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Added 9 mins ago
CC
Sales Associate
Circle Craft Co-operative
Vancouver, BC
- Part-time
Under the supervision of the Store Manager the Sales Associate will present the works of our artists/members at our Granville Island location, and provide an exceptional level of service to…
Added 9 mins ago
TH
Overnight Freight Team Associate: Full Time - LANGFORD
The Home Depot Canada
Victoria, BC
- Full-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 9 mins ago
ML
Griffith Community Health Admin Officer
Murrumbidgee Local Health District (MLHD)
Griffith, ON
- Full-time
…Health Admin Officer to provide administration and clerical support to the manager and team at Griffith Community Health. This temporary part time position covers maternity leave and helps…
Added 9 mins ago
TH
Overnight Freight Team Associate: Part Time - LANGFORD
The Home Depot Canada
Victoria, BC
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 9 mins ago
TH
Order Picker Full Time - 7086 Winnipeg Southwest
The Home Depot Canada
Winnipeg, MB
- Full-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 9 mins ago
TH
Flooring Sales Associate : Part Time - CHILLIWACK
The Home Depot Canada
Chilliwack, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 9 mins ago
TH
Overnight Freight Associate Part Time -7172 Sherwood Park
The Home Depot Canada
Sherwood Park, AB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 9 mins ago
TH
Overnight Freight Associate Part Time - 7038 Brandon
The Home Depot Canada
Brandon, MB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 9 mins ago
TH
Seasonal Recovery Associate : Part Time - CHILLIWACK
The Home Depot Canada
Chilliwack, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 9 mins ago
TH
Tool Rental Associate : Part Time - CHILLIWACK
The Home Depot Canada
Chilliwack, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 9 mins ago
TH
Plumbing & Electrical Sales Associate : Part Time - CHILLIWACK
The Home Depot Canada
Chilliwack, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 9 mins ago
TH
Associé(e) aux caisses (Temps partiel)
The Home Depot Canada
Laval, QC
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 9 mins ago
TH
Head Cashier: Part Time - CHILLIWACK
The Home Depot Canada
Chilliwack, BC
- Part-time
…through scheduling and providing first level of escalation for customer…
Added 9 mins ago
TH
Department Supervisor : Full Time - TUSCANY
The Home Depot Canada
Calgary, AB
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 9 mins ago
TH
Associé(e) aux ventes - Plomberie et électricité (Temps partiel)
The Home Depot Canada
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 9 mins ago
W
Structural Drafter, Junior
WhiteWater
Richmond, BC
- Full-time
Follow & maintain best practices in Engineering, Customer Service, Quality, Lean Management, and Safety.
Added 9 mins ago
TH
Customer Service Coordinator- 6 Month Contract
The Home Depot Canada
Vaughan, ON
- Full-time
Reports to Manager, Supply Chain Customer Service
Added 9 mins ago
TH
COORDONNATEUR DU SERVICE À LA CLIENTÈLE
The Home Depot Canada
Vaughan, ON
- Full-time
Reports to Manager, Supply Chain Customer Service
Added 9 mins ago
TH
Flooring/Decor Sales Associate - Part Time - CAMBIE
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 25 mins ago
L
Legal Director
Lumentis
Innisfil, ON
- Full-time
…General Counsel in managing the external counsel and legal service providers the business relies on. Success requires a partnership mindset: working alongside business leaders as a…
Added 25 mins ago
CN
Customer Engagement Clerk (Vitamins/Supplements)
Community Natural Foods
Calgary, AB
- Part-time
Manage and resolve customer complaints effectively and understand when a situation requires a manager’s intervention
Added 25 mins ago
FE
Inside Sales Representative
Franklin Empire Inc.
Newmarket, ON
- $50,000 to $60,000 CAD / year
- Full-time
This person will be under the supervision of the branch manager.
Added 39 mins ago
PD
Assistant Clinic Manager - Dental
Passion Dental Group
Toronto, ON
- Full-time
This role is designed for someone who wants to grow. You’ll work closely with the Clinic Manager, help keep the clinic running smoothly, support the team and patient experience, and step…
Added 39 mins ago
PD
Certified Dental Assistant (Hamilton)
Passion Dental Group
Hamilton, ON
- Part-time
Job Type: Part-time and Full-time (schedule finalized with hiring manager)
Added 39 mins ago
A
Application Support Analyst
Altis
Kamloops, BC
- $40 to $55 CAD / hour
- Contract
…help maintain and enhance critical enterprise systems that support day-to-day business operations. This is an excellent opportunity for an early-career Systems Analyst who is eager to build…

Marsh

Client Relationship Management - Lead Specialist

Montreal, QC, H3B 2B5, Canada

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Job details

Experience: Minimum 3-5 years’ experience as senior account manager in commercial insurance
Posting language: English
Posted: Nov 4, 2026

Original job description

We are seeking a talented individual to join our Client Relationship Management team, part of our Affinity business at Marsh. This role will be based in Montreal Quebec. This is a hybrid role that requires at least three days a week in the office.

As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk, developing and maintaining strong client relationships is key to our mutual success

We will count on you to

Maintain and expand a large book of business containing complex and priority accounts within the Retail Affinity Practice .
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Maintain and preserve relationships and ensure overall service excellence standards are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
Maintain strong relationships with senior level professional counterparts in client organizations as well as individual insured within a sponsored program.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

What you need to have

Minimum 3-5 years’ experience as senior account manager in commercial insurance
Experience working with, and managing, large, complex, accounts
Bilingual French/English written and spoken
AMF (Quebec) licensed- or open to obtaining license

Strong analytical and technical skills
Service expertise, sales capabilities, with a focus on client retention retaining and converting clients

What makes you stand out

Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.

Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts.

Demonstrated ability to develop and maintain strong client/insurance partner relationships.

Possess good knowledge of client risk issues.

Ability to effectively manage and retain renewal business.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.com

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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More about this job

Responsibilities

Manage and grow a complex portfolio of priority retail affinity accounts by developing sales and marketing strategies, advising on coverage and risk, and delivering customized insurance solutions. Maintain strong client and insurance-partner relationships, resolve escalated service issues, support renewals, and represent the company at industry events.

Requirements

Requires 3–5 years of experience as a senior commercial insurance account manager, experience managing large and complex accounts, and written and spoken French-English bilingualism. Candidates must have or be willing to obtain a Quebec AMF license, along with strong analytical, technical, service, sales, and client-retention capabilities.

Skills

Commercial Insurance
Account Management
Sales Strategy
Marketing Strategy
Client Retention
Risk Assessment
Insurance Product Expertise
Analytical Skills
Technical Skills
Negotiation
Renewal Management
Relationship Building
Customer Service
Communication
French-English Bilingualism

Benefits

Professional Development Opportunities
Career Opportunities
Well-Being Benefits and Rewards

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Retail Affinity
Account Management
Complex Accounts
Sales Strategy
Marketing Strategy
Market Trends
Insurance Products
Risk Management
Coverage
Pricing
Customized Solutions
Proposal Development
Client Retention
Renewal Business
Service Excellence
Compliance
AMF License
Quebec
French
English
Industry Events
Professional Networking

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