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Added 2 mins ago
CF
Junior National Account Manager - Service Sales
Classic Fire + Life Safety
Toronto, ON
- Full-time
…response, and competitive value. As a Junior National Account Manager - Service Sales, your role is pivotal to our team. Your primary responsibility will be to actively pursue fire and life…
Added 2 mins ago
B
Manager, Liquidity & Funding Management
BMO
Toronto, ON · FCP
- Full-time
Added 2 mins ago
B
HR Consultant - Private Wealth
BMO
Toronto, ON · FCP
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 16 mins ago
IF
Manager, International Tax
Intact FC
Toronto, ON
- Full-time
…impact in a dynamic, growing organization? We’re seeking a Manager, International Tax to join our high-performing Tax team. Reporting to the Director, International Tax, this role offers…
Added 17 mins ago
T
Security Agent
Techo-Bloc
Chambly, QC
- Part-time
…ensuring the safety and security of Techo-Bloc’s employees and property, working alongside a team of dynamic and motivated agents. Our ideal candidate is discreet, courteous, and serves as…
Added 17 mins ago
T
Security Agent
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Part-time
…ensuring the safety and security of Techo-Bloc’s employees and property, working alongside a team of dynamic and motivated agents. Our ideal candidate is discreet, courteous, and serves as…
Added 17 mins ago
NP
Mechanical Drafter
NWI Precision
Toronto, ON · North York, ON
- $45,000 to $60,000 CAD / year
- Contract
Any employment agency, person or entity that submits a résumé in response to this posting or to a hiring manager does so with the understanding that the applicant's résumé will become the…
Added 22 mins ago
Property Manager
Housing, Addictions and Homelessness
Selkirk, MB
The Department of Housing, Addictions and Homelessness is currently seeking a qualified individual to fill a Property Manager position in Selkirk.
Added 47 mins ago
M
Manager, Project Delivery
Metrolinx
Toronto, ON
- Full-time
The Union+ team is looking for a Manager to lead the design of capital railway transit infrastructure projects. The Manager will lead a multidisciplinary team, oversee design development…
Added 47 mins ago
BC
Manager, Research & Development (R&D) Flatbreads and Breakfast
Bimbo Canada
Toronto, ON · Etobicoke, ON
- Full-time
The Manager, Research & Development (R&D), Flatbreads and Breakfast, leads the R&D function for tortillas, bagels and english muffins portfolio while directly owning and executing a…
Added 47 mins ago
BC
Manager, Research & Development (R&D) Flatbreads and Breakfast
Bimbo Canada
Mount Hope, ON
- Full-time
The Manager, Research & Development (R&D), Flatbreads and Breakfast, leads the R&D function for tortillas, bagels and english muffins portfolio while directly owning and executing a…
Added 1 hour ago
M
Senior Events Manager
Marriott
Burnaby, BC
- Full-time
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases…
Added 1 hour ago
B
Financial Planner
BMO
Springdale, NL · NL
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 1 hour ago
A
Condominium Manager Residential Portfolio GTA East (MRCM)
Associa
Remote, Canada
- $80,000 CAD / year
- Remote
As a Property Manager you will be responsible for the relationship management with our clients, handle day-to-day operational, maintenance, administrative, and financial management for the…
Added 1 hour ago
RP
Leasing Manager
Royal Premier Homes
London, ON
- Full-time
As Leasing Manager, you'll own leasing performance for our student-focused residential communities, from first lease-up through renewal cycles after that. You know the academic-year…
Added 1 hour ago
C
Claims Specialist, Cyber & Technology
CFC
Toronto, ON
- Full-time
Manage a caseload of cyber claims from first notification of loss through to resolution, including property and casualty and speciality claims
Added 1 hour ago
V|
Proposal Procurement Lead (North America)
Veolia | Water Tech
Oakville, ON
- Full-time
…during the ambiguity bidding phase. Reporting to the Senior Manager - Proposal Procurement, North America this role serves as an agile Strategy Enabler to optimize cost-competitiveness and…
Added 1 hour ago
C
Claims Specialist, Property & Casualty
CFC
Toronto, ON
- Full-time
You will focus on handling a range of property and casualty claims. You’ll also collaborate with specialist vendors, including forensic, legal and PR partners, to deliver cost-effective,…
Added 1 hour ago
T&
Finance Manager, Financial Accounting & Reporting
Turner & Townsend
Toronto, ON
- Full-time
We are seeking a highly skilled & experienced Manager - Finance & Reporting to join our team in Toronto, Canada office.
Added 1 hour ago
HP
Property and Evidence Supervisor
Hamilton Police Service
Hamilton, ON
- $105,577 to $124,202 CAD / year
- Full-time
Under the direction of the Manager, Records, Property and Evidence, the Supervisor of the Property & Evidence Branch will supervise the activities of the Clerks involved in processing,…
Added 2 hours ago
Director of Service (Contact Centre)
Metergy Solutions
Toronto, ON
…will lead three direct reports: the Call Centre & Training Manager, Vendor Manager and WFM…
Added 2 hours ago
Product Manager - AI Platform
Nesto Cloud
Canada
…mission is to offer a positive, empowering, and transparent property financing experience, simplified from start to…
Added 2 hours ago
Product Manager - AI Platform
Nesto Group(e)
Canada
…mission is to offer a positive, empowering, and transparent property financing experience, simplified from start to…
Added 2 hours ago
MS
Director of Service (Contact Centre)
Metergy Solutions
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
…will lead three direct reports: the Call Centre & Training Manager, Vendor Manager and WFM…
Added 2 hours ago
B
Business Development Specialist, BMO Insurance
BMO
Toronto, ON · YNG
- Full-time

