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Added 13 mins ago
SA
Starbucks Shift Supervisor - Edmonton Airport
SSP America
Calgary, AB
- Full-time
We're Hiring! Come work for SSP Canada at Edmonton International Airport as a Starbucks Shift Supervisor!
Added 27 mins ago
TO
Warehouse Supervisor (AFTERNOON SHIFT)
Tree of Life Canada
Mississauga, ON
- Full-time
The Warehouse Supervisor is responsible for overseeing daily warehouse operations within a multi-temperature food-grade distribution centre, including ambient, refrigerated, and frozen…
Added 27 mins ago
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Kitchen Supervisor, Full Time
Havergal
Hamilton, ON
- Full-time
Ensure proper presentation, food quality, portion control and maintenance of proper serving temperatures.
Added 42 mins ago
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Supervisor, Environmental, H&S and Quality
DCM
Calgary, AB
- Full-time
Position: Supervisor, Environmental, Health & Safety and Quality
Added 42 mins ago
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Production Supervisor
ThunderSoft
Oshawa, ON
- $30 to $35 CAD / hour
- Contract
Develop and implement production tracking and quality control systems, analyzing production, quality control, and maintenance to detect production problems.
Added 42 mins ago
Shipper Receiver - Lead Hand
Systemair
Mississauga, ON
Reporting to the Logistics Supervisor, Shipper & Receiver – Lead Hand is responsible for overseeing all shipping, receiving, and material handling activities. This role leads, trains, and…
Added 42 mins ago
Forklift Operator
Chudleigh's Bakery
Milton, ON
System issues will be communicated immediately to the Shipping and Receiving Supervisor.
Added 57 mins ago
LG
Civil Construction Field Operations Supervisor
LaPrairie Group
AB · Grande Prairie, Alberta
- Full-time
We’re looking for a Civil Construction Field Operations Supervisor to support our Superintendent in overseeing day-to-day construction activities in the field. In this role, you’ll help…
Added 57 mins ago
JC
Journeyman Welder
Johnson Controls
Nisku, AB
- Full-time
…parts, jigs, fixtures and metal structures to meet customer and quality requirements within a fast‑paced production environment. The Journeyperson Welder works collaboratively with…
Added 57 mins ago
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Rooms Operations Assistant Manager
Marriott
Trois-Rivières, QC
- Full-time
Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as…
Added 1 hour ago
AU
Superviseur d'équipe de production / Production Supervisor
Alsco Uniforms
Quebec, QC
- Full-time
Alsco, a global leader in commercial textile rental and laundry services, is seeking a driven Production Supervisor to support daily operations in our industrial facility. If you’re ready…
Added 1 hour ago
Shipping Agent
L3Harris Technologies
Mirabel, QC
Report any shipping discrepancies, errors, or irregularities to the supervisor.
Added 1 hour ago
A
Chemist, QC QS5 (Contract Role)
Apotex
Toronto, ON · North York, ON
- $48,851 to $81,419 CAD / year
Recognises OOS, OOT or Anomalous results and under the direction of the Supervisor assists in the completion of lab investigations.
Added 1 hour ago
SM
Production Shift Team Lead - Night Shift
Sunrise Markets
BC · Delta, BC
- Full-time
…materials used for production and products made are within quality expectations, reporting daily operations to Production Supervisor and relaying company policies and decisions to…
Added 1 hour ago
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Shift Supervisor
P&H
Vanscoy, SK
- Full-time
…to tables across the country and beyond, we’re committed to quality, innovation, and sustainability as we shape the future of food and…
Added 1 hour ago
C
Food Service Worker
Cook
Saint John, NB
- Full-time
Utilize approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. Notify cooks if food temperatures are not within…
Added 1 hour ago
C
Food Service Worker
Cook
Sherbrooke, NS
- Part-time
Utilize approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. Notify cooks if food temperatures are not within…
Added 1 hour ago
T
Technicien(enne) support matériel intégré (temporaire 6 mois)/ Embedded Material Support Technician (Temporary 6 months) (Gagetown)
Textron
NB
- Full-time
Added 1 hour ago
P
Fleet Assoc Leader
PepsiCo
Hanwell, NB
- Full-time
As the Fleet Maintenance Supervisor, you will play a critical leadership role in maintaining a large fleet of light to heavy duty Commercial Vehicles, trailers, forklifts, and other…
Added 1 hour ago
P
Fleet Assoc Leader
PepsiCo
New Glasgow, NS
- Full-time
As the Fleet Maintenance Supervisor, you will play a critical leadership role in maintaining a large fleet of light to heavy duty Commercial Vehicles, trailers, forklifts, and other…
Added 1 hour ago
P
Fleet Assoc Leader
PepsiCo
Charlottetown, PE
- Full-time
As the Fleet Maintenance Supervisor, you will play a critical leadership role in maintaining a large fleet of light to heavy duty Commercial Vehicles, trailers, forklifts, and other…
Added 1 hour ago
P
Fleet Assoc Leader
PepsiCo
Bathurst, NB
- Full-time
As the Fleet Maintenance Supervisor, you will play a critical leadership role in maintaining a large fleet of light to heavy duty Commercial Vehicles, trailers, forklifts, and other…
Added 1 hour ago
BF
Technicien(enne) support matériel intégré (temporaire 6 mois)/ Embedded Material Support Technician (Temporary 6 months) (Gagetown)
Bell Flight
NB · Brunswick, NB
- Full-time
Added 1 hour ago
P
Fleet Assoc Leader
PepsiCo
Moncton, NB
- Full-time
As the Fleet Maintenance Supervisor, you will play a critical leadership role in maintaining a large fleet of light to heavy duty Commercial Vehicles, trailers, forklifts, and other…
Added 1 hour ago
P
Fleet Assoc Leader
PepsiCo
Dartmouth, NS
- Full-time
As the Fleet Maintenance Supervisor, you will play a critical leadership role in maintaining a large fleet of light to heavy duty Commercial Vehicles, trailers, forklifts, and other…

Marriott

Rooms Operations Assistant Manager

1700 Notre Dame Centre, Trois-Rivières, QC, G9A 6G5, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 26, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Residence Inn by Marriott Trois-Rivieres takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

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More about this job

Responsibilities

Supports daily Rooms Operations across areas such as Front Desk, Housekeeping, Laundry, Recreation, Bell Staff, and Concierge/Guest Services, including shift oversight and maintaining service and cleanliness standards. Helps manage budgets and room revenue, resolve guest concerns, train and supervise employees, and ensure compliance with operational, safety, and property procedures.

Requirements

Candidates need either a high school diploma or GED and four years of relevant experience, or a two-year degree in hospitality, hotel and restaurant management, business administration, or a related field and two years of relevant experience. Relevant experience may be in guest services, front desk, housekeeping, or a related professional area.

Skills

Rooms Operations
Front Desk Operations
Housekeeping
Guest Services
Staff Supervision
Guest Relations
Revenue Management
Budget Management
Expense Control
Employee Training
Performance Management
Scheduling
Payroll Administration
Conflict Resolution
Safety Procedures
Loss Prevention

Benefits

Insurance
Flexible Work Options
Exclusive Marriott Travel Benefits

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Front Desk
Housekeeping
Recreation
Laundry
Bell Staff
Concierge
Guest Services
Shift Checklists
Room Operations Reports
Night Audit
Loss Prevention
Room Revenue
Occupancy
Room Rates
Operating Budgets
Payroll Reports
Guest Satisfaction
Guest Feedback
Guest Recognition
Employee Training
Staffing Levels
Emergency Procedures
Performance Appraisals
Progressive Discipline
Time and Attendance
Payroll

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