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Added 12 mins ago
CM
Licensed Practical Nurse
Coast Mental Health
Maple Ridge, BC
- Part-time
Under the direction of the Program Director and Clinical Coordinator, and as a member of a multi-disciplinary team, the LPN provides a broad range of nursing functions and direct care;…
Added 12 mins ago
TO
Personal Support Worker- Regular Part Time (Long Term Care)
THE ONEILL CENTRE
Hamilton, ON
- Part-time
A student who is enrolled in an educational program for RN or RPN and who in the opinion of the Director of Care has adequate skills and knowledge to perform the duties of a Personal…
Added 27 mins ago
SS
Saskatchewan Soccer Association - Female EXCEL Program Manager
Sask Sport
Saskatoon, SK
- Full-time
Saskatchewan Soccer Association – Female EXCEL Program Manager
Added 42 mins ago
Senior Manager, Taxation
Metergy Solutions
Toronto, ON
As the Manager of Taxation, you will be responsible for managing all Canadian and US tax filings and provisions as well as being responsible for all tax related accounting and compliance…
Added 42 mins ago
S
Store Director
sephora.com
Saint John, NB
- Full-time
As the next Store Director at Sephora, you will oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and human…
Added 1 hour ago
AH
Medical Radiation Technologist II
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Classification: Medical Radiation Tech II Union: HSAA Facility PROF/TECH Unit and Program: Diagnostic Imaging Primary Location: Rockyview General Hospital Location Details: As Per Location…
Added 1 hour ago
EC
Technical Director, Geotechnical
EnGlobe Corp.
Toronto, ON · Etobicoke, Ontario
- Full-time
A confidential employee assistance program for you and your family.
Added 1 hour ago
Patient Care Coordinator - Registered Nurse - Rehab Units - Queens Park Care Centre
Fraser Health
New Westminster, BC
Assists the Manager/Director by attending panel
Added 1 hour ago
PA
Bilingual Flight Attendant - Toronto Base (YTO)
Porter Airlines Inc.
Toronto, ON
- Full-time
Reporting to the Director or Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand…
Added 1 hour ago
Advisor, Emergency Management
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Area management: Assists the Director, Emergency Management with Emergency Management program service delivery. Provides direct involvement in daily RECC operations, maintenance of the…
Added 2 hours ago
SS
Compensation Manager
Summit Search Group
Toronto, ON
- $82,000 to $135,000 CAD / year
- Full-time
The Manager, Compensation serves as a subject matter expert responsible for the development, implementation, regulation and administration of all compensation programs, policies and…
Added 2 hours ago
CE
Annual Giving Operations Manager
Certified Equity Professional Institute
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
…School of Theology at Santa Clara University (JST-SCU), the Director will provide vision, strategic leadership, and administrative oversight for the Center for Latine Theology and Ministry…
Added 2 hours ago
A
Dietary Aide AgeCare Glen Oaks
AgeCare
Oakville, ON · AgeCare Glen Oaks (Previously Waterford)
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 2 hours ago
Manager, Quality Assurance II
Sofina Foods Inc
Edmonton, AB
Reporting to the Director, Operations, the Quality Assurance Manager is responsible for all aspects of food safety and quality within the facility, including, the development,…
Added 2 hours ago
M
Senior Rooms Operations Manager
Marriott
Regina, SK
- Full-time
Performs required annual Quality audit with General Manager (GM) & Regional Director (RD).
Added 2 hours ago
R
Senior Manager, Special Loans
RBC
Toronto, ON
- Full-time
Reporting to the Director, GRM you will contribute to strategic business priorities by successfully creating and retaining survivors, maximizing revenue while minimizing costs, leveraging…
Added 3 hours ago
RB
Senior Manager, Special Loans
Royal Bank of Canada
Toronto, ON
- Full-time
Reporting to the Director, GRM you will contribute to strategic business priorities by successfully creating and retaining survivors, maximizing revenue while minimizing costs, leveraging…
Added 3 hours ago
CB
Civil Project Manager
CapWest Build
Vancouver, BC
- Full-time
Generous referral program raging from $500-$2500, depending on business need
Added 3 hours ago
SE
Manager, DtC (Retail/Ecomm) Data Analytics
Samsung Electronics
Mississauga, ON
- Full-time
The Manager, DtC Data Analytics reports to the Director, DtC Strategy & Planning and plays a pivotal role in driving data-driven decision-making for the Omnichannel (eStore and SES stores)…
Added 4 hours ago
OH
Case Management Assistant
Olathe Health
Pavilion 1, BC
- Full-time
…referrals to the assigned staff and notifies the department director/manager when staff is unable to facilitate the…
Added 4 hours ago
F
Contracts Manager
FlatironDragados
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Are you a detail-oriented leader with a knack for navigating complex contractual landscapes? As a Contracts and Change Manager , you will oversee our project controls program and activities…
Added 4 hours ago
C
Product Manager - Fintech
Clio
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
As a Product Manager and in conjunction with your Developer and Designer counterparts (your triad) you will drive successful outputs and outcomes in your product area. Working from the…
Added 5 hours ago
AI
Applications Engineering Manager, Nuclear
ATS Industrial Automation
Cambridge, ON
- Full-time
The Manager, Nuclear Applications Engineering provides strategic and operational leadership for the Nuclear Applications Engineering function. The role is responsible for the quality,…
Added 5 hours ago
M
Marketing Manager, Global Retirement
Manulife
Waterloo, ON · Montreal, QC
- Full-time
As a Marketing Manager, you'll develop and deliver pivotal digital initiatives across brand and marketing strategy, marketing operational efficiency, thought leadership, content management,…
Added 6 hours ago
FC
Contracts Manager
Flatiron Construction Corp
Toronto, ON
- Other
Are you a detail-oriented leader with a knack for navigating complex contractual landscapes? As a Contracts and Change Manager, you will oversee our project controls program and activities…

Marriott

Senior Rooms Operations Manager

2125 Victoria Avenue, Regina, SK, S4P 0S3, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 7, 2026

Original job description

JOB SUMMARY

Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Manages the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and manages staff.

Leads specific team while assisting with meeting or exceeding property goals.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developis action plans to attack needed areas and expand on strengths.

Sets clear expectations, with the General Manager, for the team.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Schedules the team against guest and hours/occupied room goals.

Monitors compliance with standards and procedures.

Performs hourly job functions as needed.

Providing Exceptional Customer Service

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies all team members meet or exceed all hospitality requirements.

Managing Profitability

Performs required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Promotes both Guarantee of Fair Treatment and Open Door policies.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Hotel Saskatchewan Autograph Collection takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Senior Rooms Operations Manager oversees the daily operations of the Front Office, Engineering, and Housekeeping departments to ensure high guest satisfaction and financial performance. They are responsible for leading the team, managing staff performance, and ensuring compliance with property standards and procedures.

Requirements

Candidates must have either a high school diploma with 4 years of relevant experience or a 2-year degree in hospitality or business with 2 years of experience. The role requires strong leadership skills and the ability to manage complex hotel operations effectively.

Skills

Operations Management
Staff Management
Guest Satisfaction
Financial Performance
Front Office Management
Housekeeping Management
Engineering Maintenance
Team Leadership
Customer Service
Quality Auditing
Hiring
Employee Relations
Performance Monitoring
Budgeting
Conflict Resolution

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Front Office
Housekeeping
Engineering
Maintenance
Hospitality Management
Guest Services
Financial Performance
Quality Audit
Staff Development
Team Leadership
Performance Data
Human Resources
Key Control
Customer Service
Marriott International
Autograph Collection
Operations Management

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