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Added 13 mins ago
CH
Sanctuary Program Manager /
Covenant House Vancouver - Vancouver, BC
Vancouver, BC · Covenant House Vancouver - Seymour
- Full-time
…stakeholders, effectively building constructive, friendly, professional relationships and networks of key contacts with people and colleagues, maintaining partnerships that can provide…
Added 13 mins ago
A
Senior Analyst, Balance Sheet Strategy (12 Month Term)
ATB
Calgary, AB · Edmonton, AB
- Full-time
Modelling Support: Support the team in the execution, review, and ongoing maintenance of behavioural models for loans and deposits using advanced SQL and Python scripts. Perform regular…
Added 28 mins ago
HM
Internal Medicine
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Abbotsford, BC
- Part-time
…our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians…
Added 58 mins ago
KJ
Executive Assistant
Kenny Johnson University
Montreal, QC · Greater Montreal Metropolitan Area
- $25 to $30 CAD / hour
- Part-time
Minimum 2 years of experience in executive assistance, administrative coordination, or operations support.
Added 1 hour ago
CI
Process Engineer
CF Industries
Medicine Hat, AB
- Full-time
…Production Department and/or providing the day-to-day technical support to various departments and administrative oversight to front end engineering design for…
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- Internship
Answer/direct phone lines incoming to nursing station.
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- Full-time
…long du cycle de vie complet du produit (de la conception au support en…
Added 1 hour ago
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…procedures. Licensed Practical Nurses recognize and fulfill their Professional responsibilities by practicing within the scope of practice of the Licensed Practical Nurses Act, the approved…
Added 1 hour ago
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Winnipeg Regional Health Authority
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…procedures. Licensed Practical Nurses recognize and fulfill their Professional responsibilities by practicing within the scope of practice of the Licensed Practical Nurses Act, the approved…
Added 1 hour ago
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Winnipeg Regional Health Authority
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…procedures. Licensed Practical Nurses recognize and fulfill their Professional responsibilities by practicing within the scope of practice of the Licensed Practical Nurses Act, the approved…
Added 1 hour ago
D
Senior Forward Deployed Engineer
Didero
Toronto, ON
- Full-time
…on-site work with customers, approximately 1-2 per month, to support discovery sessions, technical workshops, and deployment…
Added 1 hour ago
RV
Senior Hardware Engineer-Platforms
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Ottawa, ON · Nepean, ON
- Full-time
Join the Hyperconverged Solutions R&D team developing the FPGA, SoC, embedded-control, and high-speed hardware platforms that power professional live video production.
Added 1 hour ago
SC
Controller
Sureway Construction Group Ltd.
Lake Country, BC
- Full-time
…barrel storage, bottling, packaging, wholesale distribution, direct-to-consumer sales, tasting rooms, hospitality, and winery retail…
Added 1 hour ago
KH
Office Administrator
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Langley (District), BC · Langley, BC
- Full-time
Answer incoming phone calls and direct enquiries appropriately.
Added 2 hours ago
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Manager, Community Services
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Use participant feedback and community needs to improve services, respond to gaps, and support consistent, safe, and inclusive delivery.
Added 2 hours ago
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Executive Assistant
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Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
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- Full-time
Attends appropriate planning, organization and other event and facility meetings in support of facility operations.
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Clinical Research Coordinator
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Montreal, QC
- Full-time
…prisons in Montreal, Quebec. The incumbent will act as the direct link between the principal investigator, the research team, and the external stakeholders, including study recruitment…
Added 3 hours ago
J
e-Emphasys ERP Techno-Functional Expert
Jobgether
Canada
- $105,000 to $125,000 CAD / year
- Contract
…process analysis to testing, deployment, and ongoing production support. The role combines deep functional expertise with technical knowledge of integrations, reporting, data migration, and…
Added 3 hours ago
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Supervisor, Talent Acquisition Operations – Campus Programs & Interviews
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- Full-time
…responsible for overseeing the day-to-day execution of TA programs support and interview scheduling support. This role provides direct leadership, coaching, prioritization, workload…
Added 3 hours ago
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Assistant Store Manager
RONA
Surrey, BC
- $65,000 to $78,000 CAD / year
- Full-time
Interview, select, develop and provide direct leadership over a team that supports product categories in assigned area
Added 3 hours ago
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Assistant Store Manager
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Brossard, QC
- Full-time
Interview, select, develop and provide direct leadership over a team that supports product categories in assigned area
Added 3 hours ago
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UI Developer
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Montreal, QC
- $77,500 to $166,200 CAD / year
- Full-time
…analysis, and implementing stability fixes are all expected. You'll support and enhance CI/CD pipelines and deployment workflows. Cross-functional collaboration to refine requirements and…
Added 3 hours ago
TS
Prep Cook
The Salvation Army in Canada
AB · Edmonton, AB
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 4 hours ago
J
e-Emphasys ERP Techno-Functional Expert
Jobgether
Canada
- $105,000 to $125,000 CAD / year
- Full-time
…process analysis to testing, deployment, and ongoing production support. The role combines deep functional expertise with technical knowledge of integrations, reporting, data migration, and…

