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Added 10 mins ago
SS
Senior General Manager
Sienna Senior Living
BC · Surrey, BC
- Full-time
Join our compassionate and dynamic team as the Senior General Manager at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and…
Added 10 mins ago
Enrolment Information Analyst
NorQuest College
Edmonton, AB
…consistency, and use of institutional enrolment data. Reporting to the Manager of Institutional Analytics and Insights, this role works across PeopleSoft Campus Solutions, the data…
Added 10 mins ago
Senior Manager, Business Management, GBM Finance
Scotiabank
Toronto, ON
Acts as a strategic extension of the CFO GBM, the Senior Manager, Business helps shape and deliver the enterprise risk narrative through clear executive decision support and communications.…
Added 10 mins ago
ST
Senior Associate, Fund Accounting
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
Cash and holdings reconciliations between core systems, custodian, prime broker and Investment Manager.
Added 11 mins ago
HP
Manager, Talent Attraction
Health PEI
Charlottetown, PE
- $48.58 to $59.87 CAD / hour
- Full-time
Reporting to the Director, Workforce Recruitment, the Manager, Talent Attraction is responsible for developing and executing integrated talent attraction strategies that build sustainable…
Added 11 mins ago
HC
Marketing and Business Development Manager for Mile Zero Tours
HR Covered Inc.
Victoria, BC
- Full-time
If so, Mile Zero Tours is looking for a Marketing and Business Development Manager to join their growing team in Victoria, BC. This opportunity is ideal for a professional with an…
Added 11 mins ago
O
Operations Manager
OPENLANE
Ottawa, ON · Vars, ON
- Full-time
We are seeking an Operations Manager with experience in automotive reconditioning and general operations. You will be part of the senior leadership team responsible for providing overall…
Added 11 mins ago
NI
Senior Personal Lines Account Manager
Newcastle Insurance Group Inc.
Vaughan, ON
- Full-time
Senior Personal Lines Account Manager | High Net Worth
Added 40 mins ago
Field Sales Representative
Fire & Flower Inc.
Saskatoon, SK
…exceptional service to our clients. Reporting to the Sales Manager, this role involves retail in-store activations, meeting or exceeding sales targets, maintaining a deep understanding of…
Added 40 mins ago
Health Care Aide STBK
Connecting Care (2000) Inc.
Grimshaw, AB
…well-being of our residents. We offer range of services, including senior living community operations. We enrich the lives of older adults through innovative care models and value-based…
Added 55 mins ago
M
Senior Customer Success Manager
Malleum
Remote, Canada
- Full-time
- Remote
The Senior Customer Success Manager owns the customer relationship after contract signature and is accountable for designing the systems, rhythm, and playbooks that make customer success…
Added 55 mins ago
T
Senior Risk Manager, Corporate Segment ORM (5578)
TD
Toronto, ON
- Full-time
ORM is recruiting for a Senior Manager level position. Our department provides independent Operational Risk Management oversight of the Corporate Function groups across the bank (i.e. HR,…
Added 55 mins ago
C
Associate Relationship Manager
CIBC
Kamloops, BC · Kelowna, BC · Victoria, BC
- Full-time
You’ll report into the Senior Manager & Team Lead, Business Banking and will work closely with a Relationship Manager, Business Banking to support client origination, relationship and…
Added 1 hour ago
NS
Account Manager, Public Relations
North Strategic
Toronto, ON
- $70,000 to $75,000 CAD / year
- Full-time
In a noisy world, we earn attention through bold ideas, rigorous execution, and a relationship first approach that helps our people and our clients grow.
Added 1 hour ago
BC
Client Relations & Business Development Specialist
Blake, Cassels & Graydon LLP
Vancouver, BC
- Full-time
Reporting to the Senior Manager, Client Relations and Business Development, the Client Relations & BD Specialist works with members of the Vancouver office and assigned national practice…
Added 1 hour ago
PC
SR&ED and Incentives, Senior Manager
PwC Canada
Halifax, NS
- Full-time
…business issues related to tax credits and incentives. As a Senior Manager and experienced Scientific Research & Experimental Development (SR&ED) and government incentives practitioner, you…
Added 1 hour ago
Executive Assistant
City of Regina
Regina, SK
The City of Regina is seeking an experienced and highly professional Executive Assistant to provide senior administrative support to the City Manager and their office. This role is a…
Added 1 hour ago
Clinical RAI Specialist (Program Admin Officer 3)
The Government of Nova Scotia
Halifax, NS
…monitor to improve access and service delivery for Nova Scotia’s senior population. To do this, we need leaders at all levels of the organization who embrace a challenge and believe in…
Added 1 hour ago
PG
Account Manager (PR)
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
In a noisy world, we earn attention through bold ideas, rigorous execution, and a relationship‑first approach that helps our people and our clients grow.
Added 1 hour ago
CM
National Manager – National Dental Innovations (NDI)
Clarion Medical Technologies
Calgary, AB · Toronto, ON
- Full-time
Reporting to the VP of Medical, the National Manager will be responsible will be responsible for driving sales growth through the development of existing customer relationships, acquisition…
Added 1 hour ago
A
Head of Platform & Infrastructure Engineering
Ashby
Remote, Canada
- $475,000 to $550,000 CAD / year
- Full-time
- Remote
We’ve already assembled a fantastic Platform & Infrastructure team of 11 engineers (all Senior+, >70% Staff), and they’ve done an excellent job handling our growth, but the management and…
Added 1 hour ago
A
Senior Project Manager - Transmission and Distribution
AtkinsRéalis
Calgary, AB · Toronto, ON · Montreal, QC
- $136,700 to $182,000 CAD / year
- Full-time
As a Senior Project Manager - T&D reporting to a Projects Director, you will play a key leadership role in the successful delivery of large-scale transmission, substation, and distribution…
Added 1 hour ago
G
Manager, Forensic Accounting & Litigation Support
GlassRatner
Toronto, ON
- Full-time
Manager, Forensic Advisory & Litigation Services
Added 1 hour ago
PM
Senior Purchasing Manager
Prime Management Group Inc.
Brampton, ON
- $120,000 to $130,000 CAD / year
- Full-time
Prime Management Group is recruiting a Senior Purchasing Manager on behalf of an established metal fabrication manufacturer with multiple facilities across North America.
Added 1 hour ago
Q
Senior Executive, Technology Strategy and Transformation
QuantumSmart
Toronto, ON
- Full-time
Minimum 5+ years in a senior IT leadership role, such as IT Manager or above, with demonstrated responsibility for technology strategy, operations, or transformation.

