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Added 22 mins ago
CU
Youth Programs Lead
Calgary Ultimate Association
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
…safe, inclusive, and deliver high-quality sport experiences. Working with internal committees and partners, this role supports athlete development pathways, community engagement, and the…
Added 1 hour ago
WH
Lead, WELLTrust Consent & Patient Experience Program
WELL Health Technologies Corp. (TSX: WELL)
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
…the WELL ecosystem. We’re looking for a senior, high-agency leader to be the single accountable owner of…
Added 1 hour ago
A
Dealership Retail Experience Strategist [AQ-25678]
Aquent
Canada
- Contract
…directly shape how customers interact with a globally recognized leader in the automotive industry, driving innovation and elevating every touchpoint of their journey. Partnering with…
Added 1 hour ago
N
FIELD SERVICE TECHNICIAN (ELECTRICAL)
NPAworldwide
AB · Edmonton, AB
- Full-time
Based in Fort McMurray, you will support major industrial customers, working with critical electrical equipment, uninterruptible power supplies (UPS), and battery technologies. You will…
Added 1 hour ago
N
FIELD SERVICE TECHNICIAN (ELECTRICAL)
NPAworldwide
Fort McMurray, AB
- Full-time
Based in Fort McMurray, you will support major industrial customers, working with critical electrical equipment, uninterruptible power supplies (UPS), and battery technologies. You will…
Added 1 hour ago
A
Interaction/Visual Designer - Advanced [AQ-25680]
Aquent
Montreal, QC
- $50 to $53 CAD / hour
- Contract
Experience working within a large organization and within an agile environment.
Added 1 hour ago
A
Design Engineer, North America AMZL Design Engineering
Amazon
St. Thomas, ON
- Full-time
Work in an environment where the noise level varies and can be loud
Added 2 hours ago
C
Machining Co-op student
Coperion
Richmond, BC
- Full-time
…Hillenbrand, in Richmond, British Columbia. You’ll learn by working with experienced team members, using machining and inspection tools, and seeing how quality parts are made from drawing…
Added 2 hours ago
S
Structural Engineer (P.eng) – Bridges
SYSTRA
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 2 hours ago
EM
Tradeshow Assistant
Evertz Microsystems Limited
Burlington, ON
- Full-time
…supporting booth setup and teardown both in the office and on-site. Working closely with Demo, Product Management, and Engineering teams, the Tradeshow Assistant ensures equipment is…
Added 2 hours ago
J
Quality Assurance Analyst (COPY)
JobsMedia.io
Laval, QC
- Full-time
…employees by creating a healthy, responsible and safe work environment. Novo has also been certified “Healthy Company – Elite” since 2018. We are also committed to allowing our employees to…
Added 2 hours ago
J&
Ambassador (McArthur Glen Outlets)
JACK & JONES
Richmond, BC
- Part-time
Enjoy a flexible schedule and a pleasant working environment – you'll have fun and make friends!
Added 2 hours ago
LH
Registered Massage Therapist
Lifemark Health Group
Leduc, AB
- Full-time
Ability to thrive in a collaborative, team-oriented environment.
Added 2 hours ago
LH
Registered Massage Therapist
Lifemark Health Group
AB · Edmonton, AB
- Full-time
Ability to thrive in a collaborative, team-oriented environment.
Added 2 hours ago
LH
Massage Therapist
Lifemark Health Group
AB · Edmonton, AB
- Full-time
Ability to thrive in a collaborative, team-oriented environment.
Added 2 hours ago
LH
Massage Therapist
Lifemark Health Group
Sherwood Park, AB
- Full-time
…wheelchair-accessible clinic offers ample free parking and a supportive environment where clinicians work together to help patients achieve their…
Added 3 hours ago
LH
Physiotherapist
Lifemark Health Group
Lasalle, ON
- $76,783 to $127,972 CAD / year
- Full-time
Ability to thrive in a collaborative, team-oriented environment.
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 3 hours ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
…the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 3 hours ago
J
Quality Assurance Analyst (COPY) (COPY)
JobsMedia.io
Longueuil, QC
- Full-time
…employees by creating a healthy, responsible and safe work environment. Novo has also been certified “Healthy Company – Elite” since 2018. We are also committed to allowing our employees to…
Added 3 hours ago
J
Quality Assurance Analyst
JobsMedia.io
Quebec, QC
- Full-time
…employees by creating a healthy, responsible and safe work environment. Novo has also been certified “Healthy Company – Elite” since 2018. We are also committed to allowing our employees to…
Added 3 hours ago
RM
Labour Relations Assistant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
Experience in the roles of daily staffing and schedule posting in an unionized environment (working knowledge of scheduling language related to the ONA, OPSEU, and CUPE collective…
Added 3 hours ago
LH
KIN-Kinesiologist
Lifemark Health Group
Cranbrook, BC
- $23 to $27 CAD / hour
- Full-time
As one of the largest networks of KINs in the nation, you will work within a supportive, interdisciplinary environment, delivering high-quality, client-centred care. We're seeking a…
Added 3 hours ago
Supplier Quality Engineer
Westerkirk
Calgary, AB
Minimum 5 years’ experience working with Supplier Management
Added 3 hours ago
IT
HR and Payroll Administrator (Contract)
InTandem Talent
Calgary, AB · AB · Edmonton
- Full-time
With over 120 years of experience in North America, Soletanche Bachy Canada (“SB Canada”) is an established leader in the deep foundations industry. Through our affiliation with the…

