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Added 1 min ago
Distribution Lead Hand
Ippolito
Burlington, ON
Support shift handoffs by communicating workload and status details to the next Distribution Supervisor
Added 1 min ago
BM
Class 3 Operator - Seasonal to Permanent
Birch Mountain Enterprises
Fort McMurray, AB
- Temporary
Birch Mountain Enterprises is looking to hire experienced Class 3 Operators for Winter Drilling Projects. Day and night shift required. Must be TDG knowledgeable, have ice road experience…
Added 1 min ago
A
Quality Assurance Inspector
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AB · Edmonton, AB
- Full-time
Report and record all nonconforming (NCR) products to the QA Supervisor.
Added 16 mins ago
ON
Spare Customer Call Centre Representative
Ontario Northland
Remote, Canada
- Full-time
- Remote
Call Centre is a 24/7 operation with rotating day, evening, and night shifts
Added 1 hour ago
MO
Police Cadet Recruit
Municipality of Strathroy-Caradoc
Strathroy, ON
- Full-time
At the commencement of each shift, be on parade at the required time, 15 minutes before the stipulated hour of duty. Shall ensure that his/her person is neat and clean. Be in possession of…
Added 1 hour ago
LC
Personal Support Worker_FT-Perm
LOFT Community Services
Toronto, ON
- $53,776 to $55,109 CAD / year
- Full-time
This is a night shift position from Tuesday to Saturday**
Added 1 hour ago
RH
Community Disability Worker, Full Time Day Hours - Sherwood Park
Robin Hood Association
Sherwood Park, AB
- $17.44 to $21.56 CAD / hour
- Full-time
If working a sleep shift, to be available to assist and provide for the needs of the individuals during the night based on their individual needs. Employees working during a sleep shift are…
Added 2 hours ago
RH
Community Disability Worker - Part-Time, Fort Saskatchewan.
Robin Hood Association
Fort Saskatchewan, AB
- $17.44 to $21.56 CAD / hour
- Part-time
If working a sleep shift, to be available to assist and provide for the needs of the individuals during the night based on their individual needs. Employees working during a sleep shift are…
Added 3 hours ago
RS
Material Handler Night Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
Wage: $21.18 + $1.75 Night shift Shift Differential
Added 3 hours ago
RS
Material Handler Night Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
Wage: $21.18 + $1.75 Night shift Shift Differential
Added 3 hours ago
SS
Night Cleaning Agent - part-time
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- Part-time
The Night Cleaning Agent is responsible for maintaining exceptional cleanliness throughout the facility during overnight operations. This role supports the Night Cleaning Supervisor by…
Added 3 hours ago
S
Production Supervisor II - Night
Septodont
Cambridge, ON
- Full-time
Schedule: Night Shift (Sunday to Thursday - 10 pm to 6 am)
Added 3 hours ago
GE
Operations Supervisor - Afternoons
GFL Environmental Inc.
Toronto, ON
- Full-time
Note: This position is responsible for managing afternoon and night shift operations and will require flexible work hours to accommodate the 3:00pm–11:00pm and 11:00pm– 7:00am shifts.…
Added 3 hours ago
DF
Production Supervisor
Dare Foods Limited
Cambridge, ON
- $70,000 to $85,000 CAD / year
- Full-time
Shift: Night Shift: Monday to Wednesday (6pm-7am)
Added 4 hours ago
TS
Christmas Kettle Campaign Assistant Coordinator
The Salvation Army in Canada
London, ON
- Full-time
Completes daily shift reminder emails and phone calls for volunteers as well as regular email blasts regarding shifts that are still available.
Added 4 hours ago
D|
Chemical Warehouse Associate- Night Shift
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Toronto, ON · Etobicoke, ON
- Full-time
This is a Night shift position that starts at 11:30 PM and ends at 7:30 AM.
Added 4 hours ago
SR
Student Plant Operator
Strathcona Resources Ltd.
Cold Lake, AB
- Full-time
12-hour shift work on a day/night shift rotation in a plant environment, including weekends, holidays and other shift coverage as required
Added 4 hours ago
TC
Nurse Supervisor - Overnights (RN-only)- GTA/Durham/York Region
The Care Company Inc.
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- $90,000 to $96,000 CAD / year
- Full-time
As the Overnight Field Nurse Supervisor, you will provide overnight leadership and clinical oversight for our pediatric and geriatric clients receiving care in the community. You will…
Added 4 hours ago
TC
Nurse Supervisor - Overnights (RN-only)- GTA/Durham/York Region
The Care Company Inc.
Ajax, ON
- $90,000 to $96,000 CAD / year
- Full-time
As the Overnight Field Nurse Supervisor, you will provide overnight leadership and clinical oversight for our pediatric and geriatric clients receiving care in the community. You will…
Added 4 hours ago
TC
Nurse Supervisor - Overnights (RN-only)- GTA/Durham/York Region
The Care Company Inc.
Markham, ON
- $90,000 to $96,000 CAD / year
- Full-time
As the Overnight Field Nurse Supervisor, you will provide overnight leadership and clinical oversight for our pediatric and geriatric clients receiving care in the community. You will…
Added 4 hours ago
TC
Nurse Supervisor - Overnights (RN-only)- GTA/Durham/York Region
The Care Company
Ajax, ON
- $90,000 to $96,000 CAD / year
- Full-time
As the Overnight Field Nurse Supervisor, you will provide overnight leadership and clinical oversight for our pediatric and geriatric clients receiving care in the community. You will…
Added 4 hours ago
TC
Nurse Supervisor - Overnights (RN-only)- GTA/Durham/York Region
The Care Company
Markham, ON
- $90,000 to $96,000 CAD / year
- Full-time
As the Overnight Field Nurse Supervisor, you will provide overnight leadership and clinical oversight for our pediatric and geriatric clients receiving care in the community. You will…
Added 4 hours ago
TC
Nurse Supervisor - Overnights (RN-only)- GTA/Durham/York Region
The Care Company
Richmond Hill, ON
- $90,000 to $96,000 CAD / year
- Full-time
As the Overnight Field Nurse Supervisor, you will provide overnight leadership and clinical oversight for our pediatric and geriatric clients receiving care in the community. You will…
Added 5 hours ago
RS
Material Handler Night Shift Sunday - Wednesday
Ryder Supply Chain Solutions
Winnipeg, MB · CAN - Winnipeg MB Gamble Pl
- Full-time
Wage: $21.18 + $1.75 Night shift Shift Differential
Added 6 hours ago
Production Supervisor (Cambridge Plant)
Dare Foods Limited
Cambridge, ON
Shift: Night Shift: Monday to Wednesday (6pm-7am)