Marsh

Client Relationship Management - Lead Specialist

Montreal, QC, H3B 2B5, Canada

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Job details

Experience: Minimum 3-5 years’ experience as senior account manager in commercial insurance
Posting language: English
Posted: Nov 4, 2026

Original job description

We are seeking a talented individual to join our Client Relationship Management team, part of our Affinity business at Marsh. This role will be based in Montreal Quebec. This is a hybrid role that requires at least three days a week in the office.

As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk, developing and maintaining strong client relationships is key to our mutual success

We will count on you to

Maintain and expand a large book of business containing complex and priority accounts within the Retail Affinity Practice .
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Maintain and preserve relationships and ensure overall service excellence standards are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
Maintain strong relationships with senior level professional counterparts in client organizations as well as individual insured within a sponsored program.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

What you need to have

Minimum 3-5 years’ experience as senior account manager in commercial insurance
Experience working with, and managing, large, complex, accounts
Bilingual French/English written and spoken
AMF (Quebec) licensed- or open to obtaining license

Strong analytical and technical skills
Service expertise, sales capabilities, with a focus on client retention retaining and converting clients

What makes you stand out

Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.

Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts.

Demonstrated ability to develop and maintain strong client/insurance partner relationships.

Possess good knowledge of client risk issues.

Ability to effectively manage and retain renewal business.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.com

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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More about this job

Responsibilities

Manage and grow a complex portfolio of priority retail affinity accounts by developing sales and marketing strategies, advising on coverage and risk, and delivering customized insurance solutions. Maintain strong client and insurance-partner relationships, resolve escalated service issues, support renewals, and represent the company at industry events.

Requirements

Requires 3–5 years of experience as a senior commercial insurance account manager, experience managing large and complex accounts, and written and spoken French-English bilingualism. Candidates must have or be willing to obtain a Quebec AMF license, along with strong analytical, technical, service, sales, and client-retention capabilities.

Skills

Commercial Insurance
Account Management
Sales Strategy
Marketing Strategy
Client Retention
Risk Assessment
Insurance Product Expertise
Analytical Skills
Technical Skills
Negotiation
Renewal Management
Relationship Building
Customer Service
Communication
French-English Bilingualism

Benefits

Professional Development Opportunities
Career Opportunities
Well-Being Benefits and Rewards

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Retail Affinity
Account Management
Complex Accounts
Sales Strategy
Marketing Strategy
Market Trends
Insurance Products
Risk Management
Coverage
Pricing
Customized Solutions
Proposal Development
Client Retention
Renewal Business
Service Excellence
Compliance
AMF License
Quebec
French
English
Industry Events
Professional Networking

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