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Added 6 mins ago
RB
Human Resources Coordinator
R.J. Burnside & Associates Limited
Orangeville, ON
- Full-time
…Our People.” We are looking for an organized, people-focused Human Resources Coordinator to support a welcoming and efficient hiring journey. Reporting to the Human Resources Manager, you…
Added 6 mins ago
OS
(TEMPORARY FULL-TIME) SECRETARY - GERIATRIC DEMENTIA UNIT (GDU)
Ontario Shores Centre for Mental Health Sciences
Whitby, ON
- Full-time
…premium payment records). Identifies discrepancies to Clinical Manager and rectifies records; calculating and recording cumulative total to staff attendance records and preparing related…
Added 6 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Amherstburg, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 6 mins ago
W
Human Resources Manager
WellnessLiving
Thornhill, ON
- Full-time
We’re looking for a Human Resources Manager to lead day-to-day HR operations and support our team across Canada and the United States. Reporting to the Director of Finance, you’ll manage…
Added 21 mins ago
IP
Supervisor
Indigo Park Canada
Halifax, NS
- Full-time
Assist Area Manager with field staff performance reviews
Added 21 mins ago
E
Total Rewards Manager
Epiroc
Mississauga, ON
- Full-time
Bachelor’s degree in Human Resources, Business Administration, Finance, Economics, Statistics, or a related field.
Added 21 mins ago
G
People & Culture Administrator
Glenbow
Calgary, AB
- Full-time
…accurate and secure employee records, improving the use of the Human Resource Information System (HRIS; Dayforce), and providing administrative support for People & Culture initiatives and…
Added 21 mins ago
Payroll & Benefits Coordinator
Calgary Drop-In Centre (the DI)
Calgary, AB
Champion employee benefits and RSP plan administration by managing enrollments, updates, beneficiary changes, and terminations, maintaining precise records, and coordinating seamless…
Added 21 mins ago
CF
Program Coordinator, Client Services and Intake
Centre for Sexuality
Calgary, AB
- Full-time
A post-secondary education in social work, administration, human services, or a related field is an asset.
Added 36 mins ago
C
Produce Manager – Red River Co-op at St. Vital Food Store
Co-op
Winnipeg, MB
- Full-time
Red River Co-op is recruiting for the position of Produce Manager at our St. Vital Food Store located at 850 Dakota Street, Winnipeg, Manitoba. This position reports to the Store Manager.…
Added 51 mins ago
SI
General Manager
Synectics Inc.
Kamloops, BC
- $80,000 to $90,000 CAD / year
- Full-time
Reporting to the Chief Operating Officer, the General Manager will be responsible for overseeing all aspects of hotel operations, including financial performance, revenue management, guest…
Added 51 mins ago
W
Human Resources Manager
WellnessLiving
Vaughan, ON
- Full-time
We’re looking for a Human Resources Manager to lead day-to-day HR operations and support our team across Canada and the United States. Reporting to the Director of Finance, you’ll manage…
Added 51 mins ago
CE
Manager, Change and Talent | Nuclear
CPUS Engineering Staffing Solutions Inc.
Oshawa, ON
- Contract
University degree in a related field such as business, communications, human resources, organizational development, psychology, or public administration, or an equivalent combination of…
Added 51 mins ago
N
Coordinator, Leaves (Temporary)
Nutrien
Calgary, AB
- Temporary
This is a temporary position for a 12-month term. Reporting to the Benefits Administration Manager, the Coordinator, Leaves, is responsible for the full lifecycle of an employee's leave of…
Added 51 mins ago
XS
HR & Payroll Manager
XA Security
Calgary, AB
- Full-time
…performance and discipline frameworks, leave management, benefits administration, WCB and OHS compliance, and the daily judgment calls that come with a large hourly workforce. There's no…
Added 51 mins ago
N
Coordinator, Leaves (Temporary)
Nutrien
Saskatoon, SK
- Temporary
This is a temporary position for a 12-month term. Reporting to the Benefits Administration Manager, the Coordinator, Leaves, is responsible for the full lifecycle of an employee's leave of…
Added 51 mins ago
MANAGER FINANCE & BUSINESS SERVICES
City of Toronto
Toronto, ON
The Manager, Finance & Business Services leads the CX Division's financial, human resources, business and administrative services in a high-profile customer service environment, ensuring…
Added 1 hour ago
MU
PC CONSULTANT III (BAND LEVEL 7)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
…Falls-Windsor and Gander, with reporting responsibilities to the Manager of Collaboration and Service Delivery at the OCIO on the St. John’s campus, as well as the BScN Program Coordinator…
Added 1 hour ago
AC
Campus Recruiter
ATS Corporation
Cambridge, ON
- Full-time
University degree or equivalent combination of education and experience in Human Resources, Business Administration, or related field.
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Ajax, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts
Shoppers Drug Mart
Ancaster, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 1 hour ago
Human Resources Coordinator
Scandinave Spa
The Blue Mountains, ON
Diploma or degree in Human Resources Management, Business Administration, or a related field.
Added 1 hour ago
TM
Talent Development Manager
The Mosaic Company
Regina, SK · Greater Regina Metropolitan Area
- Full-time
A Bachelor's degree in Human Resources, Business Administration or Related field.
Added 1 hour ago
CO
MANAGER FINANCE & BUSINESS SERVICES #67691
City of Toronto
Toronto, ON
- Full-time
The Manager, Finance & Business Services leads the CX Division's financial, human resources, business and administrative services in a high-profile customer service environment, ensuring…
Added 1 hour ago
UO
Coordinator, Student Development
University of Victoria
Victoria, BC
- Full-time
…volunteers, and ensures the effective use of financial, physical, and human resources in the delivery of residence-wide programs and…

