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Added 1 hour ago
E
Brand, Marketing and Communications (BMC) - Specialist - Service Lines (3 months contract)
EY
Toronto, ON
- Contract
Translate business and stakeholder goals into effective marketing activities that connect brand to demand
Added 2 hours ago
H
Senior Talent Partner
Haystack
Canada
- $120,000 to $155,000 CAD / year
- Full-time
We're hiring for a Senior Talent Partner to drive full-cycle recruiting and own high-impact searches end-to-end across both technical and business functions. This role involves partnering…
Added 2 hours ago
BG
Director of Marketing & Digital Commerce
Barbecues Galore
Burlington, ON
- Full-time
Barbecues Galore is a specialty retailer with eight store locations and a growing e-commerce business. We help customers explore barbecues, outdoor kitchens, patio furniture, fireplaces,…
Added 2 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 2 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 2 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 4 hours ago
H
VP of Marketing
Haystack
Canada
- Full-time
An enterprise technology company is seeking a Global VP Marketing to lead its worldwide marketing strategy and organization during its next phase of growth. This leadership role involves…
Added 4 hours ago
H
Senior People Partner
Haystack
Canada
- Full-time
This employer is a high-growth technology company seeking a strategic partner to support internal teams in building engaged, high-performing work environments. The role focuses on bridging…
Added 4 hours ago
A
Senior Interaction Designer [AQ-25818]
Aquent
Toronto, ON
- Contract
…that genuinely improve lives. In this pivotal role, you will partner with Aquent to join a global digital leader at the forefront of innovation, where your design vision and expertise will…
Added 4 hours ago
A
Digital Product Designer [AQ-25819]
Aquent
Toronto, ON
- Contract
Act as a strategic partner to product owners and business analysts, translating complex business requirements into elegant, user-centric experiences.
Added 6 hours ago
TC
VP of Delivery
Two Circles
Vancouver, BC
- Full-time
You will be a key delivery partner to our EVP, Technology - North America. This is a hands-on leadership role, not a governance or process role sitting apart from the work. You will take…
Added 6 hours ago
L
Assistant Manager, Operations | Tanger Outlet
lululemon
Ottawa, ON
- Internship
Review, monitor, and partner with Store Manager to manage the budget and other business data and metrics (e.g., P&L statement, expenses) and inform planning processes (e.g., quarterly…
Added 6 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 6 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 7 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Process, Reporting and Technology solutions: Act as a key Supply Chain business partner for process, reporting and technology-enabled improvements. Translate operational challenges and…
Added 8 hours ago
FT
Machine Learning Engineer
FDE Times
Toronto, ON · Greater Toronto Area, Canada
- Full-time
You’ll work on high-impact systems that operate at internet scale and directly influence user experience, advertiser value, and business outcomes.
Added 8 hours ago
FT
Senior Machine Learning Engineer
FDE Times
Toronto, ON · Greater Toronto Area, Canada
- Full-time
You’ll work on high-impact systems that operate at internet scale and directly influence user experience, advertiser value, and business outcomes.
Added 11 hours ago
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Senior Product Manager
I8IS - Infiniti Software Solutions
Toronto, ON
- Full-time
· Experience defining product vision, strategy, roadmaps, outcomes, and success measures.
Added 11 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 11 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 11 hours ago
LP
Partner
Longevity Partners Incorporated
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description The Partner is a full-time leadership role responsible for developing and managing client relationships, overseeing key engagements, and driving the firm’s growth. This…
Added 12 hours ago
Marketing Specialist
Cosmetic Physician Partners
Montreal, QC
Demonstrated experience leading end-to-end marketing cycles from strategy through reporting, ideally across multiple business units or locations
Added 12 hours ago
Director, Total Rewards
Transportation Equipment Network - Canada
Mississauga, ON
Partner closely with HR, Finance, Legal, Talent Acquisition, and business leaders to support organizational growth and workforce planning.
Added 14 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 14 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…

Marsh Agency

Client Relationship Management - Lead Specialist

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Experience: Minimum 3-5 years’ experience as senior account manager in commercial insurance
Posting language: English
Posted: Nov 5, 2026

Original job description

We are seeking a talented individual to join our Client Relationship Management team, part of our Affinitybusiness atMarsh. This role will be based in Montreal Quebec. This is a hybrid role that requires at least three days a week in the office.

As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk, developing and maintaining strong client relationships is key to our mutual success

We will count on you to

Maintain and expand a large book of business containing complex and priority accounts within the Retail Affinity Practice .
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Maintain and preserve relationships and ensure overall service excellence standards are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
Maintain strong relationships with senior level professional counterparts in client organizations as well as individual insured within a sponsored program.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

What You Need To Have

Minimum 3-5 years’ experience as senior account manager in commercial insurance
Experience working with, and managing, large, complex, accounts
Bilingual French/English written and spoken
AMF (Quebec) licensed- or open to obtaining license
Strong analytical and technical skills
Service expertise, sales capabilities, with a focus on client retention retaining and converting clients

What Makes You Stand Out

Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.
Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts.
Demonstrated ability to develop and maintain strong client/insurance partner relationships.
Possess good knowledge of client risk issues.
Ability to effectively manage and retain renewal business.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.com

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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More about this job

Responsibilities

Manage and grow a complex portfolio of priority retail affinity accounts by developing sales and marketing strategies, advising on insurance needs, and recommending tailored coverage and pricing. Maintain strong client and insurance partner relationships, resolve escalated service issues, support renewals, and represent the company at industry events.

Requirements

Candidates need 3–5 years of senior commercial insurance account management experience, including experience managing large, complex accounts, and must be bilingual in written and spoken French and English. They should have strong analytical and technical skills, client service and sales capabilities, and an AMF Quebec license or willingness to obtain one.

Skills

Commercial Insurance
Account Management
Sales Strategy
Marketing Strategy
Client Retention
Risk Assessment
Insurance Product Expertise
Coverage And Pricing Analysis
Renewal Management
Client Service
Relationship Building
Analytical Skills
Communication
French-English Bilingualism
AMF Licensing

Benefits

Professional Development Opportunities
Career Opportunities
Well-Being Benefits And Rewards

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Retail Affinity
Senior Account Management
Complex Accounts
Sales Strategy
Marketing Strategy
Account Growth
Client Retention
Renewal Business
Risk Assessment
Insurance Coverage
Insurance Pricing
Product Expertise
Customized Solutions
Proposal Development
Service Excellence
AMF Quebec License
French-English Bilingualism
Industry Events
Compliance Standards
Insurance Partners

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