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Added 1 min ago
BF
Principal, Business Capability & Transformation Design
BC Ferries
BC · British Columbia, Canada
- Full-time
Reporting to the Executive Director, Business Transformation, you contribute value through key areas of oversight such as:
Added 14 mins ago
P&
Directeur adjoint, Ingénierie Digital Engine Service (DES) / Associate Director, DES Engineering
Pratt & Whitney
Mississauga, ON
- Full-time
…logiciels de systèmes au sol, ainsi que de l'analyse des données de performance et d'opérabilité des moteurs, afin de soutenir les services de gestion de l'état des moteurs pour le…
Added 14 mins ago
BC
Program Integration Manager
Bantrel Co.
Toronto, ON
- Full-time
…community supporter. Our private ownership provides long-term business planning and strategic decision horizons supported by a strong financial…
Added 14 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 43 mins ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
…President, Strategy, Quality, Risk and Communications, the Director, Communications and Engagement – Redevelopment Projects provides strategic direction for all communications, interest…
Added 45 mins ago
N
Director, NPK Inventory & Warehouse Optimization
Nutrien
Saskatoon, SK
- Full-time
Reporting to the Sr. Director, Procurement – NPK, the Director, NPK Inventory & Warehouse Optimization will lead inventory, warehouse, and material master governance initiatives across our…
Added 47 mins ago
P
Senior People Partner
Paystone
Remote, Canada
- $80,000 to $100,000 CAD / year
- Full-time
- Remote
Own the delivery of key people programs, including onboarding, performance management, engagement, recognition, career development, and compensation, working with the Director of People…
Added 1 hour ago
Asset Management Director
Pembina Pipeline Corporation
Calgary, AB
Reporting to the Vice President of Technical Services, the Director is accountable for developing and implementing asset management strategies that optimize asset performance, reliability,…
Added 1 hour ago
WI
Senior Director, Learning and Development
WSP in Canada
Canada
- Full-time
WSP Canada is seeking a strategic and collaborative Senior Director of Learning & Development to lead the implementation of learning, leadership, performance, and career development…
Added 1 hour ago
Corporate Quality Specialist
Nestle Operational Services Worldwide SA
Toronto, ON
…based at our North York location. Reporting directly to the Director, Quality Management, you will support the implementation and verification of food safety management systems while…
Added 1 hour ago
PM
*Business Finance - Dir. (Subl.1)
Philip Morris International
Toronto, ON
- Full-time
The Business Partner Finance Director is a strategic finance leader and trusted advisor to the Managing Director and Leadership Team. The role drives business performance, value creation,…
Added 1 hour ago
R
IT Program Budget & Financial Analyst
Raise
Calgary, AB
- Full-time
Reporting to the Director of Core Business Solutions, who is accountable for the oversight of the REM IT Initiative, we are seeking a highly analytical and detail-oriented Program Budget &…
Added 2 hours ago
K
Technical Director
Kabam
Vancouver, BC
- Full-time
The key function of the Technical Director is to lead and manage the engineering team. They direct, oversee, and communicate project engineering efforts while collaborating for feedback…
Added 2 hours ago
W
Senior Group Director, People Operations
Worley
Edmonton, AB · Calgary, AB
- Full-time
…Worley’s Major Projects & Programs group. You will translate business, portfolio and project priorities into integrated workforce, talent and organisational strategies that strengthen…
Added 2 hours ago
DG
Office Manager
Dexterra Group
Mississauga, ON
- Part-time
Reporting directly to the Regional Operations Director (ROD) or delegate, the Office Manager plans, organizes and evaluates the operation of financial and accounting departments alongside…
Added 2 hours ago
HG
Fund Admin - Associate Director
HC Global Fund Services, LLC
Toronto, ON
- Full-time
…within fund administration processes. Additionally, Associate Director will handle final reviews as needed, maintaining high-quality service delivery. This role involves managing a variety…
Added 2 hours ago
LC
Marketing Intern, Cheese & Tablespreads - 8 month contract
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Internship
Analyze market trends, competitive and industry activity, and participate in making recommendations to maximize business performance.
Added 2 hours ago
NS
Director - Clinical Engineering
Nova Scotia Health Authority
Halifax, NS
- Full-time
Department: FMS Director Biomedical Engineering
Added 2 hours ago
TU
Manager, Major Initiatives
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Manager, Major Initiatives reports administratively to the Director of Strategic Planning and Operations and receives strategic direction from faculty and School leaders as appropriate…
Added 2 hours ago
Senior Consultant
Lightworks
Toronto, ON
Contribute to business development through client relationship development, scope expansion, proposal leadership, and identification of new opportunities
Added 2 hours ago
Director of Finance
Lightworks
Toronto, ON
We are hiring a hands-on Director of Finance to build and own Lightworks' finance function and operating systems and act as a strategic business partner as the firm scales. You will oversee…
Added 2 hours ago
PM
Administrative Assistant
Prairie Mountain Health
Brandon, MB
- Full-time
Graduate and/or certification from a recognized Business Administration Program
Added 2 hours ago
PP
Property Manager
Private Pension Partners Inc.
Winnipeg, MB
- Full-time
…portfolio of residential properties under the direction of the Director, Property Management. The successful candidate must have at least 5 years’ experience as a Property Manager (or…
Added 2 hours ago
RN
Nike - BOH Coach (BOH Assistant Store Manager) - Park Royal
Retailors NA Limited Partnership
West Vancouver, BC
- Full-time
…Additionally, Fox Group Canada is significantly expanding its business portfolio in Canada, and the role of the Store Director is pivotal in leading the future of Nike Retail Stores within…
Added 3 hours ago
EA
Treasury & P2P Manager
EarthDaily Analytics
Vancouver, BC
- $115,000 to $145,000 CAD / year
- Full-time
Reporting to the Corporate Controller and the Director of FP&A, this role also leads P2P-related month-end close activities, including AP cutoff, accruals, journal entries, reconciliations,…

