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Added 15 mins ago
MD
Supervisor, Family Health Benefit Policy and Programs - Human Services Supervisor 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Supervisor, Family Health Benefit Policy and Programs
Added 15 mins ago
GC
Part-Time Bartender-PET
Great Canadian Entertainment
Peterborough, ON
- Part-time
…policies, and procedures. Under the supervision of F&B Manager or Supervisor this role positively contributes to an entrepreneurial culture that is nimble, energized, growth oriented, to…
Added 15 mins ago
M
Dock Lead Hand
Mohegan
Surrey, BC
- Full-time
Promptly report all incidents or accidents to supervisor
Added 15 mins ago
Production Supervisor (Cambridge Plant)
Dare Foods Limited
Cambridge, ON
The Production Supervisor is responsible for overseeing daily candy production operations, ensuring production schedules, quality, food safety, and efficiency targets are consistently…
Added 15 mins ago
RS
Material Handler Night Shift Sunday - Wednesday
Ryder Supply Chain Solutions
Winnipeg, MB · CAN - Winnipeg MB Gamble Pl
- Full-time
Under the responsibility of the Logistics Supervisor, the Material Handler I performs warehouse functions, which may include loading, picking, packing, shipping, receiving, forklift…
Added 30 mins ago
TS
Christmas Kettle Campaign Assistant Coordinator
The Salvation Army Canada and Bermuda Territory
London, ON
- Full-time
The Supervisor will set the hours of work and work schedule.
Added 30 mins ago
LC
Delivery Driver
LKQ Corporation
Moncton, NB
- Full-time
Provide excellent customer service during delivery/pick up of products.
Added 30 mins ago
D
Section Manager
Desjardins
Montreal, QC · Trois-Rivières, QC
- Full-time
Support the immediate supervisor by helping with work organization and operational planning for the unit
Added 44 mins ago
NS
Supervisor - Nutrition and Food Services
Nova Scotia Health Authority
Truro, NS
- Internship
Knowledge of and experience in customer focused food service operations; room service model preferred.
Added 44 mins ago
NS
Food Service Worker - Nutrition and Food Services
Nova Scotia Health Authority
Amherst, NS
- Internship
…food service setting. Reporting to the Manager/Food Service Supervisor, the Utility Worker may be responsible for preparing and serving meals and supplies to patients, residents, Veteran’s,…
Added 44 mins ago
MC
Production Supervisor
Motor Coach Industries
Winnipeg, MB
- Full-time
The Production Supervisor is responsible for providing front line supervision within a unionized manufacturing environment. Co-ordinates production activities ensuring work is carried out…
Added 44 mins ago
Supervisor - Nutrition and Food Services
Nova Scotia Health and IWK Health
Truro, NS
Knowledge of and experience in customer focused food service operations; room service model preferred.
Added 1 hour ago
MP
Quality Control: Shipping / Receiving - Midnights
Mastronardi Produce
Kingsville, ON
- Full-time
…essential function of this position is to provide exceptional customer support through ensuring the accuracy of inventory movement and…
Added 1 hour ago
MC
Production Supervisor
Motor Coach Industries
Winnipeg, MB
- Full-time
The Production Supervisor is responsible for providing front line supervision within a unionized manufacturing environment. Co-ordinates production activities ensuring work is carried out…
Added 1 hour ago
KP
Community Association Manager - New Project Development
Keystone Pacific Property Management
ON · Ontario, Canada
- Full-time
Provides information and resources to the New Development Developer/Homeowner Liaison necessary for providing an outstanding customer experience.
Added 1 hour ago
C&
Property Claims Supervisor
Crawford & Company (Canada) Inc.
AB · Edmonton, AB
- Full-time
We’re looking for an experienced Property Claims Supervisor to lead and support a high-performing claims team in Edmonton, Alberta. In this hybrid role, you’ll oversee day-to-day…
Added 1 hour ago
FW
Assembler - RO Department
Franklin Water Treatment
Winnipeg, MB
- $18 to $20 CAD / hour
- Full-time
…quality, process, equipment, or material issues to the Production Supervisor, and ensuring compliance with policies, guidelines, and regulatory requirements as per Franklin Electric Quality…
Added 1 hour ago
Project Coordinator
Bulk Barn
Aurora, ON
Support the on-site Project Manager(s), and Supervisor, Store Fixture & Merchandising Team, ensuring all resources, fixtures and products are on site without delay.
Added 1 hour ago
WB
Certified Ski or Snowboard Instructor, Level 4
Whistler Blackcomb
Whistler, BC
- Temporary
…through Epic Service - our leading training and development experience, and wellness benefits to fuel your…
Added 1 hour ago
WB
Certified Ski or Snowboard Instructor, Level 3
Whistler Blackcomb
Whistler, BC
- Temporary
…through Epic Service - our leading training and development experience, and wellness benefits to fuel your…
Added 1 hour ago
TS
Warehouse Supervisor
TalentSphere Staffing Solutions
Schomberg, ON
- Full-time
We are seeking a hands on Warehouse Supervisor to lead daily warehouse operations. This is a working leadership role where approximately 90 percent of your time will be spent on the…
Added 1 hour ago
PH
Diet Clerk, Patient Food Services, C&W
Provincial Health Services Authority
Vancouver, BC
- Part-time
…position. Under the close supervision of the Dietary Technician/Supervisor, the Diet Clerk receives patient orders using a pre-populated menu and submits the order for preparation, ensuring…
Added 1 hour ago
GC
Busperson (Part-time) - Moncton
Great Canadian Entertainment
Moncton, NB
- Part-time
Under the direct supervision of the F&B Supervisor, this position is responsible for maintaining cleanliness of the F&B with strict regard to rules, regulations and operational guidelines…
Added 1 hour ago
K
Processing Operator 1 - Night Shift - Fixed term 12 months
Kenvue
Guelph, ON
- Full-time
2-3 years of experience in a regulated (Food or Pharmaceutical) Manufacturing environment
Added 2 hours ago
CH
Power Engineer 3rd Class
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Supervisor, Facilities Maintenance and Engineering (FM&E) the 3rd Class Power Engineer is responsible for monitoring and testing the Building Control Management System…

