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Marsh

Senior Associate, Change Management Consulting

Vancouver, BC, Canada

The applicable base salary range for this role is $81,000 to $135,000. · Full-time

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Job details

Pay: The applicable base salary range for this role is $81,000 to $135,000.
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 5 to 10 years of relevant work experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Mercer’s Career Consulting Team is seeking a Senior Associate, Change Management Consulting.

This hybrid role can be based in Toronto, Vancouver, Calgary, Ottawa or Montreal

As a Senior Associate, Change Management Consulting, you will have the opportunity to help organizations transform the way they work and how their people experience work. At Mercer, people and data are at the core of our thinking and action, and we guide our clients to define and navigate the journey of constant change they need to remain competitive in today’s market.

Join an experienced team of 25,000 colleagues globally, with 1,000+ focused on transformation around the world!

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.

We will count on you to:

Manage project delivery for change management workstreams for large-scale transformation and M&A engagements: Develop and maintain plans, timelines, budgets, resourcing and trackers to keep milestones and deliverables on schedule
Maintain issue, risk, and decision logs; escalate blockers and drive timely resolution across change, communication and integration activities
Coordinate logistics and facilitation for workshops, governance, and working sessions (agendas, materials, minutes, action follow-up) to align clients and teams
Support change execution by coordinating impact assessments, stakeholder maps, communications and training schedules, and tracking adoption metrics and feedback
Prepare, review, and maintain client-facing materials (status reports, heat maps, integration checklists, slide decks, comms) and manage review and compliance cycles
Coordinate cross-functional SMEs (HR, legal, comp/benefits, IT) and delegate to analysts/associates to deliver integrated, timely outputs
Contribute to proposals and bids by drafting SOWs, project plans, resourcing/pricing inputs and pitch materials
Serve as primary or secondary client contact on engagements: Manage expectations, respond to requests, and ensure delivery within scope and budget

What you need to have:

5 to 10 years of relevant work experience
Experience in project management, meeting facilitation and presentation design – using data to tell a story
Strong analytical skills, both quantitative and qualitative
Flexibility, adaptability and the ability to work under tight deadlines or changing client needs
Excellent interpersonal, verbal, and written communication skills
Intellectual curiosity, seeking opportunities to develop new skills
Superior organizational skills and strong attention to detail

What makes you stand out?

You have a passion for change and solving complex problems
Fluency in English (French is a nice-to-have)
Completing a bachelor’s degree majoring in HR, psychology, commerce, business or journalism
Consulting, business and/or HR experience preferred

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $81,000 to $135,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.

R_346208

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More about this job

Responsibilities

Manage change management workstreams for large-scale transformation and M&A engagements, including project plans, budgets, risks, workshops, communications, training, and adoption tracking. Coordinate cross-functional teams, prepare client-facing materials, contribute to proposals, and serve as a client contact to ensure delivery within scope and budget.

Requirements

Requires 5 to 10 years of relevant experience, strong project management, facilitation, presentation design, analytical, communication, and organizational skills, and the ability to adapt to tight deadlines and changing client needs. A bachelor’s degree in HR, psychology, commerce, business, or journalism and consulting, business, or HR experience are preferred; English fluency is expected, with French considered an asset.

Skills

Change Management
Project Management
Meeting Facilitation
Presentation Design
Quantitative Analysis
Qualitative Analysis
Client Communication
Stakeholder Management
Workshop Coordination
Risk Management
Budget Management
Organizational Skills
Attention to Detail
Communication Planning
Training Coordination
Adoption Metrics Tracking

Benefits

Health and Welfare Benefits
Tuition Assistance
Retirement Programs
Employee Assistance Programs
Performance-Based Incentives

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Organizational Transformation
Mergers and Acquisitions
Project Delivery
Project Plans
Timelines
Budgets
Resource Planning
Issue Logs
Risk Logs
Decision Logs
Workshop Facilitation
Governance
Impact Assessments
Stakeholder Maps
Communications
Training Schedules
Adoption Metrics
Client-Facing Materials
Cross-Functional Coordination
Human Resources
Legal
Compensation and Benefits
Information Technology
Proposals
Statements of Work
Consulting
Integration
Business Transformation

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