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Added 2 mins ago
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Community Residential Manager
Boardwalk
Calgary, AB
- Full-time
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for…
Added 2 mins ago
RI
Key Account Manager - Canada
RMX Industries Pvt. Ltd.
Toronto, ON
- Full-time
Role Description BluBird is seeking a mid-level Key Account Manager to support and grow selected Canadian retail anddistribution accounts. This person will provide a consistent local…
Added 32 mins ago
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Maison Host
Adecco
Toronto, ON
- Full-time
Direct clients to the appropriate Sales Associate or Manager
Added 32 mins ago
WC
(CAN) Associé, cosmétiques
Walmart Canada
Sherbrooke, QC
- Full-time
…retail environment. In this role, you deliver excellent customer service while supporting the smooth flow of merchandise from the backroom to the sales floor. As a trusted partner in loss…
Added 32 mins ago
CC
Sales Development Manager, Small Store
Coca-Cola Canada Bottling Limited
Montreal, QC
- Contract
Coke Canada Bottling Sales Development Managers (SDM) are field sales representatives tasked with identifying and capitalizing on sales opportunities with a wide range of customers,…
Added 32 mins ago
AU
Security Guard - Part Time
Allied Universal
Waterloo, ON
- $19 CAD / hour
- Part-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 47 mins ago
C
Service Delivery Manager
Compucom
Toronto, ON
- $80,000 to $100,312 CAD / year
- Full-time
…the Right Thing, and Have Fun Doing It! We’re looking for a Service Delivery Manager to join our…
Added 47 mins ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Valleyfield, PE
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 47 mins ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Valleyfield, PE
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 47 mins ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Valleyfield, PE
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 47 mins ago
CC
Specialist, Demand Planning
Coca-Cola Canada Bottling Limited
Toronto, ON
- Full-time
The Demand Planning Specialist will report into the Manager, Demand Planning and is accountable for the management of the demand planning process for their assigned business area as part of…
Added 47 mins ago
A
Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
Reporting to the General Manager of ARC Restaurant and In Room Dining, the Restaurant and Bar Manager is responsible for the overall leadership, performance, and continued development of…
Added 1 hour ago
FC
Member Service Representative (Part-Time)
FirstOntario Credit Union
St. Catharines, ON
- Part-time
Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as…
Added 1 hour ago
W
(CAN) Associé, cosmétiques
Walmart
Sherbrooke, QC
- Full-time
…retail environment. In this role, you deliver excellent customer service while supporting the smooth flow of merchandise from the backroom to the sales floor. As a trusted partner in loss…
Added 1 hour ago
LC
Produce Manager LOA
Loblaw Companies Limited
Kitchener, ON
- Full-time
We're looking for talented, passionate leaders with a proven record of delighting customers and growing sales.
Added 1 hour ago
LC
Bakery Manager LOA
Loblaw Companies Limited
Bowmanville, ON
- Full-time
We're looking for talented, passionate leaders with a proven record of delighting customers and growing sales.
Added 1 hour ago
TH
Plumbing and Electrical Sales Associate Part Time - 7226 Parry Sound
The Home Depot
Parry Sound, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
C
Senior Account Manager - Financial Institutions
Corpay
Toronto, ON
- Full-time
Added 1 hour ago
TA
Automotive Sales Consultant - Great Place To Work!
Trotman Auto Group
Comox, BC
- Full-time
Automotive sales is commission-driven and performance-focused. Your effort, consistency, and ability to connect with customers directly impact what you earn.
Added 1 hour ago
T
Customer Experience Associate-1
TD
Mississauga, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 hour ago
EF
Assistant Branch Manager (Willoughby Branch)
Envision Financial
Langley (District), BC · Langley, BC
- $64,400 to $82,500 CAD / year
- Full-time
…and ensures current and potential members receive exceptional service by providing leadership, coaching and mentoring to direct reports. The ABM participates in goal setting, tracking…
Added 1 hour ago
Assistant Store Manager
Rogers Communications
Edmonton, AB
Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer…
Added 2 hours ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- $16 to $22.32 CAD / hour
- Part-time
…customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 2 hours ago
DR
Vice President, Operations
DMC Recruitment Group
Steinbach, MB
- Full-time
More than a building materials retailer, E.G. Penner offers specialized departments, experienced sales and design teams, installation services and extensive project support. This breadth…
Added 2 hours ago
DB
Part Time Bridal Sales
David's Bridal
Hamilton, ON
- $16 to $25.8 CAD / hour
- Part-time
…customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…

Marsh

Client Relationship Management - Lead Specialist

Montreal, QC, H3B 2B5, Canada

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Job details

Experience: Minimum 3-5 years’ experience as senior account manager in commercial insurance
Posting language: English
Posted: Nov 4, 2026

Original job description

We are seeking a talented individual to join our Client Relationship Management team, part of our Affinity business at Marsh. This role will be based in Montreal Quebec. This is a hybrid role that requires at least three days a week in the office.

As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk, developing and maintaining strong client relationships is key to our mutual success

We will count on you to

Maintain and expand a large book of business containing complex and priority accounts within the Retail Affinity Practice .
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Maintain and preserve relationships and ensure overall service excellence standards are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
Maintain strong relationships with senior level professional counterparts in client organizations as well as individual insured within a sponsored program.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

What you need to have

Minimum 3-5 years’ experience as senior account manager in commercial insurance
Experience working with, and managing, large, complex, accounts
Bilingual French/English written and spoken
AMF (Quebec) licensed- or open to obtaining license

Strong analytical and technical skills
Service expertise, sales capabilities, with a focus on client retention retaining and converting clients

What makes you stand out

Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.

Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts.

Demonstrated ability to develop and maintain strong client/insurance partner relationships.

Possess good knowledge of client risk issues.

Ability to effectively manage and retain renewal business.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.com

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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More about this job

Responsibilities

Manage and grow a complex portfolio of priority retail affinity accounts by developing sales and marketing strategies, advising on coverage and risk, and delivering customized insurance solutions. Maintain strong client and insurance-partner relationships, resolve escalated service issues, support renewals, and represent the company at industry events.

Requirements

Requires 3–5 years of experience as a senior commercial insurance account manager, experience managing large and complex accounts, and written and spoken French-English bilingualism. Candidates must have or be willing to obtain a Quebec AMF license, along with strong analytical, technical, service, sales, and client-retention capabilities.

Skills

Commercial Insurance
Account Management
Sales Strategy
Marketing Strategy
Client Retention
Risk Assessment
Insurance Product Expertise
Analytical Skills
Technical Skills
Negotiation
Renewal Management
Relationship Building
Customer Service
Communication
French-English Bilingualism

Benefits

Professional Development Opportunities
Career Opportunities
Well-Being Benefits and Rewards

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Retail Affinity
Account Management
Complex Accounts
Sales Strategy
Marketing Strategy
Market Trends
Insurance Products
Risk Management
Coverage
Pricing
Customized Solutions
Proposal Development
Client Retention
Renewal Business
Service Excellence
Compliance
AMF License
Quebec
French
English
Industry Events
Professional Networking

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