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Added 2 mins ago
TH
Receiving Associate Part Time - OAKVILLE TRAFALGAR
The Home Depot
Canada
- Part-time
Receiving Associates work as part of a team to unload merchandise from carriers and check the quantity and quality of merchandise. In addition, they must RGR (Rough Goods Receipt)/DGR…
Added 2 mins ago
TH
Receiving Associate Part Time (CARLETON PLACE)
The Home Depot
Carleton Place, ON
- Part-time
Receiving Associates work as part of a team to unload merchandise from carriers and check the quantity and quality of merchandise. In addition, they must RGR (Rough Goods Receipt)/DGR…
Added 2 mins ago
W
Field Technician- Electrical/Mechanical
Wajax
Sudbury, ON
- Full-time
…reassembly of rotating equipment. The Technician will ensure quality and customers are the basis of all…
Added 2 mins ago
PH
Salesforce Administrator
Prospect Human Services Society
Calgary, AB
- Full-time
Builds and maintains simple reports, list views and dashboards based on definitions provided by the Data Quality & Business Analysis Specialist.
Added 2 mins ago
VC
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
North Vancouver, BC
- $25.82 CAD / hour
- Other
…Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker carries out a variety of duties according to Food Safe protocols and…
Added 2 mins ago
RA
Prototype Assembler 3P - 2nd shift
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
This role is for a Prototype Assembler 3. This is a full-time position on 2nd shift. You will report to the production supervisor and work full time onsite in Cambridge, Ontario.
Added 2 mins ago
RA
3P Prototype Assembler
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
…Lean initiatives, and maintaining the highest standards of quality and…
Added 2 mins ago
RA
Prototype Assembler 1P - Afternoon Shift
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
…processing while following documented work instructions and quality standards. You will support production activities across multiple product lines and contribute to continuous improvement,…
Added 2 mins ago
S
Shift Supervisor / Institutional Cook - Minimum and Medium Security Units
Sanya’k̓ula
Port Coquitlam, BC
- Full-time
…PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Shift Supervisor / Institutional Cook is in charge of kitchen…
Added 2 mins ago
HM
Material Handler
Hyundai Mobis (Mobis Parts Canada)
Markham, ON
- Contract
At MOBIS we encourage individuals to take on new challenges and drive innovation, helping us maintain a global competitive edge through product quality and customer value.
Added 2 mins ago
K
Senior Piping Designer
Kent
Calgary, AB
- Full-time
Check drawings and design deliverables for quality, accuracy, completeness, and compliance with project requirements.
Added 16 mins ago
Facility Program Assistant - Childminding - Casual
The City of Red Deer
Red Deer, AB
With easy access to lakes, outdoor adventures, and the mountains, plus a thriving economy and high quality of life, Red Deer is an inviting place to live, work, and grow.
Added 16 mins ago
Senior Plant Process Engineer
ERCO Worldwide
Saskatoon, SK
…improve plant safety, efficiencies, operator knowledge, product quality, and environmental control. The incumbent will work closely with the Production Superintendent, Production Supervisor…
Added 16 mins ago
Machine Operator
Give and Go Prepared Foods
Brampton, ON
Under the general supervision of the Area Leader, Production Supervisor and/or Plant Manager; the Machine Operator will be responsible for ensuring the equipment is operated correctly by…
Added 16 mins ago
IS
Int. Legal Drafter
IBW Surveyors
ON
- Full-time
Recognizes when consultation with the Drafting Team Lead/Supervisor is required
Added 16 mins ago
IG
Production Supervisor
Insight Global
Toronto, ON · North York, ON
- Full-time
Insight Global is looking for a Production Supervisor to join our client in the pharmaceutical industry on a full-time basis. The Supervisor, Production will oversee the day-to-day…
Added 16 mins ago
C
Human Resources Information System Analyst (Dayforce)
Confidential
Toronto, ON
- Contract
Advanced Excel proficiency, including lookups, Pivot Tables, data reconciliation, and data quality checks.
Added 16 mins ago
EC
Licensed Practical Nurse (LPN)
EHN Canada
Calgary, AB
- $28 to $30 CAD / hour
- Full-time
…addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With…
Added 16 mins ago
S
Medical Laboratory Technologist, Newborn Screening Prenatal Biochemistry
Sanya’k̓ula
Vancouver, BC
- Full-time
…Liquid Chromatography for the majority of time. Notifies the supervisor of any malfunctions, abnormal results and other irregularities. Evaluates and verifies results and takes follow up…
Added 32 mins ago
WE
Race Track Maintenance Operator
Woodbine Entertainment
Milton, ON · Mohawk Backstretch
- Full-time
…new vision. Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors. In doing so, we remain a world-leader in horse-racing - and…
Added 32 mins ago
LC
Superviseur Démontage
LKQ Corporation
Sainte-Sophie, QC
- Full-time
Supervise the work of others, including planning, assigning and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing productivity. May offer…
Added 32 mins ago
AP
Infection Prevention and Control (IPAC) Lead
Anson Place Care Centre
Hagersville, ON
- Full-time
Compile and review monthly infection reports and prepare statistical data for review at the Quality Team and Infection Prevention and Control quarterly meetings,
Added 32 mins ago
CH
Medical Device Reprocessing Technician
Clearpoint Health Network Inc.
Saskatoon, SK
- Part-time
…perform biological indicator, chemical indicator and other quality assurance testing and report problems to the…
Added 32 mins ago
River Valley Ambassador (Revised)
City of Edmonton
AB
Engage with community members and park visitors to deliver welcoming, high-quality customer service and enhance the overall visitor experience
Added 32 mins ago
SC
shift supervisor - Store# 87169, WINKLER
Starbucks Coffee Company
Plum Coulee, MB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…

Marriott

Rooms Operations Assistant Manager

1700 Notre Dame Centre, Trois-Rivières, QC, G9A 6G5, Canada

Full-time

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Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 26, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Residence Inn by Marriott Trois-Rivieres takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

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More about this job

Responsibilities

Supports daily Rooms Operations across areas such as Front Desk, Housekeeping, Laundry, Recreation, Bell Staff, and Concierge/Guest Services, including shift oversight and maintaining service and cleanliness standards. Helps manage budgets and room revenue, resolve guest concerns, train and supervise employees, and ensure compliance with operational, safety, and property procedures.

Requirements

Candidates need either a high school diploma or GED and four years of relevant experience, or a two-year degree in hospitality, hotel and restaurant management, business administration, or a related field and two years of relevant experience. Relevant experience may be in guest services, front desk, housekeeping, or a related professional area.

Skills

Rooms Operations
Front Desk Operations
Housekeeping
Guest Services
Staff Supervision
Guest Relations
Revenue Management
Budget Management
Expense Control
Employee Training
Performance Management
Scheduling
Payroll Administration
Conflict Resolution
Safety Procedures
Loss Prevention

Benefits

Insurance
Flexible Work Options
Exclusive Marriott Travel Benefits

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Front Desk
Housekeeping
Recreation
Laundry
Bell Staff
Concierge
Guest Services
Shift Checklists
Room Operations Reports
Night Audit
Loss Prevention
Room Revenue
Occupancy
Room Rates
Operating Budgets
Payroll Reports
Guest Satisfaction
Guest Feedback
Guest Recognition
Employee Training
Staffing Levels
Emergency Procedures
Performance Appraisals
Progressive Discipline
Time and Attendance
Payroll

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