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Added 12 mins ago
L
Legal Director
Lumentis
Innisfil, ON
- Full-time
…reports directly to the General Counsel. The role leads all commercial legal matters, including contracting with OEM customers and suppliers, and oversees corporate governance and entity…
Added 12 mins ago
PC
Privacy, Legal Counsel Manager
PwC Canada
Toronto, ON
- Full-time
Added 12 mins ago
FE
Inside Sales Representative
Franklin Empire Inc.
Newmarket, ON
- $50,000 to $60,000 CAD / year
- Full-time
…renovation, and maintenance of industrial plants, residences and commercial buildings. We provide OEM and MRO solutions, lighting design, inventory management, training, automation…
Added 12 mins ago
W
Senior Project Manager - Mining Consulting (Sudbury)
WSP
Fredericton, NB
- Full-time
Strong commercial awareness, decision-making, communication, conflict-resolution skills, and a visible commitment to health, safety, ethics, and respectful team leadership.
Added 12 mins ago
SCM Category Manager, Rotating, Process & E&I Equipment, Pacific Link
Trans Mountain
Calgary, AB
The successful candidate will bring expertise in category management, commercial negotiations, equipment procurement, and contract administration, while working closely with engineering,…
Added 26 mins ago
AP
Representative, Homeowner Care (Maintenance & Repairs) (Vancouver, BC)
Anthem Properties Group Ltd.
Quesnel, BC
- Full-time
…managed – alone or in partnership – more than 400 residential and commercial projects across North…
Added 26 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
You'll represent a broad portfolio of 20+ commercial facility services, creating opportunities to address multiple facility maintenance needs for prospective clients.
Added 26 mins ago
S
Cleaner
ScrubEase
ON
- Full-time
…maintaining cleanliness and hygiene in residential homes and commercial properties, ensuring that all areas are spotless and thoroughly clean. Attention to detail is a must in this…
Added 26 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
…Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer…
Added 26 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- $50,000 to $100,000 CAD / year
- Full-time
You'll represent a broad portfolio of 20+ commercial facility services, creating opportunities to address multiple facility maintenance needs for prospective clients.
Added 26 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
You'll represent a broad portfolio of 20+ commercial facility services, creating opportunities to address multiple facility maintenance needs for prospective clients.
Added 26 mins ago
A
Chef de projet entrée en service / Entry Into Service Project Manager
Airbus
Mirabel, QC · Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for an Entry Into Service Project Manager to join our Customer Services team ba
Added 26 mins ago
Specialist, Demand Planning
CONA Services
Toronto, ON
…Planner is the integration point between Supply, Sales and Commercial…
Added 26 mins ago
Specialist, Demand Planning
CONA Services
Toronto, ON
…Planner is the integration point between Supply, Sales and Commercial…
Added 42 mins ago
RB
Client Advisor
Royal Bank of Canada
Bonnyville, AB
- Part-time
Added 42 mins ago
OW
Oliver Wyman- Private Capital/Industrials- Senior Consultant/Associate
Oliver Wyman Group
Toronto, ON
- Other
Professional working experience with commercial due diligence in a management consulting firm.
Added 42 mins ago
M
Client Relationship Management - Lead Specialist
Marsh
Montreal, QC
- Other
Minimum 3-5 years’ experience as senior account manager in commercial insurance
Added 56 mins ago
PT
Plant Labourer
Premier Tech Growers and Consumers
Richer, MB
- Full-time
Premier Tech Growers and Consumers is a North American leader in the professional and commercial horticulture markets. Thanks to our coast-to-coast production and distribution network, we…
Added 56 mins ago
GT
Transfer Pricing Manager (Happy to talk flexible working)
Grant Thornton Cyber Defence Centre
Manchester, NS
- Full-time
Added 56 mins ago
PT
Transport Clerk
Premier Tech Growers and Consumers
Rexton, NB
- Full-time
Premier Tech Growers and Consumers is a North American leader in the professional and commercial horticulture markets. Thanks to our coast-to-coast production and distribution network, we…
Added 56 mins ago
RF
Salesperson
Rainbow Ford Sales
Rocky Mountain House, AB
- Full-time
…needs of drivers across the region, from everyday commuters to commercial customers. A professional, customer-focused team supports every stage of the vehicle ownership journey, including…
Added 56 mins ago
Saint John - Swing Class 3 Driver
Human Resources
Saint John, NB
The Swing Class 3 Driver is responsible for safely operating various waste collection vehicles, servicing commercial and industrial customers while ensuring timely pick-up and delivery of…
Added 56 mins ago
Dartmouth- Picker, Residential Waste
Human Resources
Dartmouth, NS
The Picker will be responsible for the safe and efficient collection of residential, commercial, or industrial waste and recyclable materials along designated routes. This role supports…
Added 1 hour ago
PC
Truck Driver
Perma Corp
Burlington, ON
- Full-time
…countertops-in-transit components and hardware from our shop to residential and commercial job sites. This is a hands-on role: you'll load and unload cabinets by hand using carts and…
Added 1 hour ago
OB
Sales Manager
Olympic Building Centre
Winnipeg, MB
- Full-time
…Buildings MB. as it relates to Residential, Agriculture and Commercial Building Projects. With the General Manager, the O.B. Sales Manager must develop and implement a business plan…