Marriott

Rooms Operations Assistant Manager

1700 Notre Dame Centre, Trois-Rivières, QC, G9A 6G5, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 26, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Residence Inn by Marriott Trois-Rivieres takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

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More about this job

Responsibilities

Supports daily Rooms Operations across areas such as Front Desk, Housekeeping, Laundry, Recreation, Bell Staff, and Concierge/Guest Services, including shift oversight and maintaining service and cleanliness standards. Helps manage budgets and room revenue, resolve guest concerns, train and supervise employees, and ensure compliance with operational, safety, and property procedures.

Requirements

Candidates need either a high school diploma or GED and four years of relevant experience, or a two-year degree in hospitality, hotel and restaurant management, business administration, or a related field and two years of relevant experience. Relevant experience may be in guest services, front desk, housekeeping, or a related professional area.

Skills

Rooms Operations
Front Desk Operations
Housekeeping
Guest Services
Staff Supervision
Guest Relations
Revenue Management
Budget Management
Expense Control
Employee Training
Performance Management
Scheduling
Payroll Administration
Conflict Resolution
Safety Procedures
Loss Prevention

Benefits

Insurance
Flexible Work Options
Exclusive Marriott Travel Benefits

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Front Desk
Housekeeping
Recreation
Laundry
Bell Staff
Concierge
Guest Services
Shift Checklists
Room Operations Reports
Night Audit
Loss Prevention
Room Revenue
Occupancy
Room Rates
Operating Budgets
Payroll Reports
Guest Satisfaction
Guest Feedback
Guest Recognition
Employee Training
Staffing Levels
Emergency Procedures
Performance Appraisals
Progressive Discipline
Time and Attendance
Payroll

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