Marsh Agency

Client Relationship Management - Lead Specialist

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Experience: Minimum 3-5 years’ experience as senior account manager in commercial insurance
Posting language: English
Posted: Nov 5, 2026

Original job description

We are seeking a talented individual to join our Client Relationship Management team, part of our Affinitybusiness atMarsh. This role will be based in Montreal Quebec. This is a hybrid role that requires at least three days a week in the office.

As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk, developing and maintaining strong client relationships is key to our mutual success

We will count on you to

Maintain and expand a large book of business containing complex and priority accounts within the Retail Affinity Practice .
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Maintain and preserve relationships and ensure overall service excellence standards are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
Maintain strong relationships with senior level professional counterparts in client organizations as well as individual insured within a sponsored program.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

What You Need To Have

Minimum 3-5 years’ experience as senior account manager in commercial insurance
Experience working with, and managing, large, complex, accounts
Bilingual French/English written and spoken
AMF (Quebec) licensed- or open to obtaining license
Strong analytical and technical skills
Service expertise, sales capabilities, with a focus on client retention retaining and converting clients

What Makes You Stand Out

Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.
Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts.
Demonstrated ability to develop and maintain strong client/insurance partner relationships.
Possess good knowledge of client risk issues.
Ability to effectively manage and retain renewal business.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.com

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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More about this job

Responsibilities

Manage and grow a complex portfolio of priority retail affinity accounts by developing sales and marketing strategies, advising on insurance needs, and recommending tailored coverage and pricing. Maintain strong client and insurance partner relationships, resolve escalated service issues, support renewals, and represent the company at industry events.

Requirements

Candidates need 3–5 years of senior commercial insurance account management experience, including experience managing large, complex accounts, and must be bilingual in written and spoken French and English. They should have strong analytical and technical skills, client service and sales capabilities, and an AMF Quebec license or willingness to obtain one.

Skills

Commercial Insurance
Account Management
Sales Strategy
Marketing Strategy
Client Retention
Risk Assessment
Insurance Product Expertise
Coverage And Pricing Analysis
Renewal Management
Client Service
Relationship Building
Analytical Skills
Communication
French-English Bilingualism
AMF Licensing

Benefits

Professional Development Opportunities
Career Opportunities
Well-Being Benefits And Rewards

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Retail Affinity
Senior Account Management
Complex Accounts
Sales Strategy
Marketing Strategy
Account Growth
Client Retention
Renewal Business
Risk Assessment
Insurance Coverage
Insurance Pricing
Product Expertise
Customized Solutions
Proposal Development
Service Excellence
AMF Quebec License
French-English Bilingualism
Industry Events
Compliance Standards
Insurance Partners

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