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Added 26 mins ago
NC
Housing Support Worker
Neighbours Community Homes
Canada
- Full-time
Minimum 3 years’ experience in serving people living in poverty who have experienced homelessness and/or are precariously housed and have mental health and/or addiction issues.
Added 55 mins ago
UR
Représentant des Ventes Internes Senior
United Rentals
Quebec, QC
- Full-time
Baccalauréat ou expérience équivalente, un atout
Added 55 mins ago
KS
Field Sales Representative- (Full-Time/Part-Time) - Peterborough,
Kognitive Sales Solutions
Peterborough, ON
- Full-time
- Part-time
Proactively approach customers in-store and walk them through the features and value of our client's credit card products
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Lillooet, BC
- Full-time
TITLE: Family Physician - Successful applicants eligible for a 0.2 FTE medical lead
Added 2 hours ago
OT
Lead UX Developer (React)
Open Text Corporation
Waterloo, ON
- Other
…collaboration are key components of our corporate culture. As a Lead UX Developer on the Viewing and Transformation Development team, you will independently design, build, and constantly…
Added 2 hours ago
BI
Operations Officer
BLS International
Regina, SK
- Full-time
…and retail services. BLS International partners with over 46 client governments and operates across 100+ countries through 50,000+ centres, 9 global training hubs, and 8 global contact…
Added 2 hours ago
BI
Operations Officer
BLS International
Winnipeg, MB
- Full-time
…and retail services. BLS International partners with over 46 client governments and operates across 100+ countries through 50,000+ centres, 9 global training hubs, and 8 global contact…
Added 3 hours ago
W
Principal Structural Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
Proven experience acting as a technical authority, discipline lead, or senior reviewer on major projects.
Added 3 hours ago
A
Maison Host
Adecco
Toronto, ON
- Full-time
Deliver an Exceptional Luxury Client Experience
Added 3 hours ago
A
Business Lead (Senior Account Director / Group Account Director) Vancouver - Toronto - LA
Akcelo
Vancouver, BC
- Full-time
The Business Lead is a client-facing senior level role, responsible for growing new and existing pieces of business, developing and owning senior stakeholder relationships with our clients…
Added 3 hours ago
B
Electrical Building Engineer
BPA
Montreal, QC
- Full-time
This role is ideal for someone who has the experience and interest to share knowledge, grow and develop him/herself and the team, with advance technical expertise, and lead impactful…
Added 3 hours ago
H
Manager Medical Device Reprocessing Saskatoon City Hospital
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…to enable an innovative and positive working climate and a client‐centric culture. The Manager must work cross functionally within the portfolio and across the organization to support…
Added 3 hours ago
CG
Director of Strategic Partnerships
CDC Global Solutions
Toronto, ON
- $180,000 to $210,000 CAD / year
- Full-time
Lead all client communications: progress updates, technical readouts, steering discussions, and escalation management.
Added 3 hours ago
GT
Lead Data Engineer / Data Product Lead – Snowflake
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $60 to $80 CAD / hour
- Contract
This client is seeking an experienced Sr. Data Engineer / Data Product Lead to support the design and delivery of enterprise-scale data products within a complex life sciences environment.…
Added 3 hours ago
AW
Application Development Manager
Agilus Work Solutions
Mississauga, ON
- $140,000 to $155,000 CAD / year
- Full-time
We're seeking a Web Application Development Manager to lead a growing software development team responsible for client-facing web applications, APIs, integration services, and enterprise…
Added 3 hours ago
CC
RQ11817 - Telecommunications Project Manager/Leader
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Knowledge of operations management and security and emerging technologies to assess client needs, lead projects, and provide expertise
Added 3 hours ago
RH
Director of Family Services
Robert Half
Victoria, BC
- $130,000 to $170,000 CAD / year
- Full-time
…senior advisor with a strong tax foundation who wants to own the client relationship. The role sits at the center of the practice. You lead the client conversation and spot planning…
Added 3 hours ago
UO
Coordinator, Varsity Sports
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and…
Added 3 hours ago
C
Senior Account Manager - Financial Institutions
Corpay
Toronto, ON
- Full-time
Lead a team of account managers through coaching, development, and performance oversight
Added 4 hours ago
A
Business Lead (Senior Account Director / Group Account Director)
Akcelo
Vancouver, BC
- Temporary
The Business Lead is a client-facing senior level role, responsible for growing new and existing pieces of business, developing and owning senior stakeholder relationships with our clients…
Added 4 hours ago
C
Senior Consultant, Content & Editorial, Advice & Education
CIBC
Toronto, ON
- Full-time
…Banking’s Savings, Investing and Advice product team, you'll lead the development of strategic content that helps clients and advisors make informed financial decisions. You'll create…
Added 4 hours ago
TF
Lead Specialist Tech Sales
TWU-Center for Women Entrepreneurs
Mackenzie, BC
- Full-time
Significant experience in client-facing, pre-sales, business development, account management, consulting, or solution specialist roles.
Added 4 hours ago
Dietary Aide
Winnipeg Regional Health Authority
Brandon, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 4 hours ago
DR
Vice President, Sales
DMC Recruitment Group
Steinbach, MB
- Full-time
…continues to invest in its people, product offering, and customer…
Added 4 hours ago
DR
Vice President, Operations
DMC Recruitment Group
Steinbach, MB
- Full-time
…expected of them, where managers are mentored and empowered to lead, and customers consistently receive the experience E.G. Penner…

