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Added 26 mins ago
FA
Continuous Quality Improvement (CQI) Representative
Family and Children's Services Niagara
Welland, ON
- $28.38 to $35.89 CAD / hour
- Contract
Provides effective and timely customer service to all staff and seeks to develop professional working relationships across all sectors.
Added 26 mins ago
ME
Parts Order Desk
Morris Equipment Ltd.
Regina, SK
- Full-time
Superior Farm Equipment is seeking a Parts Order Desk Representative to join our team in Regina, Saskatchewan.
Added 26 mins ago
FR
Building Manager
FirstService Residential Canada
Vancouver, BC
- Part-time
Work closely with and assist the Strata Property Manager, the on-site cleaning and front desk team, and Strata Council to ensure smooth building operation
Added 26 mins ago
UO
Front Counter Supervisor / Night Audit (Full Time Regular)
University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
…lack of tact and diplomacy, and/or poor performance of front desk tasks can negatively impact revenue, jeopardize record keeping, damage the reputation of Conferences and Accommodation,…
Added 26 mins ago
B
Vice President, Technology Operations
BCI
Vancouver, BC · Victoria, BC · CA Vancouver
- Full-time
…services and systems, digital workplace services and systems, Service Desk and service management, as well as disaster recovery. This is a role not simply focused on day-to-day operations…
Added 55 mins ago
BT
Helpdesk Analyst
Bulloch Technologies
Moncton, NB
- Full-time
The analyst will serve as a bridge between basic Level 1 customer service support and Level 3 support teams. They are tasked to take ownership of stalled and/or urgent tickets, perform…
Added 55 mins ago
R-
Fashion Associate (Part time) - Bayshore Shopping Centre
RCL - Reitmans Canada Ltd/Ltée
Ottawa, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 55 mins ago
R-
Fashion Associate (Seasonal - Part time) - Outlet Collection Winnipeg
RCL - Reitmans Canada Ltd/Ltée
Winnipeg, MB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 55 mins ago
R-
Fashion Associate (Part time) - Metral Drive Centre
RCL - Reitmans Canada Ltd/Ltée
Nanaimo, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 55 mins ago
H
Réceptionniste – Soutien administratif/ Receptionist- Office Support
HRConnects
Montreal, QC
- Temporary
…installations, les clients et les visiteurs pour offrir un service de qualité supérieure. Axé sur la création d'une expérience de travail fluide et de haut niveau, votre rôle consistera à…
Added 55 mins ago
HR
Front Office Manager
Hyatt Regency
Vancouver, BC
- Full-time
…Manager (FOM) oversees Assistant Front Office Managers, Front Desk Hosts, Guest Service Agents, and Switchboard Operators. The FOM is responsible for all aspects of front desk operations,…
Added 55 mins ago
S
Cashier - Self Check Out Attendant
Sobeys
ON · Lucan, ON
- Full-time
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 55 mins ago
NC
Security Operations Center (SOC) Analyst
Northern Computer Inc
Edmonton, AB
- Full-time
…Director of Central Services, you’ll work closely with our Service Desk, NOC, Client Solutions, and Professional Services teams to uphold our security baseline, improve response processes,…
Added 55 mins ago
Front End - Cashier - Daytime
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Delta, BC
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 55 mins ago
Security Guard - Lower Mainland
Kandor
BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 55 mins ago
Security Guard - Edmonton
Kandor
Edmonton, AB
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 55 mins ago
Security Guard - Calgary
Kandor
Calgary, AB
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 55 mins ago
Front End - Cashier
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fort McMurray, AB
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 1 hour ago
GL
User Access Management Analyst
goeasy Ltd.
Mississauga, ON
- Full-time
Partner with Service Desk (Tier 1) to resolve escalations and improve first-call resolution.
Added 1 hour ago
QP
Cyber Security, Winter 2027 - Toronto (Co-op/Internship) - 4 Months
QuadReal Property Group
Toronto, ON
- Full-time
Previous experience in an IT related environment, Service/Help Desk, conducting research into IT security issues and products.
Added 1 hour ago
PV
Help Desk Analyst
Pet Valu
Markham, ON
- $50,000 to $55,000 CAD / year
- Full-time
The Help Desk Analyst provides customer support, service and technical support through analysis and problem resolving to enable installation, maintenance, education, implementation and…
Added 1 hour ago
Loyalty & Guest Feedback Coordinator
Northland Properties
Vancouver, BC
Hospitality Background: Minimum experience in a call center, front desk, guest relations, guest feedback, or back-office administrative roles within hotels or hospitality organizations.
Added 1 hour ago
PF
Assistant Manager
Planet Fitness
Edmonton, AB
- Full-time
…Negligible, Job Shift: Evenings and Weekends, Job Category: Customer Service, Assistant…
Added 1 hour ago
PF
Front Desk Associate
Planet Fitness
Edmonton, AB
- Part-time
…Negligible, Job Shift: Evenings and Weekends, Job Category: Customer Service, Front Desk…
Added 2 hours ago
R
Yard Staff
RBGlobal
Rocky View No 44, AB · Rocky View County, AB
- Full-time
All candidates must have a high school diploma (or equivalent). There are physical demands of this role, so please read them carefully and understand that this is no desk job.

Marriott

Rooms Operations Supervisor-Housekeeping

110 9th Avenue SE, Calgary, AB, T2G 5A6, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

POSITION SUMMARY

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.

Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Calgary Marriott Downtown Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The supervisor manages daily housekeeping and front desk operations, including guest check-ins, cashiering, and resolving service requests. They also assist management in training, motivating staff, and ensuring adherence to company safety and quality standards.

Requirements

Candidates must have at least one year of related work experience and one year of supervisory experience. A high school diploma or G.E.D. equivalent is required for this position.

Skills

Housekeeping operations
Guest services
Front desk operations
Cashiering
Conflict resolution
Staff training
Staff supervision
Safety compliance
Communication
Time management
Computer systems
Problem solving
Hospitality management

Visa sponsorship

Not detected in the job text

Keywords

Housekeeping
Front Office
Guest Relations
Supervision
Cashiering
Hospitality
Safety Training
Staff Development
Customer Service
Operations Management
Marriott International
Hotel Management
Quality Assurance
Check-in
Conflict Resolution

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