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Added 6 mins ago
BO
Senior Program Leader
BGC Okanagan
Vernon, BC
- Part-time
…historically marginalized for many reasons, including race, disability, sexual orientation, gender, gender identity, religion, or…
Added 7 mins ago
MK
Assistant Manager
Michael Kors
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- Full-time
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Added 7 mins ago
CA
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Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
We are seeking a dynamic, driven, and visionary Automotive Parts Manager to lead our parts department into its next exciting chapter.
Added 7 mins ago
WM
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- Full-time
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Added 7 mins ago
LensCrafters - Licensed Assistant Manager - #942 Kitchener
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The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 7 mins ago
J
Property Manager
JLL
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- Full-time
We are seeking a Property Manager for one of JLL’s key client portfolios in Mississauga and the GTA. The main building is located in Mississauga where the team works three days per week…
Added 21 mins ago
AC
Corporate IT Auditor
ATS Corporation
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- Full-time
Report to: Senior Manager, Audit & Compliance, IT
Added 21 mins ago
KB
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- Full-time
Department Managers are responsible for the sales results and daily management of their area. This includes executing marketing campaigns, managing inventory, and participating in meetings…
Added 21 mins ago
VR
General Sales Manager
Vista Radio Ltd
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- Full-time
Your next leadership opportunity is here! We're looking for an experienced, driven, and people-focused General Sales Manager to lead our sales team in Lethbridge, Alberta.
Added 21 mins ago
W
Manager IT, Enterprise Architecture
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- Full-time
We’re looking for a Manager IT, Enterprise Architecture to lead the development and evolution of WorkSafeBC’s enterprise architecture practice and help shape the organization’s future…
Added 21 mins ago
W
Human Resources Manager
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- Full-time
We’re looking for a Human Resources Manager to lead day-to-day HR operations and support our team across Canada and the United States. Reporting to the Director of Finance, you’ll manage…
Added 21 mins ago
N
Coordinator, Leaves (Temporary)
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Calgary, AB
- Temporary
Collaborate with HR Business Partners, Disability Management, Occupational Health Nurses, and insurance providers to manage claims and secure leave approvals
Added 21 mins ago
L
Salon Business Partner (Vancouver, Whiterock, Surrey, Delta & Richmond)
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Vancouver, BC
- Full-time
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Added 21 mins ago
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Added 21 mins ago
WH
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- Full-time
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Added 21 mins ago
TO
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Comprehensive health plan complemented with life and disability insurance
Added 21 mins ago
N
Coordinator, Leaves (Temporary)
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Added 22 mins ago
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Added 22 mins ago
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Reporting to the Manager, Early Years, the Early Years Consultant provides advanced knowledge, leadership and coordination of public health work force development in the area of the early…
Added 22 mins ago
PG
Supervisor, Digital
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Added 22 mins ago
MANAGER FINANCE & BUSINESS SERVICES
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Added 37 mins ago
Talent Acquisition Specialist (1 Year Contract)
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Cambridge, ON
…requisition (req) approvals, intake sessions with the hiring manager, job posting and sourcing, and…
Added 37 mins ago
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Marriott

Senior Events Manager

4331 Dominion Street, Burnaby, BC, V5G 1C7, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 2 years experience in the event management or related professional area.
Posting language: English
Posted: Oct 26, 2026

Original job description

JOB SUMMARY

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Executing Event Operations

Solve problems and/or suggest alternatives to previous arrangements if necessary.

Leads pre-event and post-event meetings for assigned groups.

Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.

Manages customer budgets to maximize revenue and meet customer needs.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.

Manages group room blocks and meeting space for assigned groups.

Adheres to all standards, policies, and procedures.

Celebrates successes and publicly recognizes the contributions of team members.

Executing the Sales and Marketing Strategy

Up-sells products and services throughout the event process.

Participates in customer site inspections and assists with the sales process when necessary.

Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).

Managing Profitability

Manages revenue and profitability associated with events.

Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.

Reviews billing and payments with clients.

Providing Exceptional Customer Service

Interacts with guests to obtain feedback on product quality and service levels.

Handles guest problems and complaints.

Makes presence known to customer at all times during entire event process.

Follows up with customer post-event.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Strives to improve service performance.

Sets a positive example for guest relations.

Reviews comment cards and guest satisfaction results with associates.

Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Burnaby Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Senior Events Manager coordinates all event documentation and manages the end-to-end service experience for complex events. They are responsible for maximizing revenue through up-selling and ensuring seamless communication between sales, operations, and the customer.

Requirements

Candidates must have a high school diploma with at least 2 years of relevant experience, or a 2-year degree in a hospitality-related field. The role requires strong organizational skills and the ability to manage group room blocks and meeting space effectively.

Skills

Event management
Revenue management
Customer service
Budget management
Up-selling
Sales strategy
Problem solving
Communication
Forecasting
Site inspections
Team leadership
Hospitality management

Visa sponsorship

Not detected in the job text

Keywords

Event management
Hospitality
Revenue management
Catering
Audio-visual
Customer satisfaction
Site inspections
Budgeting
Forecasting
Sales
Operations
Hotel management
Client relations
Event planning
Property management

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