Marriott

Senior Rooms Operations Manager

2125 Victoria Avenue, Regina, SK, S4P 0S3, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 7, 2026

Original job description

JOB SUMMARY

Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Manages the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and manages staff.

Leads specific team while assisting with meeting or exceeding property goals.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developis action plans to attack needed areas and expand on strengths.

Sets clear expectations, with the General Manager, for the team.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Schedules the team against guest and hours/occupied room goals.

Monitors compliance with standards and procedures.

Performs hourly job functions as needed.

Providing Exceptional Customer Service

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies all team members meet or exceed all hospitality requirements.

Managing Profitability

Performs required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Promotes both Guarantee of Fair Treatment and Open Door policies.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Hotel Saskatchewan Autograph Collection takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Senior Rooms Operations Manager oversees the daily operations of the Front Office, Engineering, and Housekeeping departments to ensure high guest satisfaction and financial performance. They are responsible for leading the team, managing staff performance, and ensuring compliance with property standards and procedures.

Requirements

Candidates must have either a high school diploma with 4 years of relevant experience or a 2-year degree in hospitality or business with 2 years of experience. The role requires strong leadership skills and the ability to manage complex hotel operations effectively.

Skills

Operations Management
Staff Management
Guest Satisfaction
Financial Performance
Front Office Management
Housekeeping Management
Engineering Maintenance
Team Leadership
Customer Service
Quality Auditing
Hiring
Employee Relations
Performance Monitoring
Budgeting
Conflict Resolution

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Front Office
Housekeeping
Engineering
Maintenance
Hospitality Management
Guest Services
Financial Performance
Quality Audit
Staff Development
Team Leadership
Performance Data
Human Resources
Key Control
Customer Service
Marriott International
Autograph Collection
Operations Management

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