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Added 1 month ago
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Assistant Store Manager - Heartland Town Centre
RW&CO
Mississauga, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 1 month ago
M
Survey Assistant, Saskatoon
Midwest
Saskatoon, SK
- Full-time
We are currently looking for a Survey Assistant in our Saskatoon location. Saskatoon is a growing, friendly city of 330,000 and a pocket of Saskatchewan's culture, vitality, and welcoming…
Added 1 month ago
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Assistant Store Manager - Toronto Premium Outlet
RW&CO
Hornby, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 1 month ago
R
Assistant Store Manager - Carrefour Laval
RW&CO
Laval, QC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 1 month ago
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Project Administrative Assistant
Pomerleau
Sept-Îles, QC
- Full-time
As a Project Administrative Assistant working in the Civil & Infrastructure Operations team at Pomerleau Construction, you will play a key role in supporting the project teams with…
Added 1 month ago
FC
Représentant ou Représentante bilingue du service à la clientèle et du support (Contrat) - Hybride | Client Service and Support Representative Bilingual (Contract) - Hybrid
Fidelity Canada
Calgary, AB · Toronto, ON
- Full-time
Vous serez responsable d’administrer les comptes de fonds communs de placement des particuliers et d’exécuter les opérations avec exactitude et en temps opportun.
Added 1 month ago
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Assistant Store Manager - Carrefour Laval
Reitmans (Canada) Ltée/Ltd
Laval, QC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 1 month ago
R-
Assistant Store Manager - Carrefour Laval
RCL - Reitmans Canada Ltd/Ltée
Laval, QC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 1 month ago
PC
Legal Assistant, Corporate and Commercial Law
Prelia Canada
Calgary, AB
- Full-time
Are you organized, able to multitask, and recognized for your attention to detail? Are you skilled at keeping operations on track while providing outstanding support to legal professionals?…
Added 1 month ago
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Assistant Rooms Operations Manager
Marriott
Edmonton, AB
- Full-time
Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry,…
Added 1 month ago
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Asst Store Mgr - Service
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Brossard, QC
- Full-time
Overview of the Assistant Manager of Sales and Service role
Added 1 month ago
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Security Officer
Starlight Casino
Edmonton, AB
- Part-time
At all times, you are aware of the gaming operations and will work under provincial gaming regulations and comply with all applicable laws, policies and procedures. This exciting…
Added 1 month ago
TC
Executive Assistant – IL
TNG Community Services
Toronto, ON
- Full-time
Coordinate administrative aspects of projects, policies, and program initiatives.
Added 1 month ago
MH
Expression of Interest | Assistant Store Manager | Vaughn Mills| $ $62,500
Michael Hill
Concord, ON
- Full-time
Interested in taking the next step in your retail leadership career? Apply to be considered for a future Assistant Store Manager opportunity at Michael Hill Vaughan Mills.
Added 1 month ago
MH
Assistant Store Manager | Markville | $62,500
Michael Hill
Markham, ON
- Full-time
Lead and inspire a high-performing team at Michael Hill Markville as an Assistant Store Manager. Support sales success, deliver exceptional customer experiences, and help drive store…
Added 1 month ago
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Rooms Operations Assistant Manager
Marriott
Trois-Rivières, QC
- Full-time
Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry,…
Added 3 months ago
Operations Assistant Manager (GWO - 18-Month Contract)
Scotiabank
Toronto, ON
Employee Referral Program – Potential Reward: $1,000.00
Added 1 month ago
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Operations Consultant - Full Time
Sephora
Toronto, ON
- $19.2 to $22.6 CAD / hour
- Full-time
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
Added 1 month ago
S
Operations Consultant - Part Time
Sephora
Toronto, ON
- $19.2 to $22.6 CAD / hour
- Part-time
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
Added 1 month ago
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Canada - Publicis Toronto, Job Template
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- Full-time
We are currently looking for an Office Assistant who could act as support for the daily operations of our establishment.
Added 1 month ago
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Store Associate - The Ordinary - Yorkville
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Adjoint administratif ou adjointe administrative- EN
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Support Exploration Behind the Scenes – Join IAMGOLD as a Part-Time Administrative Assistant (3 Days per week)
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Assistant Director of Care
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Reporting to the Director of Care, the Assistant Director of Care supports the Director of Care in leading and overseeing the delivery, quality, and coordination of resident care, ensuring…
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Program Manager - Customer Center
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Break program objectives down into measurable business outcomes and ensure alignment with business and IT goals and strategy. Partner with program sponsors to gain their support and build…
Added 1 month ago
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Store Leader (Manager) Trainee
7-Eleven
Prince Albert, SK
- Full-time
The Store Leader is the heart and soul of the store. A Store Leader with an Assistant or two make up the store’s leadership team executing merchandising and marketing initiates, driving…

Marriott

Rooms Operations Assistant Manager

1700 Notre Dame Centre, Trois-Rivières, QC, G9A 6G5, Canada

Full-time

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Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Sep 14, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Residence Inn by Marriott Trois-Rivieres takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

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More about this job

Responsibilities

The Rooms Operations Assistant Manager supports daily activities across housekeeping, front desk, and guest services to ensure operational efficiency and high guest satisfaction. The role involves supervising staff, managing departmental budgets, and maintaining property cleanliness standards.

Requirements

Candidates must have a high school diploma with 4 years of experience or a 2-year degree in hospitality with 2 years of experience. Strong leadership, communication, and operational management skills are required to oversee room operations and staff performance.

Skills

Rooms operations management
Housekeeping supervision
Front desk operations
Guest services
Staff training
Budget management
Payroll administration
Conflict resolution
Loss prevention
Performance management
Scheduling
Emergency procedures
Revenue management
Customer satisfaction
Team leadership

Benefits

Annual bonus program
Flexible work options
Retirement plan
Competitive benefits
Exclusive Marriott travel benefits

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Housekeeping
Front Desk
Guest Services
Hospitality Management
Budgeting
Payroll
Staff Supervision
Loss Prevention
Guest Satisfaction
Performance Appraisal
Training
Scheduling
Revenue Management
Emergency Procedures
Concierge
Laundry Operations
Recreation
Night Audit
Marriott International

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