Marsh

Client Relationship Management - Lead Specialist

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: Minimum 3-5 years’ experience as senior account manager in commercial insurance
Posting language: English
Posted: Nov 4, 2026

Original job description

We are seeking a talented individual to join our Client Relationship Management team, part of our Affinity business at Marsh. This role will be based in Montreal Quebec. This is a hybrid role that requires at least three days a week in the office.

As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk, developing and maintaining strong client relationships is key to our mutual success

We will count on you to

Maintain and expand a large book of business containing complex and priority accounts within the Retail Affinity Practice .
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Maintain and preserve relationships and ensure overall service excellence standards are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
Maintain strong relationships with senior level professional counterparts in client organizations as well as individual insured within a sponsored program.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

What You Need To Have

Minimum 3-5 years’ experience as senior account manager in commercial insurance
Experience working with, and managing, large, complex, accounts
Bilingual French/English written and spoken
AMF (Quebec) licensed- or open to obtaining license
Strong analytical and technical skills
Service expertise, sales capabilities, with a focus on client retention retaining and converting clients

What Makes You Stand Out

Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.
Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts.
Demonstrated ability to develop and maintain strong client/insurance partner relationships.
Possess good knowledge of client risk issues.
Ability to effectively manage and retain renewal business.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.com

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

R_370948

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More about this job

Responsibilities

Manage and grow a complex portfolio of priority retail affinity accounts by developing sales and marketing strategies, advising on insurance products and risks, and delivering customized proposals. Maintain senior client and insured relationships, resolve escalated service issues, support renewals, and represent the company at industry events.

Requirements

Requires 3–5 years of experience as a senior commercial insurance account manager, experience managing large and complex accounts, and spoken and written fluency in French and English. Candidates need strong analytical, technical, service, and sales capabilities, and must hold or be willing to obtain a Quebec AMF license.

Skills

Commercial Insurance
Account Management
Sales Strategy
Marketing Strategy
Client Retention
Risk Assessment
Insurance Product Expertise
Coverage And Pricing Analysis
Proposal Development
Account Renewal Management
Customer Service
Relationship Building
Analytical Skills
French-English Bilingual Communication
AMF Licensing

Benefits

Professional Development Opportunities
Career Opportunities
Benefits And Rewards

Visa sponsorship

Not detected in the job text

Keywords

Retail Affinity
Commercial Insurance
Senior Account Management
Complex Accounts
Sales Strategy
Marketing Strategy
Market Trends
Insurance Products
Risk Assessment
Coverage
Pricing
Proposal Development
Client Retention
Renewal Business
Account Servicing
Service Excellence
Escalation Management
AMF License
Quebec
French-English Bilingual
Industry Events
Client Risk Issues

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