Marriott

Senior Events Manager

4331 Dominion Street, Burnaby, BC, V5G 1C7, Canada

Full-time

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Job details

Job type: Full-time
Experience: High school diploma or GED; 2 years experience in the event management or related professional area.
Posting language: English
Posted: Oct 26, 2026

Original job description

JOB SUMMARY

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Executing Event Operations

Solve problems and/or suggest alternatives to previous arrangements if necessary.

Leads pre-event and post-event meetings for assigned groups.

Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.

Manages customer budgets to maximize revenue and meet customer needs.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.

Manages group room blocks and meeting space for assigned groups.

Adheres to all standards, policies, and procedures.

Celebrates successes and publicly recognizes the contributions of team members.

Executing the Sales and Marketing Strategy

Up-sells products and services throughout the event process.

Participates in customer site inspections and assists with the sales process when necessary.

Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).

Managing Profitability

Manages revenue and profitability associated with events.

Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.

Reviews billing and payments with clients.

Providing Exceptional Customer Service

Interacts with guests to obtain feedback on product quality and service levels.

Handles guest problems and complaints.

Makes presence known to customer at all times during entire event process.

Follows up with customer post-event.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Strives to improve service performance.

Sets a positive example for guest relations.

Reviews comment cards and guest satisfaction results with associates.

Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Burnaby Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Senior Events Manager coordinates all event documentation and manages the end-to-end service experience for complex events. They are responsible for maximizing revenue through up-selling and ensuring seamless communication between sales, operations, and the customer.

Requirements

Candidates must have a high school diploma with at least 2 years of relevant experience, or a 2-year degree in a hospitality-related field. The role requires strong organizational skills and the ability to manage group room blocks and meeting space effectively.

Skills

Event management
Revenue management
Customer service
Budget management
Up-selling
Sales strategy
Problem solving
Communication
Forecasting
Site inspections
Team leadership
Hospitality management

Visa sponsorship

Not detected in the job text

Keywords

Event management
Hospitality
Revenue management
Catering
Audio-visual
Customer satisfaction
Site inspections
Budgeting
Forecasting
Sales
Operations
Hotel management
Client relations
Event planning
Property management

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