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Added 3 hours ago
E
Management Trainee
Enterprise
Antigonish, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 3 hours ago
WB
Restaurant Supervisor
Whistler Blackcomb
Whistler, BC
- Temporary
…to 50 employees at Whistler Mountain’s 125 seat full-service restaurant located within the Roundhouse Lodge. This role leads the daily operations of lunch service for guests looking for an…
Added 3 hours ago
DH
Senior Events Manager
Delta Hotels and Resorts®
Burnaby, BC
- Contract
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Added 3 hours ago
Subway Sandwich Artist
Bearspaw First Nation
Stoney 142, 143, 144, AB · Mînî Thnî,, AB
…supply inventory within assigned work areas, and ensures the restaurant remains clean, organized, and properly stocked. The position works closely with the Subway Manager and other team…
Added 4 hours ago
TC
Culinary Management | Kitchen Manager | Assistant Kitchen Manager
The Canadian Brewhouse
Winnipeg, MB
- Full-time
Welcome to The Canadian Brewhouse, Canada's fastest-growing independent restaurant group! We know that without our incredible teams we wouldn't be a fraction of where we are today. Our…
Added 4 hours ago
Deli Manager
Freson Bros.
Sundre, AB
We are hiring for a Full-Time Deli Manager position with a wage range of $50,000 - $60,000 at our location in Sundre, AB.
Added 5 hours ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The…
Added 5 hours ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The…
Added 5 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 5 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 5 hours ago
GE
Buffet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The…
Added 6 hours ago
HG
Manager Guest Services
Hilton Grand Vacations
ON · ON, Canada
- Full-time
The Guest Services Manager is expected to provide the highest level of Member and Guest service at every point of contact through the use of communications, organizational and interpersonal…
Added 6 hours ago
BP
General Manager
Boston Pizza International Inc
Moncton, NB
- Full-time
Role Description The General Manager is a full-time, on-site role based in Moncton, NB, responsible for overseeing daily restaurant operations and ensuring an exceptional guest experience.…
Added 6 hours ago
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Assistant Manager
Splitsville Bowl
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- Full-time
Are you a highly motivated, engaging manager?
Added 6 hours ago
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Assistant Manager
Splitsville Bowl
Waterloo, ON
- Full-time
Are you a highly motivated, engaging manager?
Added 7 hours ago
SC
shift supervisor - Store# 87169, WINKLER
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- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 7 hours ago
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shift supervisor - Store# 80407, EVER ON 170TH
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Edmonton, AB
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Added 7 hours ago
Cook 3
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Calgary, AB
Our restaurant portfolio in the Calgary International Airport includes: Bad Egg, Belgian Beer Cafe, Bistro on the Bow, and The Kitchen by Wolfgang Puck.
Added 7 hours ago
Guest Service Agent
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Langley (District), BC · Langley, BC
…our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join…
Added 7 hours ago
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FOH Team Lead at Fresh on Danforth- Supervisor Experience Required
Fresh Kitchen + Juice Bar
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…style="font-weight: 400;">1+ years of experience in a high volume kitchen or restaurant</span></li><li style="font-weight: bold;"><strong>1+ years of experience with employee…
Added 8 hours ago
SA
Restaurant General Manager
SSP America
Calgary, AB
- Full-time
Join Our Team as a Restaurant General Manager!
Added 8 hours ago
7
Senior Brand Designer (8 month Contract)
7shifts
Remote, Canada
- $95,200 to $142,800 CAD / year
- Full-time
- Remote
As a Senior Brand Designer at 7shifts, you'll turn our brand into design that resonates with restaurant operators, across web, campaigns, and everything in between. You'll work closely with…
Added 9 hours ago
M
Rooms Operations Assistant Manager
Marriott
Trois-Rivières, QC
- Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 9 hours ago
SH
Server | Part Time | Hotel Victoria
Silver Hotel Group
Toronto, ON
- Part-time
Reporting to the Food and Beverage Experience Manager, you would be responsible for performing the following tasks to the highest standards:
Added 9 hours ago
C
Apprentice General Manager
Chipotle
Orleans, ON
- Full-time
Chipotle is growing fast – we’re opening a restaurant almost every day, and we need leaders to grow with us! Our Apprentices have a strong desire to grow into General Managers by assisting…

Marriott

Rooms Operations Assistant Manager

1700 Notre Dame Centre, Trois-Rivières, QC, G9A 6G5, Canada

Full-time

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Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 26, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Residence Inn by Marriott Trois-Rivieres takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

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More about this job

Responsibilities

Supports daily Rooms Operations across areas such as Front Desk, Housekeeping, Laundry, Recreation, Bell Staff, and Concierge/Guest Services, including shift oversight and maintaining service and cleanliness standards. Helps manage budgets and room revenue, resolve guest concerns, train and supervise employees, and ensure compliance with operational, safety, and property procedures.

Requirements

Candidates need either a high school diploma or GED and four years of relevant experience, or a two-year degree in hospitality, hotel and restaurant management, business administration, or a related field and two years of relevant experience. Relevant experience may be in guest services, front desk, housekeeping, or a related professional area.

Skills

Rooms Operations
Front Desk Operations
Housekeeping
Guest Services
Staff Supervision
Guest Relations
Revenue Management
Budget Management
Expense Control
Employee Training
Performance Management
Scheduling
Payroll Administration
Conflict Resolution
Safety Procedures
Loss Prevention

Benefits

Insurance
Flexible Work Options
Exclusive Marriott Travel Benefits

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Front Desk
Housekeeping
Recreation
Laundry
Bell Staff
Concierge
Guest Services
Shift Checklists
Room Operations Reports
Night Audit
Loss Prevention
Room Revenue
Occupancy
Room Rates
Operating Budgets
Payroll Reports
Guest Satisfaction
Guest Feedback
Guest Recognition
Employee Training
Staffing Levels
Emergency Procedures
Performance Appraisals
Progressive Discipline
Time and Attendance
Payroll

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