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Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
We are committed to delivering high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while…
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Senior Security Systems Technician
New Age Group
Concord, ON
- Full-time
…high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing…
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NA
Level 1 Security Systems Technician
New Age Group
Concord, ON
- Full-time
…high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing…
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NA
Apprentice Security Systems Technician
New Age Group
Concord, ON
- $22 CAD / hour
- Full-time
…high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing…
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NA
Labourer
New Age Group
Concord, ON
- $28 CAD / hour
- Full-time
…high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing…
Added just now
NA
Level II Security Systems Technician
New Age Group
Concord, ON
- $45 CAD / hour
- Full-time
…high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing…
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shift supervisor - Store# 55535, BOWMANVILLE CAFE
Starbucks Coffee Company
Bowmanville, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
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Food Service Supervisor Part Time
Maquise
Belle River, ON
- Part-time
At least one year of strong operation food industry management experience.
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Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Mission, BC
- Full-time
Communicate with other health care professionals within the circle of care to provide customer care
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SD
Front Store Manager, Salaried Full Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Full-time
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
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Senior Project Manager - Northeast-Canada Market Unit
SAP Careers
Toronto, ON
- $190,000 to $240,000 CAD / year
- Full-time
You lead complex, multi-workstream programs and take full ownership from mobilization to close. Your experience is built on delivering complex programs at scale - with discipline, quality,…
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SC
Delivery Executive | Northeast-Canada Market Unit
SAP Careers
Toronto, ON
- $260,000 to $310,000 CAD / year
- Full-time
…operations spanning finance, procurement, HR, supply chain, and customer…
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Store Manager
Lordco Auto Parts
Armstrong, BC
- $65,000 to $75,000 CAD / year
- Full-time
Build, lead, train, and develop an engaged team that delivers exceptional customer service and strong business results.
Added 14 mins ago
LC
Apparel Assistant Department Manager Part Time Day
Loblaw Companies Limited
Edmonton, AB
- Part-time
…products and deals our team members are there to give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to…
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Gestionnaire du matin – Bar George
Oliver & Bonacini
Montreal, QC
- Up to $55,000 CAD / year
- Full-time
Reporting to the General Manager, the Morning Manager oversees daytime operations. You'll lead the front-of-house team, deliver an exceptional guest experience, and make sure O&B standards…
Added 29 mins ago
BP
Server
Boston Pizza
Petawawa, ON
- $17.6 CAD / hour
- Full-time
Servers lead the Guest Experience at the table and ensure our Guests have everything they need from appitizers to desserts. Masters of situational service, they tailor their style to meet…
Added 29 mins ago
BP
Server
Boston Pizza
Chestermere, AB
- Full-time
Servers lead the Guest Experience at the table and ensure our Guests have everything they need from appitizers to desserts. Masters of situational service, they tailor their style to meet…
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Operations Associate (Legal & Compliance)
Jerry.ai
Remote, Canada
- $65,000 to $80,000 CAD / year
- Full-time
- Remote
More than 80% of Americans own a car and see it as a fundamental necessity, yet the experience of owning one is stuck in the 90s. At Jerry.ai, we are building the first app to manage it…
Added 29 mins ago
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Retail Shift Leader
Canna Cabana
Burlington, ON · Guelph Line, Burlington, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
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Retail Shift Leader
Canna Cabana
Slave Lake, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
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Senior Transportation Engineer
Englobe
Saint John, NB
- Full-time
Lead and manage transportation planning and design projects from concept through construction, including conceptual, detailed, and construction-stage deliverables;
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Operations Management Associate - Food Manufacturing
Cargill
London, ON
- Full-time
…feed. This position is a training role that will prepare you to lead diverse teams as a plant Operations Supervisor following this 6-12 month training program. During this time, you will…
Added 44 mins ago
Cook (Casual) - The Wexford
Century Group
Delta, BC
Providing elevated customer services that put seniors’ needs, comfort, and dignity first
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
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Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Continuously evaluate and improve processes as well as the customer experience.

Marsh

Client Relationship Management - Lead Specialist

Montreal, QC, H3B 2B5, Canada

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Job details

Experience: Minimum 3-5 years’ experience as senior account manager in commercial insurance
Posting language: English
Posted: Nov 4, 2026

Original job description

We are seeking a talented individual to join our Client Relationship Management team, part of our Affinity business at Marsh. This role will be based in Montreal Quebec. This is a hybrid role that requires at least three days a week in the office.

As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk, developing and maintaining strong client relationships is key to our mutual success

We will count on you to

Maintain and expand a large book of business containing complex and priority accounts within the Retail Affinity Practice .
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Maintain and preserve relationships and ensure overall service excellence standards are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
Maintain strong relationships with senior level professional counterparts in client organizations as well as individual insured within a sponsored program.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

What you need to have

Minimum 3-5 years’ experience as senior account manager in commercial insurance
Experience working with, and managing, large, complex, accounts
Bilingual French/English written and spoken
AMF (Quebec) licensed- or open to obtaining license

Strong analytical and technical skills
Service expertise, sales capabilities, with a focus on client retention retaining and converting clients

What makes you stand out

Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.

Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts.

Demonstrated ability to develop and maintain strong client/insurance partner relationships.

Possess good knowledge of client risk issues.

Ability to effectively manage and retain renewal business.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.com

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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More about this job

Responsibilities

Manage and grow a complex portfolio of priority retail affinity accounts by developing sales and marketing strategies, advising on coverage and risk, and delivering customized insurance solutions. Maintain strong client and insurance-partner relationships, resolve escalated service issues, support renewals, and represent the company at industry events.

Requirements

Requires 3–5 years of experience as a senior commercial insurance account manager, experience managing large and complex accounts, and written and spoken French-English bilingualism. Candidates must have or be willing to obtain a Quebec AMF license, along with strong analytical, technical, service, sales, and client-retention capabilities.

Skills

Commercial Insurance
Account Management
Sales Strategy
Marketing Strategy
Client Retention
Risk Assessment
Insurance Product Expertise
Analytical Skills
Technical Skills
Negotiation
Renewal Management
Relationship Building
Customer Service
Communication
French-English Bilingualism

Benefits

Professional Development Opportunities
Career Opportunities
Well-Being Benefits and Rewards

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Retail Affinity
Account Management
Complex Accounts
Sales Strategy
Marketing Strategy
Market Trends
Insurance Products
Risk Management
Coverage
Pricing
Customized Solutions
Proposal Development
Client Retention
Renewal Business
Service Excellence
Compliance
AMF License
Quebec
French
English
Industry Events
Professional Networking

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