Marsh

Client Relationship Management - Lead Specialist

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: Minimum 3-5 years’ experience as senior account manager in commercial insurance
Posting language: English
Posted: Nov 4, 2026

Original job description

We are seeking a talented individual to join our Client Relationship Management team, part of our Affinity business at Marsh. This role will be based in Montreal Quebec. This is a hybrid role that requires at least three days a week in the office.

As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk, developing and maintaining strong client relationships is key to our mutual success

We will count on you to

Maintain and expand a large book of business containing complex and priority accounts within the Retail Affinity Practice .
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Maintain and preserve relationships and ensure overall service excellence standards are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
Maintain strong relationships with senior level professional counterparts in client organizations as well as individual insured within a sponsored program.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

What You Need To Have

Minimum 3-5 years’ experience as senior account manager in commercial insurance
Experience working with, and managing, large, complex, accounts
Bilingual French/English written and spoken
AMF (Quebec) licensed- or open to obtaining license
Strong analytical and technical skills
Service expertise, sales capabilities, with a focus on client retention retaining and converting clients

What Makes You Stand Out

Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.
Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts.
Demonstrated ability to develop and maintain strong client/insurance partner relationships.
Possess good knowledge of client risk issues.
Ability to effectively manage and retain renewal business.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.com

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

R_370948

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More about this job

Responsibilities

Manage and grow a complex portfolio of priority retail affinity accounts by developing sales and marketing strategies, advising on insurance products and risks, and delivering customized proposals. Maintain senior client and insured relationships, resolve escalated service issues, support renewals, and represent the company at industry events.

Requirements

Requires 3–5 years of experience as a senior commercial insurance account manager, experience managing large and complex accounts, and spoken and written fluency in French and English. Candidates need strong analytical, technical, service, and sales capabilities, and must hold or be willing to obtain a Quebec AMF license.

Skills

Commercial Insurance
Account Management
Sales Strategy
Marketing Strategy
Client Retention
Risk Assessment
Insurance Product Expertise
Coverage And Pricing Analysis
Proposal Development
Account Renewal Management
Customer Service
Relationship Building
Analytical Skills
French-English Bilingual Communication
AMF Licensing

Benefits

Professional Development Opportunities
Career Opportunities
Benefits And Rewards

Visa sponsorship

Not detected in the job text

Keywords

Retail Affinity
Commercial Insurance
Senior Account Management
Complex Accounts
Sales Strategy
Marketing Strategy
Market Trends
Insurance Products
Risk Assessment
Coverage
Pricing
Proposal Development
Client Retention
Renewal Business
Account Servicing
Service Excellence
Escalation Management
AMF License
Quebec
French-English Bilingual
Industry Events
Client Risk Issues

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