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Added 7 mins ago
S
Part Time Retail Associate (Optical): Richmond Hill, ON
Specsavers
Richmond Hill, ON
- Part-time
A passion for creating “WOW” moments through exceptional customer service and finding innovative ways to enhance the optical shopping experience
Added 7 mins ago
TC
Line Boring Welder/Machinist (Various Schedules Available)
Toromont Cat
Sudbury, ON
- Full-time
3 years professional experience working with GMAW, SMAW and FCAW techniques
Added 7 mins ago
CC
Retail Assistant Store Manager
Canna Cabana
Calgary, AB · Deer Valley, Calgary, AB
- Full-time
…operations include staff scheduling, supervision and management, customer satisfaction, product quality assurance, store maintenance, and health and safety…
Added 7 mins ago
CC
Retail Shift Leader
Canna Cabana
Regina, SK · Rochdale, Regina, SK
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 7 mins ago
CC
Automotive Parts Coordinator
Craftsman Collision
Kamloops, BC
- Full-time
Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience;
Added 7 mins ago
AC
Assistant Manager, Lending Operations
Assiniboine Credit Union
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- Full-time
…organization’s continuous efforts to provide exceptional member experience, fulfilling member needs with quality and efficiency. The Assistant Manager is responsible for leading the…
Added 7 mins ago
Attorney - Montreal (m/f/d)
Nordex Group
Montreal, QC
Professional experience reflecting the ability to work through complex issues and provide sophisticated and practical advice to company goals consistent with the highest integrity.
Added 7 mins ago
ML
Hospitality Director
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
…Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other…
Added 7 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Fonthill, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Wetaskiwin, AB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Newmarket, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Brockville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Fonthill, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Richmond Hill, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
SD
Pharmacy Assistant, Hourly Full Time Evening
Shoppers Drug Mart
Vancouver, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
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(CAN) Associé, marchandise générale
Walmart
Mascouche, QC
- Part-time
…fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting…
Added 7 mins ago
W
(CAN) General Merchandise Associate
Walmart
Winkler, MB
- Part-time
…fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting…
Added 7 mins ago
P
Shift Supervisor
P&H
Vanscoy, SK
- Full-time
Execute production schedules, product changeovers, and flour production processes to meet customer and business requirements.
Added 7 mins ago
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Transportation Planner - Flex Coverage
P&H
Cambridge, ON
- Full-time
Plan and coordinate daily shipments, pickups, and deliveries, align transportation arrangements with customer requirements, product availability, and equipment capacity.
Added 7 mins ago
UM
Mechanical Engineer
Ultra Maritime
Dartmouth, NS
- Full-time
· 1+ years experience developing mechanical systems & working towards Registered Professional Engineer
Added 7 mins ago
UM
Mechanical Engineer
Ultra Maritime
Dartmouth, NS
- Full-time
3+ years experience developing mechanical systems P.Eng or working towards Registered Professional Engineer
Added 7 mins ago
CA
Parts Manager
Capital Auto Mall
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
If you are looking for a change of pace and want a position where your voice, experience, and leadership genuinely matter, this is your opportunity. Derrick Chrysler Dodge Jeep RAM FIAT in…
Added 7 mins ago
TG
Dishwasher
The Glencoe Golf & Country Club
Calgary, AB
- Full-time
Work closely with Food & Beverage servers and other members of the Glencoe team to prepare and provide an exceptional food service experience for our members
Added 7 mins ago
PA
Customer Service Representative, Parts Wholesale (Parts Wholesale GTA)
Performance Auto Group
Brampton, ON
- Full-time
Great Experience: Every customer is entitled to a great experience

Marriott

Senior Events Manager

4331 Dominion Street, Burnaby, BC, V5G 1C7, Canada

Full-time

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Job details

Job type: Full-time
Experience: High school diploma or GED; 2 years experience in the event management or related professional area.
Posting language: English
Posted: Oct 26, 2026

Original job description

JOB SUMMARY

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Executing Event Operations

Solve problems and/or suggest alternatives to previous arrangements if necessary.

Leads pre-event and post-event meetings for assigned groups.

Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.

Manages customer budgets to maximize revenue and meet customer needs.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.

Manages group room blocks and meeting space for assigned groups.

Adheres to all standards, policies, and procedures.

Celebrates successes and publicly recognizes the contributions of team members.

Executing the Sales and Marketing Strategy

Up-sells products and services throughout the event process.

Participates in customer site inspections and assists with the sales process when necessary.

Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).

Managing Profitability

Manages revenue and profitability associated with events.

Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.

Reviews billing and payments with clients.

Providing Exceptional Customer Service

Interacts with guests to obtain feedback on product quality and service levels.

Handles guest problems and complaints.

Makes presence known to customer at all times during entire event process.

Follows up with customer post-event.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Strives to improve service performance.

Sets a positive example for guest relations.

Reviews comment cards and guest satisfaction results with associates.

Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Burnaby Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Senior Events Manager coordinates all event documentation and manages the end-to-end service experience for complex events. They are responsible for maximizing revenue through up-selling and ensuring seamless communication between sales, operations, and the customer.

Requirements

Candidates must have a high school diploma with at least 2 years of relevant experience, or a 2-year degree in a hospitality-related field. The role requires strong organizational skills and the ability to manage group room blocks and meeting space effectively.

Skills

Event management
Revenue management
Customer service
Budget management
Up-selling
Sales strategy
Problem solving
Communication
Forecasting
Site inspections
Team leadership
Hospitality management

Visa sponsorship

Not detected in the job text

Keywords

Event management
Hospitality
Revenue management
Catering
Audio-visual
Customer satisfaction
Site inspections
Budgeting
Forecasting
Sales
Operations
Hotel management
Client relations
Event planning
Property management

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