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Added 1 min ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 1 min ago
EC
Profit Centre Manager
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
Added 1 min ago
AE
Communications Coordinator
Agnico Eagle Mines Limited
Timmins, ON
- Full-time
…gold producer in the world. It produces precious metals from operations in Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects.…
Added 1 min ago
SL
restaurant assistant manager
St. Louis Bar & Grill
Lower Sackville, NS
- Full-time
Participate in marketing plans and implementation
Added 1 min ago
PB
Brand Relationship Manager
Powered by People (PBP)
Toronto, ON
- Contract
Powered by People (PBP) is seeking a driven Brand Relationship Manager to join our Sales Team who is passionate about independent brands, retail, and the rapidly evolving retail landscape.…
Added 1 min ago
B
Gainsight Administrator
Braze
Toronto, ON
- Full-time
Partner cross-functionally: Work with the CX Business Systems Analyst / Technical Project Manager team and CX Operations, who gather and shape requirements, and provide the…
Added 1 min ago
M
General Manager
Moxies
Pickering, ON
- Full-time
Join our dynamic team and take the lead in overseeing daily operations, managing staff, and ensuring top-notch customer service. As a General Manager, you will have the opportunity to…
Added 1 min ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 1 min ago
Housekeeping Room Attendant
Northland Properties
Winnipeg, MB
Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift
Added 1 min ago
Housekeeping Room Attendant
Northland Properties
Prince George, BC
Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift
Added 1 min ago
MG
Retail Store Assistant Manager
Mind Games
Ottawa, ON
- Full-time
Added 16 mins ago
IN
Communications Manager
International Needs Canada
Hamilton, ON
- Full-time
INCA is building a dedicated marketing, communications, and fund development function - and this role leads it. Reporting to the Director of Operations, the Manager will build and own the…
Added 45 mins ago
Senior Product Marketing Manager, Marketing & Operations Audiences
Asana
Vancouver, BC
The Asana Product Marketing team fuels business growth and builds a brand customers love by creating campaigns and content to attract new accounts and inspire current ones to grow with us.…
Added 45 mins ago
Senior Product Marketing Manager, IT and AI Transformation
Asana
Vancouver, BC
The Asana Product Marketing team fuels business growth and builds a brand customers love by creating campaigns and content to attract new accounts and inspire current ones to grow with us.…
Added 45 mins ago
Head of Web Strategy and Services
Asana
Vancouver, BC
We’re looking for a Manager, Growth Marketing (Head of Web Strategy & Services) to join our team in Vancouver and own asana.com as our front door and as a measurable driver of web…
Added 46 mins ago
TW
Associate Franchise Operations Manager (Quebec)
The Wendy's Company
Quebec, QC
- $85,000 to $145,000 CAD / year
- Full-time
The Franchise Operations Associate is knowledgeable of the training needs of the organization. Provides feedback to franchise training manager to conduct the classes needed. Partners with…
Added 46 mins ago
CE
Senior Revenue Manager
CPG Executive Search Inc.
Markham, ON
- Full-time
Play a critical role in the migration from a legacy trade planning system to a new platform, ensuring continuity of operations, data integrity and stakeholder adoption.
Added 1 hour ago
TI
Manager
TekStaff IT Solutions
ON · Ontario, Canada
- Contract
Drive cross-functional execution with Product, Marketing, Frontline, Risk, Operations, and other key partners.
Added 1 hour ago
AG
Manager, Communications Design
Adelphi Group
Toronto, ON
- Full-time
The role of a Media Planning Manager is to supervise and manage our integrated media planning product and assume an active role on the business. The Media Planning Manager will assist with…
Added 1 hour ago
Guest Service Agent
Northland Properties
Dartmouth, NS
Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
Added 1 hour ago
Branch Manager
Price Industries Limited
Hamilton, ON
…part of a collaborative, growth-oriented organization where Marketing is viewed as a true business…
Added 1 hour ago
SM
Business Development Manager
Solutions Metrix
Montreal, QC
- Full-time
Identify executives and influencers across technology, operations, digital, member experience, data, and marketing.
Added 1 hour ago
O
restaurant manager
ONroute
Dutton, ON
- Full-time
Participate in marketing plans and implementation
Added 1 hour ago
RM
Ontario Sales Lead
Richlu Manufacturing
Winnipeg, MB
- Full-time
1. Achieve sales targets set out by the Sales Operations Manager
Added 1 hour ago
T
Senior Actuarial Analyst
TD
Toronto, ON
- Full-time
…Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health…

Marriott

Senior Events Manager

4331 Dominion Street, Burnaby, BC, V5G 1C7, Canada

Full-time

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Job details

Job type: Full-time
Experience: High school diploma or GED; 2 years experience in the event management or related professional area.
Posting language: English
Posted: Oct 26, 2026

Original job description

JOB SUMMARY

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Executing Event Operations

Solve problems and/or suggest alternatives to previous arrangements if necessary.

Leads pre-event and post-event meetings for assigned groups.

Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.

Manages customer budgets to maximize revenue and meet customer needs.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.

Manages group room blocks and meeting space for assigned groups.

Adheres to all standards, policies, and procedures.

Celebrates successes and publicly recognizes the contributions of team members.

Executing the Sales and Marketing Strategy

Up-sells products and services throughout the event process.

Participates in customer site inspections and assists with the sales process when necessary.

Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).

Managing Profitability

Manages revenue and profitability associated with events.

Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.

Reviews billing and payments with clients.

Providing Exceptional Customer Service

Interacts with guests to obtain feedback on product quality and service levels.

Handles guest problems and complaints.

Makes presence known to customer at all times during entire event process.

Follows up with customer post-event.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Strives to improve service performance.

Sets a positive example for guest relations.

Reviews comment cards and guest satisfaction results with associates.

Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Burnaby Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Senior Events Manager coordinates all event documentation and manages the end-to-end service experience for complex events. They are responsible for maximizing revenue through up-selling and ensuring seamless communication between sales, operations, and the customer.

Requirements

Candidates must have a high school diploma with at least 2 years of relevant experience, or a 2-year degree in a hospitality-related field. The role requires strong organizational skills and the ability to manage group room blocks and meeting space effectively.

Skills

Event management
Revenue management
Customer service
Budget management
Up-selling
Sales strategy
Problem solving
Communication
Forecasting
Site inspections
Team leadership
Hospitality management

Visa sponsorship

Not detected in the job text

Keywords

Event management
Hospitality
Revenue management
Catering
Audio-visual
Customer satisfaction
Site inspections
Budgeting
Forecasting
Sales
Operations
Hotel management
Client relations
Event planning
Property management

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