Marriott

Senior Events Manager

4331 Dominion Street, Burnaby, BC, V5G 1C7, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 2 years experience in the event management or related professional area.
Posting language: English
Posted: Oct 26, 2026

Original job description

JOB SUMMARY

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Executing Event Operations

Solve problems and/or suggest alternatives to previous arrangements if necessary.

Leads pre-event and post-event meetings for assigned groups.

Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.

Manages customer budgets to maximize revenue and meet customer needs.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.

Manages group room blocks and meeting space for assigned groups.

Adheres to all standards, policies, and procedures.

Celebrates successes and publicly recognizes the contributions of team members.

Executing the Sales and Marketing Strategy

Up-sells products and services throughout the event process.

Participates in customer site inspections and assists with the sales process when necessary.

Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).

Managing Profitability

Manages revenue and profitability associated with events.

Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.

Reviews billing and payments with clients.

Providing Exceptional Customer Service

Interacts with guests to obtain feedback on product quality and service levels.

Handles guest problems and complaints.

Makes presence known to customer at all times during entire event process.

Follows up with customer post-event.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Strives to improve service performance.

Sets a positive example for guest relations.

Reviews comment cards and guest satisfaction results with associates.

Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Burnaby Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Senior Events Manager coordinates all event documentation and manages the end-to-end service experience for complex events. They are responsible for maximizing revenue through up-selling and ensuring seamless communication between sales, operations, and the customer.

Requirements

Candidates must have a high school diploma with at least 2 years of relevant experience, or a 2-year degree in a hospitality-related field. The role requires strong organizational skills and the ability to manage group room blocks and meeting space effectively.

Skills

Event management
Revenue management
Customer service
Budget management
Up-selling
Sales strategy
Problem solving
Communication
Forecasting
Site inspections
Team leadership
Hospitality management

Visa sponsorship

Not detected in the job text

Keywords

Event management
Hospitality
Revenue management
Catering
Audio-visual
Customer satisfaction
Site inspections
Budgeting
Forecasting
Sales
Operations
Hotel management
Client relations
Event planning
Property management

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