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Added 1 min ago
SJ
Registered Practical Nurse - 4BD
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
The General Internal Medicine Program is comprised of multiple highly-rated Clinical Teaching Units (CTUs) focusing on acute medical care and geriatric assessment. The Program provides…
Added 1 min ago
SJ
Registered Practical Nurse - 4MG
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Full-time
The General Internal Medicine Program is comprised of multiple highly-rated Clinical Teaching Units (CTUs) focusing on acute medical care and geriatric assessment. The Program provides…
Added 1 min ago
UO
Specialist, Academic Program Management
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Supports the educational dossier for Basic Sciences. Advises, guides and supports Program Directors and faculty members. Work in collaboration with Chairs, Program Directors, Course…
Added 30 mins ago
F
IT Field Specialist
FlatironDragados
Fredericton, NB
- Full-time
Are you a problem solver passionate about providing top-tier solutions ? As an IT Field Specialist, you will provide second-level IT support to users based at a project site. Collaborate…
Added 30 mins ago
U
Treatment Plant Assistant Operator or Operator
Unitywater
Sunshine Coast, BC
- Contract
…private health insurance, salary packaging, employee assistance program, and access to retailer discounts and…
Added 30 mins ago
Service Specialist
The Canada Life Assurance Company
Vancouver, BC
…Primer online study course under the Certified Employee Benefits Specialist…
Added 45 mins ago
NF
Commercial Insurance Specialist (Trainee)
Northbridge Financial
Calgary, AB
- Full-time
- Other
In other words, the Commercial Insurance Specialist Trainee program is a great way to move into the Commercial Insurance industry and to grow your career!
Added 1 hour ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Dauphin, MB
- Part-time
Promotes sales through encouraging customers to participate in the PC Optimum program
Added 1 hour ago
CL
Service Specialist
Canada Life
Vancouver, BC
- Full-time
…Primer online study course under the Certified Employee Benefits Specialist…
Added 1 hour ago
C
Specialist Product Management
CPKC
Calgary, AB
- Full-time
The role of Specialist Product Management is responsible for evaluating new business opportunities that support profitable and sustainable growth for CPKC. This role acts as a strategic…
Added 2 hours ago
AH
Clinical Nurse Specialist
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
The Palliative Care Consult Service, Clinical Nurse Specialist (CNS) - Acute Care provides an advanced level of nursing practice that maximizes the application of in-depth nursing theory,…
Added 2 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 2 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 2 hours ago
Specialist, Demand Planning
CONA Services
Toronto, ON
The Demand Planning Specialist will report into the Manager, Demand Planning and is accountable for the management of the demand planning process for their assigned business area as part of…
Added 2 hours ago
Specialist, Demand Planning
CONA Services
Toronto, ON
The Demand Planning Specialist will report into the Manager, Demand Planning and is accountable for the management of the demand planning process for their assigned business area as part of…
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Bonnyville, AB
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 2 hours ago
OW
Oliver Wyman- Private Capital/Industrials- Senior Consultant/Associate
Oliver Wyman Group
Toronto, ON
- Other
…post-transaction value realization. At Oliver Wyman, we take a multi-specialist approach to our engagements, bringing teams comprising both deep industry and functional expertise, supported…
Added 2 hours ago
M
Client Relationship Management - Lead Specialist
Marsh
Montreal, QC
- Other
As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients…
Added 3 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Nanaimo, BC
- Part-time
Promotes sales through encouraging customers to participate in the PC Optimum program
Added 3 hours ago
SI
Senior Customer Growth Marketing Specialist, Staples Promotional Products
Staples Inc.
Vaughan, ON
- Full-time
The Senior Customer Growth Marketing Specialist (B2B) applies communications expertise, marketing strategy, and customer insights to develop impactful marketing programs that drive…
Added 3 hours ago
RB
Client Advisor
Royal Bank of Canada
Bonnyville, AB
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 3 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Langley (District), BC
- Part-time
Promotes sales through encouraging customers to participate in the PC Optimum program
Added 4 hours ago
Marketing Specialist, Events/Spécialiste du marketing, événements
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
Employee Wellness Program and other corporate discounts
Added 4 hours ago
Marketing Specialist, Events
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
Employee Wellness Program and other corporate discounts
Added 4 hours ago
F
Project Controls Specialist III
Fluor
Vancouver, BC
- Full-time
As Cost Specialist develop and analyze the Project Margin Analysis Report (PMAR)

Marsh

Client Relationship Management - Lead Specialist

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: Minimum 3-5 years’ experience as senior account manager in commercial insurance
Posting language: English
Posted: Nov 4, 2026

Original job description

We are seeking a talented individual to join our Client Relationship Management team, part of our Affinity business at Marsh. This role will be based in Montreal Quebec. This is a hybrid role that requires at least three days a week in the office.

As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk, developing and maintaining strong client relationships is key to our mutual success

We will count on you to

Maintain and expand a large book of business containing complex and priority accounts within the Retail Affinity Practice .
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Maintain and preserve relationships and ensure overall service excellence standards are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
Maintain strong relationships with senior level professional counterparts in client organizations as well as individual insured within a sponsored program.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

What You Need To Have

Minimum 3-5 years’ experience as senior account manager in commercial insurance
Experience working with, and managing, large, complex, accounts
Bilingual French/English written and spoken
AMF (Quebec) licensed- or open to obtaining license
Strong analytical and technical skills
Service expertise, sales capabilities, with a focus on client retention retaining and converting clients

What Makes You Stand Out

Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.
Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts.
Demonstrated ability to develop and maintain strong client/insurance partner relationships.
Possess good knowledge of client risk issues.
Ability to effectively manage and retain renewal business.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.com

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

R_370948

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More about this job

Responsibilities

Manage and grow a complex portfolio of priority retail affinity accounts by developing sales and marketing strategies, advising on insurance products and risks, and delivering customized proposals. Maintain senior client and insured relationships, resolve escalated service issues, support renewals, and represent the company at industry events.

Requirements

Requires 3–5 years of experience as a senior commercial insurance account manager, experience managing large and complex accounts, and spoken and written fluency in French and English. Candidates need strong analytical, technical, service, and sales capabilities, and must hold or be willing to obtain a Quebec AMF license.

Skills

Commercial Insurance
Account Management
Sales Strategy
Marketing Strategy
Client Retention
Risk Assessment
Insurance Product Expertise
Coverage And Pricing Analysis
Proposal Development
Account Renewal Management
Customer Service
Relationship Building
Analytical Skills
French-English Bilingual Communication
AMF Licensing

Benefits

Professional Development Opportunities
Career Opportunities
Benefits And Rewards

Visa sponsorship

Not detected in the job text

Keywords

Retail Affinity
Commercial Insurance
Senior Account Management
Complex Accounts
Sales Strategy
Marketing Strategy
Market Trends
Insurance Products
Risk Assessment
Coverage
Pricing
Proposal Development
Client Retention
Renewal Business
Account Servicing
Service Excellence
Escalation Management
AMF License
Quebec
French-English Bilingual
Industry Events
Client Risk Issues

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