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Added 2 mins ago
UO
Finance Analyst
University of British Columbia
Vancouver, BC · UBCV | Donald Rix Building (RIX)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Finance Analyst is responsible for analyzing financial information, applying accounting principles and policies, and providing financial analysis and support for the accounting…
Added 2 mins ago
TG
Senior Manager, Enterprise Risk Management
TMX Group
Toronto, ON
- $130,000 to $145,000 CAD / year
- Full-time
Education: Bachelor’s degree in Business Administration, Finance, Economics, or a related discipline.
Added 2 mins ago
SL
Senior Pricing Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Sun Life's Group Retirement Services has over 8,000 clients with $150 Billion in assets under administration. You believe life is about aiming high and making an impact.
Added 2 mins ago
MC
Project Coordinator
MatchBox Consulting Group
New Westminster, BC
- Contract
…program on track, including day-to-day project finances, contract administration, correspondence, reporting, and meeting materials. You will report to a Senior Project Manager, work closely…
Added 2 mins ago
S
ES-NU26-58 Administrative Assistant, IES
Springboard
Toronto, ON · Scarborough, ON
- Full-time
…accurate documentation, timely data entry, and smooth day-to-day administration operations to support service delivery. The duties and responsibilities of this position includes but not…
Added 2 mins ago
GO
Regional Financial Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Finance Manager, the Regional Financial Analyst is a member of the Finance team and is responsible for providing strategic financial and administrative advice to Regional…
Added 18 mins ago
PC
Investment Analyst
People Corporation
Toronto, ON · ON - PC Sheppard - Toronto
- Full-time
Bachelor's degree in Finance, Economics, Commerce, Business Administration, Mathematics, Statistics, or a related discipline.
Added 18 mins ago
GT
Operations and Project Coordinator
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
Reporting to the Vice President of Finance, this role is at the heart of supporting ISE's day-to-day operations and helping keep key projects and initiatives running smoothly. Working…
Added 18 mins ago
D
Manager, Analytics and Artificial Intelligence, Internal Audit
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…visualization expert analysts and artificial intelligence experts. As Manager, Analytics and Artificial Intelligence, Internal Audit, you act as a trusted partner to executives to maximize…
Added 18 mins ago
CE
Senior Manager, SCM Operations Category Management
Cenovus Energy
Calgary, AB
- Full-time
The Senior Manager, SCM Operations Category Management position is an exciting leadership opportunity to lead strategic sourcing, contracting and category management across Cenovus assets.…
Added 18 mins ago
B
ACCOUNT MANAGER, SMALL BUSINESS FINANCING
BDC
Brossard, QC
- Full-time
Bachelor’s degree in Finance, Commerce, Business Administration, or a related field.
Added 32 mins ago
S
ES-NU26-58 Administrative Assistant, IES
Springboard
Toronto, ON
- Full-time
…accurate documentation, timely data entry, and smooth day-to-day administration operations to support service delivery. The duties and responsibilities of this position includes but not…
Added 32 mins ago
S
Manager, Program Controls
Seaspan
North Vancouver, BC
- Full-time
The position is responsible for the administration and enhancement of Earned Value Management Systems (EVMS), maintenance of program baselines, forecasting, performance reporting, and…
Added 32 mins ago
Senior Financial Controller/Manager
Umicore
Markham, ON
Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
Added 32 mins ago
Senior Operations Associate
The Canada Life Assurance Company
London, ON
Reporting to the Associate Manager of Administration, you will be responsible for accurate and timely processing of financial and non-financial transactions for our clients' mutual fund…
Added 32 mins ago
PA
Portfolio Manager
Purpose Advisor Solutions
Toronto, ON
- Full-time
Harness Investment Management Inc. (Harness) is registered across Canada as a Portfolio Manager and Exempt Market Dealer, providing discretionary investment management services to…
Added 32 mins ago
KH
UKG Specialist
Kensington Health
Toronto, ON
- Full-time
The UKG Specialist is responsible for the day-to-day administration, maintenance, and optimization of the UKG HRIS platform. This role ensures accurate data entry, reporting, and analytics…
Added 32 mins ago
AS
Program Management Office Analyst
Alquemy Search & Consulting
Toronto, ON
- Full-time
The IS Infrastructure PMO Analyst supports the IS Infrastructure Project Management Office (PMO) and IT Projects Administration by working with internal business units, infrastructure…
Added 47 mins ago
W
Franchise Operations Coordinator
WildBrain
Toronto, ON
- Full-time
We're looking for a Franchise Coordinator to will support the effective administration of the franchise team and managing finance-related administrative tasks.
Added 1 hour ago
Corporate - Commercial Lines - Commercial Account Manager
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
The Commercial Account Manager serves as the lead relationship manager and trusted risk advisor for a portfolio of complex commercial clients. This role is responsible for developing and…
Added 1 hour ago
W
Franchise Operations Coordinator
WildBrain
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
We're looking for a Franchise Coordinator to will support the effective administration of the franchise team and managing finance-related administrative tasks.
Added 1 hour ago
NL
Payroll and Benefits Specialist
Nanaimo Ladysmith Public Schools - School District 68
Nanaimo, BC
- Full-time
…and full-time capacity! Under the general direction of the Manager of Payroll and Benefits, or designate, the Payroll & Benefits Specialist performs a variety of duties in accordance with…
Added 1 hour ago
Z
Marketing Manager
Zeifmans
Toronto, ON · North York, ON
- Full-time
Reporting to the Director of Operations, the Marketing Manager works closely with the Marketing Committee to develop and drive Zeifmans’ marketing strategy to build brand awareness, expand…
Added 1 hour ago
Sr. Analyst Sales Programs & Incentives
UFA Co-operative Ltd.
Calgary, AB
Reporting to the Sr. Manager, Product Marketing, the Sr. Analyst, Sales Programs & Incentives is a detail-oriented, analytical role responsible for supporting the development,…
Added 1 hour ago
Senior Manager, Business Banking Deposits Product Management - Tangerine
Scotiabank
Toronto, ON
The Senior Manager, Small Business Deposit Products is accountable for supporting the execution of Tangerine’s Small Business deposits strategy and product roadmap. The role will help…

