Find work in Canada.

332,873 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Medical Secretary, Department of Medicine
Sinai Health
Toronto, ON
Clinical support for the Medical Director/Clinical Oncology program with the Marvelle Koffler Breast Centre
Added 2 mins ago
Integrated Planning Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON · Stellarton, NS
Reports To: Director, Integrated Planning & Strategic Initiatives
Added 2 mins ago
Snow Host Supervisor - Winter 2026/27
Sunshine Village Corporation
Banff, AB
…SnowHost volunteers. The SnowHost Supervisor reports to the Director of Snow Sports, liaising frequently with customers, the Ski School team, and many of our outdoor and indoor…
Added 2 mins ago
Cook
KANNAMPUZHA HOLDINGS LTD.
Sutton, ON
Has a certificate of qualifications as a Cook issued by the Director of Apprenticeship under the Apprenticeship and Certification Act, 1998, or after Part III of the Ontarian College of…
Added 2 mins ago
Organizational Development Coordinator (Full-time; Hybrid)
Mainstreet Credit Union Limited
Sarnia, ON · Strathroy, ON
$57,912 to $72,389 CAD / year
Full-time
Working closely with the Director of Organizational Development & Strategic Initiatives and the People Team, this role ensures the effective coordination of departmental activities by…
Added 15 mins ago
Director, Change Enablement
EQ Bank
Toronto, ON
Full-time
The Director, Change Enablement advances EQ Bank’s enterprise Change Enablement practice, a standing capability within People & Talent accountable for readiness, adoption and sustained…
Added 17 mins ago
Quality & Compliance Specialist
NA Freight Forwarding Inc
Barrie, ON
$63,000 to $72,000 CAD / year
Full-time
Reports To: Director of Business Operations & Infrastructure
Added 17 mins ago
Senior Manager, Program Management Office
Telesat
Ottawa, ON
Full-time
The Senior Manager, Project Management Office (PMO) reports to the Director of Mission Assurance and Program Integration and is responsible for leading enterprise program governance,…
Added 17 mins ago
ESL Teacher
Saskatoon Open Door
Saskatoon, SK
Up to $25.83 CAD / hour
Part-time · Contract
Director of Language Training Unit, Team Lead of Language Training Unit
Added 17 mins ago
HVAC Program Evening Instructor
HEALTH CARE VOCATION
Brampton, ON
$32 to $40 CAD / hour
Added 17 mins ago
HVAC Program Instructor
HEALTH CARE VOCATION
Brampton, ON
$32 to $40 CAD / hour
Added 17 mins ago
Construction Maintenance Electrician(CME) Program Instructor
HEALTH CARE VOCATION
Brampton, ON
$32 to $40 CAD / hour
Other duties as requested by the Campus Director
Added 17 mins ago
Catalogue Developer
SUPERIOR CABINETS
Saskatoon, SK
Added 17 mins ago
Senior Manager, Sales Performance and Enablement
Sienna Senior Living
Markham, ON
Full-time
Reporting to Senior Director, Sales Strategy & Support, the Senior Manager, Sales Performance and Enablement drives sales performance across the Aspira Retirement Division through…
Added 17 mins ago
Client Support Worker
Hamilton Urban Core Community Health Centre
Hamilton, ON
$35,265.59 to $42,488.16 CAD / year
Full-time
The Client Support Worker (ID Clinic) reports to the Community Health Promotion Manager. Overall accountability is to the Executive Director.
Added 31 mins ago
Accounting assistant
Archer
Quebec, QC
Full-time
Added 31 mins ago
Indigenous Cultural Engagement Coordinator
Carleton University
Ottawa, ON
Other
In accordance with the University’s Employment Equity Program and pursuant to Section 14 of the Ontario Human Rights Code, this selection will be limited to Indigenous peoples. Candidates…
Added 31 mins ago
Assistant juridique II, indemnisation
Intact
Toronto, ON
Full-time
College diploma from either a legal office administration or law clerk program, or equivalent work experience
Added 31 mins ago
Youth Care Worker
The Salvation Army in Canada
Regina, SK
Part-time
 Provides input into decisions regarding admissions and discharges from the program.
Added 31 mins ago
Director, Revenue Operations and Administration
Canadian Association of Defence and Security Industries (CADSI)
Ottawa, ON
Full-time
The Director, Revenue Operations and Administration, will lead the systems, processes, data, and commercial administration that enable CADSI's revenue-generating activities to operate…
Added 32 mins ago
Program Manager, CHEW Project
Boyle Street Community Service Ltd
Edmonton, AB
$34.26 to $35.82 CAD / hour
Full-time
Reporting to the Director of okimaw peyesew kamik, the Program Manager of the CHEW Project is responsible for the leadership, management, and overall operations of the CHEW program,…
Added 32 mins ago
Student Support and Retention Worker
MANITOBA INSTITUTE OF TRADES AND TECHNOLOGY
Winnipeg, MB
Full-time
Works in consultation with the Education Director or Lead Teachers of MITT ALCs to review and address student needs while in the program, and identifies options to support student success…
Added 32 mins ago
Casual Dietary Aide
AgeCare
Mississauga, ON · AgeCare Wenleigh
Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 32 mins ago
Director, SME Growth Program Management
Mastercard
Toronto, ON
Full-time
Director, SME Growth Program ManagementOverview:
Added 32 mins ago
Readiness Coordinator
Aecon
Toronto, ON · Scarborough, ON
Reporting directly to the Readiness Director, supporting all aspects of delivery and handover of advanced project scopes

Marriott

Rooms Operations Manager

Ottawa, ON, Canada

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Ottawa takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply About employer

More about this job

Responsibilities

Assist in leading rooms operations across housekeeping, front office, and engineering/maintenance, while managing staff and maintaining service standards. Improve guest and employee satisfaction, monitor operational and financial performance, and support hiring, training, scheduling, and employee relations.

Requirements

Candidates need either a high school diploma or GED and four years of relevant experience, or a two-year degree in hospitality, hotel and restaurant management, business administration, or a related field and two years of relevant experience. Relevant experience may be in guest services, front desk, housekeeping, or a related professional area.

Skills

Rooms Operations Management
Housekeeping Operations
Front Office Operations
Engineering And Maintenance Coordination
Team Leadership
Guest Service
Employee Engagement
Staff Scheduling
Guest Satisfaction
Financial Performance Management
Cost Reduction
Quality Auditing
Key Control
Hiring And Interviewing
Performance Monitoring
Conflict Resolution

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Housekeeping
Front Office
Engineering And Maintenance
Guest Services
Guest Satisfaction
Employee Satisfaction
Team Leadership
Staff Scheduling
Productivity
Service Standards
Guest Recovery
Financial Statements
Sales And Activity Reports
Financial Performance
Cost Reduction
Quality Audit
Key Control Program
Hiring
Employee Orientation
Employee Feedback
Disciplinary Procedures
Standard Operating Procedures
Local Operating Procedures
Hospitality
Customer Service

Report this job