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Added 5 mins ago
GF
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Added 21 mins ago
M
Senior Customer Development Leader
Mars
Bolton, ON · BOL-Mars Canada Inc.
- Full-time
Position Title: Senior Customer Development Leader – Walmart/Costco Food
Added 36 mins ago
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Mars

Senior Customer Development Leader

Bolton, ON, Canada
BOL-Mars Canada Inc., Canada

The base pay range for this position at commencement of employment is expected to be between the below range CAD 108,661.00 - CAD 142,617.00. · Full-time

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Job details

Pay: The base pay range for this position at commencement of employment is expected to be between the below range CAD 108,661.00 - CAD 142,617.00.
Job type: Full-time
Apply by: Nov 23, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Description:

Position Title: Senior Customer Development Leader – Walmart/Costco Food

Location: Bolton, ON (Hybrid work schedule)

Function: Sales

Job Description Summary

The Senior Customer Development Leader ensures the delivery of business metrics: GSV/ NSV/ Gross Margin and Share for Mars Food & Nutrition Canada for the Walmart and Costco accounts. Accountable for budgetary & trade management, profitable business growth via the achievement of specific distribution, promotional, pricing, planogram, innovation, and shelving execution & negotiation.

What are we looking for?

Bachelor’s degree in Business Administration or related field is required; MBA/Graduate-level degree is a plus.
5+ (five or more) years’ experience in Sales, Marketing, for Fast Moving Consumer Good Industries.
Strong CPG Sales experience that includes selling, negotiating and leveraging insights to deliver tailored customer plans, achieving company and customer objectives and advancing category leadership.
Significant customer experience, preferably with key/strategic customers and proven ability to deliver successful solutions.
Walmart and Costco experience a strong asset.
Strong analytical skillset, experience working with syndicated data platforms such as Nielsen.
Experience with Retail Link, Scintilla, and Circana are strong assets.
Experience with revenue and trade management systems.
Ability to travel 20% of the time.

What are the key responsibilities?

Responsible for achieving profitable sales and share growth in alignment with SCM model & sales plan objectives.
Lead the development and execution of the customers short- and long-term strategies optimizing profitability, sales revenue and achieving category and customer objectives.
Responsible for the tactical, daily execution of the business to include merchandising objectives, new item acceptance, assortment optimization, budget adherence, and building customer relationships with the buying desks.
Key point person for customer on items relating to daily operations of the business within Walmart and Costco.
Responsible for the development of effective and productive relationships within all levels of customer responsibility, as well as within the sales business unit and Cross-Functional Teams.
Drive the customer agenda and develop strong and influential relationships with Walmart and Costco focused on delivering shopper, channel and category centric solutions accelerating customer engagement.
Work with copilots & cross functional business unit resources to develop execution plans that align with the strategy for Mars Food & Nutrition Canada.
Analyze business opportunities and provide input into the development of go-to-market (i.e. new item launches, trade deployment, pack creation, etc.) plans and activity sets. Work collaboratively with demand planning to provide annual and ongoing customer forecasting for new product concepts, initiatives, and annual brand plans.
Leverage insights to influence customers to implement solutions and identify new opportunities that will deliver results that are beneficial for both customer, category and business.
Develops consistently accurate and timely forecasts using a variety of inputs from both consumption and shipment perspective, adopting a continuous improvement mind-set.
Provide input in the area of collaborative planning, recommending new approaches and processes that ensure better customer planning, input, and alignment of improved activity sets.
Position must analyze and communicate the future and emerging needs within Walmart and Costco channel so that Mars Food & Nutrition is in a position to be the preferred vendor of the category at Walmart
Fiscal responsibility, specifically associated with developing, managing and delivering a sound, financial plan for the account and maintaining a year end position
Manage customer P&L and trade investment that complies with internal and external requirements.

Critical Mars Leadership Capabilities:

Drives Results
Customer Focus
Plans & Aligns
Collaborates

Key Supporting Competencies:

Effective communication skills both internally and customer facing - oral, written and active listening.
Exercises growth mindset and operates with a high level of resiliency.
Ability to contribute within a team environment & influence cross-functionally with exceptional stakeholder management.
Ability to build trusting relationships and partnerships internally/externally.
Understands the organization and knows how to use this knowledge to achieve business results.
Ability to learn continuously through trade journals, category trend reporting, financial reports, attending Customer events & forums.

What can you expect from Mars?

Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
A strong focus on learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.

The base pay range for this position at commencement of employment is expected to be between the below range CAD 108,661.00 - CAD 142,617.00. Please note: This job posting is for an existing vacancy. AI is used as a supporting tool in our recruitment process.

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More about this job

Responsibilities

The Senior Customer Development Leader is responsible for driving profitable sales growth and share for Walmart and Costco accounts through strategic planning and execution. They manage customer relationships, trade investments, and cross-functional collaboration to ensure alignment with business objectives and category leadership.

Requirements

Candidates must have a bachelor's degree and at least five years of experience in CPG sales, with specific expertise in selling and negotiating. Proficiency in analytical tools like Nielsen and experience with major retailers like Walmart or Costco are highly preferred.

Skills

Sales
Negotiation
Account management
Strategic planning
Budgetary management
Trade management
Category leadership
Analytical skills
Forecasting
Relationship building
Cross-functional collaboration
Retail link
Nielsen
Circana
P&L management
Customer engagement

Benefits

Company bonus
Learning and development support
Access to Mars University
Competitive salary

Visa sponsorship

Not detected in the job text

Keywords

Sales
CPG
Walmart
Costco
GSV
NSV
Gross Margin
Trade Management
Planogram
Nielsen
Retail Link
Scintilla
Circana
P&L
Forecasting
Category Management
Business Administration
MBA
Customer Development
Merchandising
Demand Planning
Go-to-market
Shopper Insights
Stakeholder Management
Growth Mindset

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