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Added 16 mins ago
AH
Speech Language Pathologist II
Alberta Health Services
Red Deer, AB
- Part-time
An exciting opportunity exists at the Red Deer Regional Hospital Centre as a Speech Language Pathologist responsible for the management of adult outpatients referred with swallowing and…
Added 17 mins ago
S
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Montreal, QC
- Full-time
The Manager of Corporate Accounting and Financial Reporting works closely with corporate, regional and operational finance teams to deliver accurate and timely results, maintain accounting…
Added 32 mins ago
EH
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Port Coquitlam, BC
- Full-time
Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.
Added 32 mins ago
PH
Magnetic Resonance Imaging Supervisor S3C
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Vancouver, BC
- Temporary
We are seeking a Magnetic Resonance Imaging Supervisor to join our team! This individual will report to the Manager or Site Coordinator and will:
Added 46 mins ago
AH
Occupational Therapist I
Alberta Health Services
Red Deer, AB
- Part-time
Classification: Occupational Therapist I Union: HSAA Facility PROF/TECH Unit and Program: Acute Care Occupational Therapy Primary Location: Red Deer Regional Hospital Location Details: As…
Added 46 mins ago
TH
Merchandising Execution Associate Part-Time - 7245 Regina Northwest
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Added 47 mins ago
Patient Care Coordinator - Registered Nurse - Rehab Units - Queens Park Care Centre
Fraser Health
New Westminster, BC
…performs their duties with a unit or hospital focus and supports program and/or regional…
Added 47 mins ago
FH
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- Full-time
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Added 1 hour ago
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Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
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Added 1 hour ago
Advisor, Emergency Management
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Added 1 hour ago
MC
Manager, Community Partnerships (Events)
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- Full-time
We are looking for a Manager, Community Partnerships to join our team at Make-A-Wish Canada. In this role, you will drive revenue growth by planning and executing first-party fundraising…
Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 1 hour ago
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Global Delivery Manager (IT- SaaS)
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Montreal, QC · HYBRID - Montreal, Canada
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Benefits available day 1: Medical, Dental, Retirement Plan, Telemedicine Program, Employee Assistance Program, etc.
Added 1 hour ago
Sr. Account Manager - West
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Vancouver, BC · Kelowna, BC · BC
…leading performance and quality conversations at the store and regional…
Added 1 hour ago
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Sr. Manager, Philanthropy
Alberta Cancer Foundation
Calgary, AB
- Full-time
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Added 2 hours ago
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Senior Manager, Store Experience & Services
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- Full-time
Partner with Category and Brand Operations and the Pro Artistry Training Manager to use productivity and program results to inform Sales Model and Beauty Services training strategies.
Added 2 hours ago
M
Senior Rooms Operations Manager
Marriott
Regina, SK
- Full-time
Performs required annual Quality audit with General Manager (GM) & Regional Director (RD).
Added 2 hours ago
ZG
General Manager / Head of Vision Care Canada
ZEISS Group
Toronto, ON
- Full-time
Engage with regional and global teams; coordinate, enable and contribute fully to the global ecosystem, as well as with other relevant ZEISS entities.
Added 2 hours ago
Staff Respiratory Therapist
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Added 2 hours ago
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Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…
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Nurse 2 - Medicine (5N)-Non Teaching
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 2 hours ago
Pharmacy Technician
Winnipeg Regional Health Authority
Winnipeg, MB
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Added 2 hours ago
Registered Psychiatric Nurse/ Registered Nurse (N2) - Adult Psych Emergency Nurses
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…
Added 2 hours ago
Registered Psychiatric Nurse/ Registered Nurse (N2) - Adult Psych Emergency Nurses
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…
Added 2 hours ago
Registered Psychiatric Nurse/ Registered Nurse (N2) - Adult Psych Emergency Nurses
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…

Marriott

Senior Rooms Operations Manager

2125 Victoria Avenue, Regina, SK, S4P 0S3, Canada

Full-time

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Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 7, 2026

Original job description

JOB SUMMARY

Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Manages the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and manages staff.

Leads specific team while assisting with meeting or exceeding property goals.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developis action plans to attack needed areas and expand on strengths.

Sets clear expectations, with the General Manager, for the team.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Schedules the team against guest and hours/occupied room goals.

Monitors compliance with standards and procedures.

Performs hourly job functions as needed.

Providing Exceptional Customer Service

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies all team members meet or exceed all hospitality requirements.

Managing Profitability

Performs required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Promotes both Guarantee of Fair Treatment and Open Door policies.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Hotel Saskatchewan Autograph Collection takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Senior Rooms Operations Manager oversees the daily operations of the Front Office, Engineering, and Housekeeping departments to ensure high guest satisfaction and financial performance. They are responsible for leading the team, managing staff performance, and ensuring compliance with property standards and procedures.

Requirements

Candidates must have either a high school diploma with 4 years of relevant experience or a 2-year degree in hospitality or business with 2 years of experience. The role requires strong leadership skills and the ability to manage complex hotel operations effectively.

Skills

Operations Management
Staff Management
Guest Satisfaction
Financial Performance
Front Office Management
Housekeeping Management
Engineering Maintenance
Team Leadership
Customer Service
Quality Auditing
Hiring
Employee Relations
Performance Monitoring
Budgeting
Conflict Resolution

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Front Office
Housekeeping
Engineering
Maintenance
Hospitality Management
Guest Services
Financial Performance
Quality Audit
Staff Development
Team Leadership
Performance Data
Human Resources
Key Control
Customer Service
Marriott International
Autograph Collection
Operations Management

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