Marriott

Rooms Operations Assistant Manager

1700 Notre Dame Centre, Trois-Rivières, QC, G9A 6G5, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 26, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Residence Inn by Marriott Trois-Rivieres takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

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More about this job

Responsibilities

Supports daily Rooms Operations across areas such as Front Desk, Housekeeping, Laundry, Recreation, Bell Staff, and Concierge/Guest Services, including shift oversight and maintaining service and cleanliness standards. Helps manage budgets and room revenue, resolve guest concerns, train and supervise employees, and ensure compliance with operational, safety, and property procedures.

Requirements

Candidates need either a high school diploma or GED and four years of relevant experience, or a two-year degree in hospitality, hotel and restaurant management, business administration, or a related field and two years of relevant experience. Relevant experience may be in guest services, front desk, housekeeping, or a related professional area.

Skills

Rooms Operations
Front Desk Operations
Housekeeping
Guest Services
Staff Supervision
Guest Relations
Revenue Management
Budget Management
Expense Control
Employee Training
Performance Management
Scheduling
Payroll Administration
Conflict Resolution
Safety Procedures
Loss Prevention

Benefits

Insurance
Flexible Work Options
Exclusive Marriott Travel Benefits

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Front Desk
Housekeeping
Recreation
Laundry
Bell Staff
Concierge
Guest Services
Shift Checklists
Room Operations Reports
Night Audit
Loss Prevention
Room Revenue
Occupancy
Room Rates
Operating Budgets
Payroll Reports
Guest Satisfaction
Guest Feedback
Guest Recognition
Employee Training
Staffing Levels
Emergency Procedures
Performance Appraisals
Progressive Discipline
Time and Attendance
Payroll

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