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Added 11 mins ago
H
Property Administrator
Hines
Toronto, ON
- Full-time
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio…
Added 11 mins ago
TU
Finance Analyst
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Finance Analyst is responsible for analyzing financial information, applying accounting principles and policies, and providing financial analysis and support for the accounting…
Added 11 mins ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
We’re looking for an experienced Operations Manager to own how work gets planned, tracked and delivered across Fintel Connect. Reporting to the VP of Operations, you’ll take unclear…
Added 11 mins ago
YU
Gift Processing Specialist
York University
Toronto, ON
- Full-time
Advancement Communications & Marketing works to promote and communicate alumni and donor messages along with direct marketing services for alumni and donor engagementOur mission is to…
Added 11 mins ago
T
Customer Experience Associate
TD
Dauphin, MB
- Part-time
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Added 11 mins ago
CH
Compliance and Analytics Specialist
Cardinal Health
Vaughan, ON · Canada-NSC
- Full-time
The Compliance and Analytics Specialist reports to the Manager, Facilities Management and supports facility operations, compliance, financial controls, EHS activities, and continuous…
Added 11 mins ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and…
Added 11 mins ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and…
Added 11 mins ago
Marketing Manager B2B
Nestle Operational Services Worldwide SA
Montreal, QC
We are looking for a B2B Marketing Manager based out of our Nespresso office reporting into the Marketing VP. The incumbent will be responsible for Out of Home channel and must deliver and…
Added 40 mins ago
T
Customer Experience Associate
TD
Kelowna, BC
- Part-time
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Added 40 mins ago
T
Business Operations Support Lead - TD Asset Management
TD
Toronto, ON
- Full-time
Provides dedicated, high-quality administrative support to one or more executives and their broader function, serving as a trusted point of coordination for schedules, communications,…
Added 40 mins ago
GO
Social Services Program Manager
Government of Manitoba
The Pas, MB
- Full-time
Reporting to the Regional Director, the Social Services Program Manager is responsible for providing leadership and support in a range of management and supervisory activities associated…
Added 41 mins ago
A
Payroll Specialist
Altis
Toronto, ON
- $90,000 to $105,000 CAD / year
- Contract
In this role, you'll work closely with Finance, Human Resources, and external service providers to deliver accurate payroll administration, reporting, and compliance activities. If you…
Added 56 mins ago
B
MANAGER, PORTFOLIO MANAGER
BDC
Boucherville, QC · Laval, QC · Montreal, QC
- Full-time
BDC is the only bank dedicated exclusively to Canadian entrepreneurs. As a Manager, Portfolio Management, you will support the ongoing management of the Bank’s loan portfolio by processing…
Added 1 hour ago
Strategic Coordinator, Communications & Business Intelligence
City of Edmonton
AB
Reporting directly to the Branch Manager, Communications and Business Intelligence, the Strategic Coordinator plays a vital role in strategy development, issues management, and the…
Added 1 hour ago
S
Provincial Overdose Mobile Response Team, Crisis Intervention Specialist, HEMBC
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Vancouver, BC
- Full-time
Reporting to the Program Manager, Provincial Overdose Mobile Response Team (MRT), the MRT Crisis Intervention Specialist provides training, education and crisis response to first…
Added 1 hour ago
Regional Financial Analyst
Business, Mining, Trade and Job Creation
Winnipeg, MB
Reporting to the Finance Manager, the Regional Financial Analyst is a member of the Finance team and is responsible for providing strategic financial and administrative advice to Regional…
Added 1 hour ago
W
Business Administraton Lead
Wajax
Sudbury, ON
- Full-time
The Business Administration Leader is a key contributor to business planning, budgeting, forecasting, and operational support activities. Working cross-functionally with stakeholders, the…
Added 1 hour ago
AR
Community Business Manager
Atria Retirement Canada - View at Lethbridge
Lethbridge, AB · AB-Lethbridge
- Full-time
Manage the community’s accounting finances, utilizing independent judgment and discretion to analyze and verify submitted expenditures and budgetary matters for community departments.•…
Added 1 hour ago
C
Senior Analyst, Software Compliance and Contract Management (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Reporting to the Senior Manager of Software Compliance and Contract Management along with other Senior Analysts and working closely with Architects, Contract Owners and other Stakeholders,…
Added 1 hour ago
AC
Global Mobility Tax - Manager
ACCA Careers
Calgary, AB
- Full-time
As a Global Mobility Tax Manager, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your role is essential in working…
Added 1 hour ago
AC
Global Mobility Tax - Senior Manager
ACCA Careers
Calgary, AB
- Full-time
As a Senior Manager, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your role is essential as a tax technical…
Added 1 hour ago
GT
WARRANTY ADMINISTRATOR/ SERVICE COORDINATOR - OAKVILLE SERVICE TEAM
Grand Touring Automobiles
Oakville, ON
- Full-time
We are currently seeking a detail-oriented, organized, and customer-focused Warranty Administrator & Service Coordinator to join our Service team in Oakville. This hybrid role combines…
Added 1 hour ago
UO
Finance Analyst
University of British Columbia
Vancouver, BC · UBCV | Donald Rix Building (RIX)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Finance Analyst is responsible for analyzing financial information, applying accounting principles and policies, and providing financial analysis and support for the accounting…
Added 1 hour ago
TG
Senior Manager, Enterprise Risk Management
TMX Group
Toronto, ON
- $130,000 to $145,000 CAD / year
- Full-time
Education: Bachelor’s degree in Business Administration, Finance, Economics, or a related discipline.

Marriott

Rooms Operations Assistant Manager

1700 Notre Dame Centre, Trois-Rivières, QC, G9A 6G5, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 26, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Residence Inn by Marriott Trois-Rivieres takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

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More about this job

Responsibilities

Supports daily Rooms Operations across areas such as Front Desk, Housekeeping, Laundry, Recreation, Bell Staff, and Concierge/Guest Services, including shift oversight and maintaining service and cleanliness standards. Helps manage budgets and room revenue, resolve guest concerns, train and supervise employees, and ensure compliance with operational, safety, and property procedures.

Requirements

Candidates need either a high school diploma or GED and four years of relevant experience, or a two-year degree in hospitality, hotel and restaurant management, business administration, or a related field and two years of relevant experience. Relevant experience may be in guest services, front desk, housekeeping, or a related professional area.

Skills

Rooms Operations
Front Desk Operations
Housekeeping
Guest Services
Staff Supervision
Guest Relations
Revenue Management
Budget Management
Expense Control
Employee Training
Performance Management
Scheduling
Payroll Administration
Conflict Resolution
Safety Procedures
Loss Prevention

Benefits

Insurance
Flexible Work Options
Exclusive Marriott Travel Benefits

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Front Desk
Housekeeping
Recreation
Laundry
Bell Staff
Concierge
Guest Services
Shift Checklists
Room Operations Reports
Night Audit
Loss Prevention
Room Revenue
Occupancy
Room Rates
Operating Budgets
Payroll Reports
Guest Satisfaction
Guest Feedback
Guest Recognition
Employee Training
Staffing Levels
Emergency Procedures
Performance Appraisals
Progressive Discipline
Time and Attendance
Payroll

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