Marsh

Client Relationship Management - Lead Specialist

Montreal, QC, H3B 2B5, Canada

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Job details

Experience: Minimum 3-5 years’ experience as senior account manager in commercial insurance
Posting language: English
Posted: Nov 4, 2026

Original job description

We are seeking a talented individual to join our Client Relationship Management team, part of our Affinity business at Marsh. This role will be based in Montreal Quebec. This is a hybrid role that requires at least three days a week in the office.

As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk, developing and maintaining strong client relationships is key to our mutual success

We will count on you to

Maintain and expand a large book of business containing complex and priority accounts within the Retail Affinity Practice .
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Maintain and preserve relationships and ensure overall service excellence standards are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
Maintain strong relationships with senior level professional counterparts in client organizations as well as individual insured within a sponsored program.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

What you need to have

Minimum 3-5 years’ experience as senior account manager in commercial insurance
Experience working with, and managing, large, complex, accounts
Bilingual French/English written and spoken
AMF (Quebec) licensed- or open to obtaining license

Strong analytical and technical skills
Service expertise, sales capabilities, with a focus on client retention retaining and converting clients

What makes you stand out

Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.

Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts.

Demonstrated ability to develop and maintain strong client/insurance partner relationships.

Possess good knowledge of client risk issues.

Ability to effectively manage and retain renewal business.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.com

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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More about this job

Responsibilities

Manage and grow a complex portfolio of priority retail affinity accounts by developing sales and marketing strategies, advising on coverage and risk, and delivering customized insurance solutions. Maintain strong client and insurance-partner relationships, resolve escalated service issues, support renewals, and represent the company at industry events.

Requirements

Requires 3–5 years of experience as a senior commercial insurance account manager, experience managing large and complex accounts, and written and spoken French-English bilingualism. Candidates must have or be willing to obtain a Quebec AMF license, along with strong analytical, technical, service, sales, and client-retention capabilities.

Skills

Commercial Insurance
Account Management
Sales Strategy
Marketing Strategy
Client Retention
Risk Assessment
Insurance Product Expertise
Analytical Skills
Technical Skills
Negotiation
Renewal Management
Relationship Building
Customer Service
Communication
French-English Bilingualism

Benefits

Professional Development Opportunities
Career Opportunities
Well-Being Benefits and Rewards

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Retail Affinity
Account Management
Complex Accounts
Sales Strategy
Marketing Strategy
Market Trends
Insurance Products
Risk Management
Coverage
Pricing
Customized Solutions
Proposal Development
Client Retention
Renewal Business
Service Excellence
Compliance
AMF License
Quebec
French
English
Industry Events
Professional Networking

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