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Valet/Bellperson

  • 320 4th Avenue SW, Calgary, AB, T2P 2S6, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

POSITION SUMMARY

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Calgary takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.  If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.  Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.


At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.
More about this job

Responsibilities

The Guest Arrival Expert manages guest arrival and departure experiences by providing valet services and assisting with operational needs. They are responsible for maintaining a safe, professional environment while delivering high-quality service to hotel guests.

Requirements

Candidates must possess a high school diploma or G.E.D. and hold a valid Class 5 Driver's License. Additionally, applicants must provide a clean 3-year driver's abstract and be capable of lifting up to 75 pounds with assistance.

Skills

  • Customer Service
  • Valet Parking
  • Vehicle Handling
  • Communication
  • Hospitality
  • Problem Solving
  • Operational Support
  • Safety Compliance

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Customer Service & Support
  • Transportation

Keywords

  • Valet
  • Bellperson
  • Hospitality
  • Guest Services
  • Class 5 Drivers License
  • Drivers Abstract
  • Customer Experience
  • Hotel Operations
  • Safety Standards
  • Professionalism
  • Westin
  • Marriott International

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