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Added 9 mins ago
FG
Service Apprentice – Commercial Glass Specialist – Sudbury
Flynn Group of Companies
Sudbury, ON
- Full-time
Service Apprentice – Commercial glass specialist
Added 23 mins ago
UQ
Case Worker
UnitingCare Queensland
Clare, NS
- Part-time
Our Case Workers support families experiencing homelessness with strengths-based, trauma-informed housing case management whilst they are in short-term accommodation.
Added 23 mins ago
K
GS Road Logistics Optimization Specialist
Kuehne+Nagel
De Salaberry, MB
- Full-time
As an Optimization Specialist, your mission is to drive operational efficiency and scalability throughout Road Logistics. You'll achieve this by optimizing processes, enabling automation,…
Added 23 mins ago
FG
Service Apprentice – Door hardware/Locksmith Specialist – Sudbury
Flynn Group of Companies
Sudbury, ON · Greater Sudbury, ON
- $21.91 to $39.83 CAD / hour
- Full-time
Service Apprentice – Door hardware/locksmith specialist
Added 38 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 1 hour ago
NC
Automotive Parts Specialist
NAPA Canada
Calgary, AB
- Full-time
NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is…
Added 1 hour ago
NB
Banking Advisor
National Bank of Canada
QC · Saint-Donat-de-Montcalm, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 1 hour ago
BT
Administrative Assistant
Baker Tilly Canada
Windsor, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
BT
Standards and Training Specialist
Baker Tilly Canada
Peterborough, ON
- Full-time
…will help design and deliver meaningful learning experiences, support technical initiatives, and ensure our team is equipped to provide exceptional client…
Added 1 hour ago
NB
Senior Advisor Operational Risk Management
National Bank of Canada
Montreal, QC
- Full-time
…Transformation team at National Bank means acting as the lead specialist responsible for the practice of collecting, analyzing, and leveraging data related to operational events and losses.…
Added 1 hour ago
G
Director / Partner - Business Tax
Gravita
London, ON · Bristol-London, ON
- Full-time
Support the growth of the Business Tax service line through proactive business development activity with support of the tax team.
Added 1 hour ago
BT
Senior Accountant - Cross Border Tax
Baker Tilly Canada
Toronto, ON
- Full-time
Collaborate with and support team members in providing exceptional client service
Added 1 hour ago
C
Case Manager, Addictions Specialist
Cota
Toronto, ON
- Part-time
The Assertive Housing First Team (AHFT) utilizes an interdisciplinary team model and a Housing First approach to support individuals who are homeless and living with mental health…
Added 2 hours ago
EC
Human Resources Administrator – Closed Competition – Enoch Cree Nation Members Only
Enoch Cree Nation
Spruce Grove, AB
- Full-time
The Human Resources Administrator provides administrative and operational support to the Human Resources department and contributes to the effective delivery of people programs and services…
Added 2 hours ago
AL
Procedure Specialist – Electrophysiology (Victoria, British Columbia)
Abbott Laboratories
Vancouver, BC
- Full-time
The EP Procedure Specialist is primarily responsible for assisting customers with clinical support, in-servicing, and maintenance of Abbott products for Abbott Electrophysiology (EP)…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
- Internship
…Manager, 2 MOA’s and a Receptionist will help you settle in, and support your administrative…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Williams Lake, BC
- Full-time
Onsite access to lab, ultrasound, and specialist support
Added 3 hours ago
HM
Hospitalist
Health Match BC
Williams Lake, BC
- Full-time
…palliative care. Throughout the hospital, you will receive excellent support from the other CMH specialists and family physicians. Working 8 hours a day you will see an average of 12-16…
Added 3 hours ago
P
HR & Administration Specialist
Pergolux
Vancouver, BC
- Full-time
As our HR & Administration Specialist, you will own HR operations and office management for PERGOLUX across the United States and Canada, acting as the dedicated People Operations contact…
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Outstanding Location – Free on-site parking, nearby shopping and banking, and easy access to specialist support, labs, diagnostics, and hospital services.
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…and aesthetic treatments. Our focus on outstanding customer service and cutting-edge solutions sets us apart. Contact us today to learn more about joining our growing…
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…and aesthetic treatments. Our focus on outstanding customer service and cutting-edge solutions sets us apart. Contact us today to learn more about joining our growing…
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…and aesthetic treatments. Our focus on outstanding customer service and cutting-edge solutions sets us apart. Contact us today to learn more about joining our growing…
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
The local community hospital offers strong specialist support, with most specialties and subspecialties available, along with state-of-the-art diagnostic services and treatment facilities.…
Added 4 hours ago
HM
Neurology
Health Match BC
Penticton, BC
- Full-time
…local access to MRI, CT, EEG and EMG, along with additional specialist support within the hospital. The David E. Kampe Tower also includes a dedicated ambulatory care centre with outpatient…

Marsh

Client Relationship Management - Lead Specialist

Montreal, QC, H3B 2B5, Canada

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Job details

Experience: Minimum 3-5 years’ experience as senior account manager in commercial insurance
Posting language: English
Posted: Nov 4, 2026

Original job description

We are seeking a talented individual to join our Client Relationship Management team, part of our Affinity business at Marsh. This role will be based in Montreal Quebec. This is a hybrid role that requires at least three days a week in the office.

As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk, developing and maintaining strong client relationships is key to our mutual success

We will count on you to

Maintain and expand a large book of business containing complex and priority accounts within the Retail Affinity Practice .
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Maintain and preserve relationships and ensure overall service excellence standards are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
Maintain strong relationships with senior level professional counterparts in client organizations as well as individual insured within a sponsored program.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

What you need to have

Minimum 3-5 years’ experience as senior account manager in commercial insurance
Experience working with, and managing, large, complex, accounts
Bilingual French/English written and spoken
AMF (Quebec) licensed- or open to obtaining license

Strong analytical and technical skills
Service expertise, sales capabilities, with a focus on client retention retaining and converting clients

What makes you stand out

Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.

Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts.

Demonstrated ability to develop and maintain strong client/insurance partner relationships.

Possess good knowledge of client risk issues.

Ability to effectively manage and retain renewal business.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.com

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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More about this job

Responsibilities

Manage and grow a complex portfolio of priority retail affinity accounts by developing sales and marketing strategies, advising on coverage and risk, and delivering customized insurance solutions. Maintain strong client and insurance-partner relationships, resolve escalated service issues, support renewals, and represent the company at industry events.

Requirements

Requires 3–5 years of experience as a senior commercial insurance account manager, experience managing large and complex accounts, and written and spoken French-English bilingualism. Candidates must have or be willing to obtain a Quebec AMF license, along with strong analytical, technical, service, sales, and client-retention capabilities.

Skills

Commercial Insurance
Account Management
Sales Strategy
Marketing Strategy
Client Retention
Risk Assessment
Insurance Product Expertise
Analytical Skills
Technical Skills
Negotiation
Renewal Management
Relationship Building
Customer Service
Communication
French-English Bilingualism

Benefits

Professional Development Opportunities
Career Opportunities
Well-Being Benefits and Rewards

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Retail Affinity
Account Management
Complex Accounts
Sales Strategy
Marketing Strategy
Market Trends
Insurance Products
Risk Management
Coverage
Pricing
Customized Solutions
Proposal Development
Client Retention
Renewal Business
Service Excellence
Compliance
AMF License
Quebec
French
English
Industry Events
Professional Networking

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