Sr. Customer Development Leader

Job Description:

Exciting Opportunity with Mars!

The Sr. Customer Development Leader is responsible for achieving profitable sales growth with customers of the Mars business for the Confectionary, Pringles, and Crackers portfolio. This key account manager role is expected to maintain strong relationships and best execute customer plans to deliver on objectives regarding revenue, growth, profit, product/assortment, everyday shelving, merchandising, pricing, promotions, and seasonal merchandising.

This is a full time, customer-facing position requiring a hybrid work schedule based out of Mars’ Ontario, Canada office.

What are we looking for?

• Bachelor’s Degree in Business Administration or a related field is required.
• Five (5) or more years of experience in Sales and/or Marketing within the Fast-Moving Consumer Goods (FMCG) industry is required.
• Prior Retail Account Management experience is necessary.
• Understanding of forecasting, Nielsen, and a trade management system needed.
• Proficiency with technology and the Microsoft Office Suite, including competency in creating presentations using PowerPoint and other tools.
• Excellent communication and interpersonal skills.
• Ability to travel outside of the Ontario metro area up to 10% of the time.
• A valid driver's license and clean driving record.

What will be your key responsibilities?

• Create and execute customer solutions pertaining to profitable sales growth for seasonal placement and seasonal shelving, merchandising, and pricing to achieve customer objectives, category leadership, and company goals.
• Educate and influence customers to implement solutions by delivering fact-based presentations demonstrating beneficial results for both customer and company.
• Complete new product launches with timely and effective execution to maximize customer impact.
• Execute all agreed solutions with customers to include accurate, timely forecasting and detailed follow-through.
• Manage clients’ trade funds that comply with internal and external requirements and continually improve effectiveness of spending.
• Meet on-site with customers to promote Mars’ products, provide information, and make recommendations for category growth.
• Take in customer feedback and supply potential solutions.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• A strong focus on learning and development support from day one, including access to our in-house Mars University.

The base pay range for this position at commencement of employment is expected to be between the below range CAD 108,661.00 - CAD 142,617.00. Please note: This job posting is for an existing vacancy. AI is used as a supporting tool in our recruitment process.