Marriott

Rooms Operations Assistant Manager

1700 Notre Dame Centre, Trois-Rivières, QC, G9A 6G5, Canada

Full-time

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Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 26, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Residence Inn by Marriott Trois-Rivieres takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

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More about this job

Responsibilities

Supports daily Rooms Operations across areas such as Front Desk, Housekeeping, Laundry, Recreation, Bell Staff, and Concierge/Guest Services, including shift oversight and maintaining service and cleanliness standards. Helps manage budgets and room revenue, resolve guest concerns, train and supervise employees, and ensure compliance with operational, safety, and property procedures.

Requirements

Candidates need either a high school diploma or GED and four years of relevant experience, or a two-year degree in hospitality, hotel and restaurant management, business administration, or a related field and two years of relevant experience. Relevant experience may be in guest services, front desk, housekeeping, or a related professional area.

Skills

Rooms Operations
Front Desk Operations
Housekeeping
Guest Services
Staff Supervision
Guest Relations
Revenue Management
Budget Management
Expense Control
Employee Training
Performance Management
Scheduling
Payroll Administration
Conflict Resolution
Safety Procedures
Loss Prevention

Benefits

Insurance
Flexible Work Options
Exclusive Marriott Travel Benefits

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Front Desk
Housekeeping
Recreation
Laundry
Bell Staff
Concierge
Guest Services
Shift Checklists
Room Operations Reports
Night Audit
Loss Prevention
Room Revenue
Occupancy
Room Rates
Operating Budgets
Payroll Reports
Guest Satisfaction
Guest Feedback
Guest Recognition
Employee Training
Staffing Levels
Emergency Procedures
Performance Appraisals
Progressive Discipline
Time and Attendance
Payroll

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