA
Calgary, AB
- Full-time
…and are actively building it into how the business delivers service. If you are already using AI in your day-to-day work rather than reading about it, this is a rare place to do more of…
Added 7 mins ago
Q
Bilingual Accounts Receivable (French/English)
Quadient
Markham, ON
- $50,000 CAD / year
- Full-time
3+ years of collections, accounts receivable, or customer service experience.
Added 7 mins ago
VA
Manager, Technology Services (AI & Digital Governance)
Vancouver Airport Authority
Vancouver, BC
- Full-time
…while ensuring a safe and efficient experience for everyone. As part of our Innovation and Technology Group, your work will help deliver industry-leading travel technology to transform the…
Added 7 mins ago
AE
Campus Graduate Full-Time Engineer - 2027 AI Engineering, Enterprise Technology Services- Toronto, Ontario, CN
American Express
Toronto, ON
- $82,000 to $124,000 USD / year
- Full-time
…delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and…
Added 7 mins ago
SF
Senior AI Engineer
Safe Fleet
Coquitlam, BC
- Full-time
From time to time you may contribute to customer-facing AI capabilities in our product portfolio, but the centre of this role is internal platform, enablement and automation.
Added 7 mins ago
SH
Acting Store Manager II Mayfair Shopping Centre
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Victoria, BC
- Full-time
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 7 mins ago
S
Account Representative (Incented Sales Rep) Directwest
SaskTel
Regina, SK
- Full-time
As part of SaskTel’s Directwest Sales Department, we are looking for an energetic individual to join our sales team as an Account Representative -Incentive Sales Rep. In this position, you…
Added 7 mins ago
B
Professional, Project Engineering
Bombardier
Mississauga, ON
- Full-time
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in…
Added 7 mins ago
DH
Crew Member
Dave's Hot Chicken
Toronto, ON
- Part-time
📢 WE’RE HIRING | Part-Time Team Member – Dave’s Hot Chicken 🍗
Added 7 mins ago
SI
Server
Shannex Incorporated
Ajax, ON
- Part-time
We are searching for Part Time and Casual Dining Room Servers to join our Parkland Ajax team based in Ajax, Ontario.
Added 7 mins ago
CR
Part-Time Server
COGIR Real Estate
Ottawa, ON · Kanata, ON
- Part-time
Demonstrates excellent customer service skills
Added 7 mins ago
CA
Senior Procurement Analyst (Onsite)
Collins Aerospace
Ottawa, ON
- Full-time
…order status, changes, or issues to guarantee unparalleled customer…
Added 7 mins ago
RS
AZ Cross Border Truck Driver - OTR
Ryder System, Inc.
London, ON
- Full-time
Must have customer service/delivery experience required
Added 7 mins ago
DB
Safety/Learning from Incidents (LFI) Coordinator – Fixed-Term Contract - Fly In Fly Out
De Beers Group
NT · Northwest Territories, Canada
- Full-time
…pressure with frequent interruptions, while delivering exceptional customer service and professionalism, are also essential…
Added 7 mins ago
MR
Homestay Coordinator - Temporary
Maple Ridge - Pitt Meadows School District No.42
Maple Ridge, BC
- Temporary
This is a full-time 18-month temporary position, effective immediately until April 30, 2028. The rate of pay is $34.00/Hour, plus 12% in lieu of benefits.
Added 7 mins ago
BV
KEY HOLDER
Bikini Village
Richmond Hill, ON
- Full-time
Being part of a family-owned business committed to the community;
Added 7 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 7 mins ago
IP
Subrogation Examiner - Hybrid - Anywhere in Canada
International Programs Group
Toronto, ON
- Full-time
The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key…
Added 7 mins ago
AI
Warehouse Person DC
Applied Industrial Technologies - Canada
Nisku, AB
- Full-time
At Applied, the Warehouse Representative has immediate impact on our Distribution/Service Centre’s performance and in customer satisfaction. You’ll join a tight-knit team of internal…
Added 7 mins ago
HC
Client Service Administrator - Vaughan ON
HearingLife Canada
Vaughan, ON
- Full-time
Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first”…

Marriott

Housekeeping Manager

Sault Ste. Marie, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 2 years experience in the housekeeping or related professional area.
Posting language: English
Posted: Oct 29, 2026

Original job description

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the housekeeping or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.

Inspects guestrooms on a daily basis.

Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

Inventories stock to verify adequate supplies.

Supports and supervises an effective inspection program for all guestrooms and public space.

Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Verifies all employees have proper supplies, equipment and uniforms.

Communicates areas that need attention to staff and follows up to verify understanding.

Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Human Resources Activities

Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.

Schedules employees to business demands and for tracks employee time and attendance.

Verifies employees understand expectations and parameters.

Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.

Observes service behaviors of employees and provides feedback to individuals.

Verifies employee recognition is taking place on all shifts.

Participates in an on-going employee recognition program.

Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

Participates in employee progressive discipline procedures.

Celebrates successes and publicly recognizes the contributions of team members.

Ensuring Exceptional Customer Service

Sets a positive example for guest relations.

Understands the brand's service culture.

Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Empowers employees to provide excellent customer service.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Responds to and handles guest problems and complaints.

Strives to improve service performance.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Sault Ste. Marie Waterfront takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Housekeeping Manager oversees daily shift operations for housekeeping and laundry, ensuring guestrooms and public areas meet cleanliness standards. They are responsible for managing departmental budgets, supervising staff, and implementing corrective action plans to improve guest satisfaction.

Requirements

Candidates must possess a high school diploma or GED with at least 2 years of relevant housekeeping experience. Alternatively, a 2-year degree in Hospitality, Business Administration, or a related field is accepted with no prior work experience required.

Skills

Housekeeping management
Staff supervision
Budget management
Guest relations
Inventory management
Quality assurance
Training and development
Performance management
Conflict resolution
Operational compliance
Scheduling
Time management
Communication
Problem solving
Team leadership

Visa sponsorship

Not detected in the job text

Keywords

Housekeeping
Hospitality
Hotel Management
Operations Management
Budgeting
Staff Supervision
Guest Satisfaction
Inventory Control
Quality Inspection
Human Resources
Training
Performance Feedback
Scheduling
Compliance
Standard Operating Procedures
Customer Service
Laundry Operations
Recreation Management
Health Club Management
Team Leadership

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