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Added 20 mins ago
UO
IT Technician
University of Niagara Falls Canada
Niagara Falls, ON
- $55,000 to $62,000 CAD / year
- Full-time
The IT Technician (Tier 1) provides frontline technical support to faculty, staff, and students across the University of Niagara Falls Canada. The position is responsible for supporting…
Added 20 mins ago
MA
Actuarial Analyst – 2026 & 2027 New Grads - Montreal
Marsh Agency
Montreal, QC
- Full-time
Play an important role in investment manager searches, asset allocation studies, and other ad-hoc investment-related projects
Added 20 mins ago
MA
Client Relationship Management - Lead Specialist
Marsh Agency
Montreal, QC
- Full-time
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Added 1 hour ago
Electromechanical Operations Manager
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Montreal, QC
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Added 1 hour ago
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Provincial Health Services Authority
Surrey, BC
- Part-time
…care requirements. Problem-solves equipment malfunctions with technical staff. Handles, stores, and disposes of workplace hazardous materials and sharps in accordance with established…
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- Full-time
The Diagnostic Imaging Technologist is responsible for technical and clinical work involving the provision of radiography procedures.
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Direct Care Nurse
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Surrey, BC
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Added 1 hour ago
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Direct Care Nurse
Provincial Health Services Authority
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- Part-time
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Added 1 hour ago
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Program Manager, Indigenous Health
Provincial Health Services Authority
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Reporting to a Director, Indigenous Health, the Program Manager is responsible for the management and oversight of strategic programs and related projects under Indigenous Health’s (IH)…
Added 1 hour ago
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- Full-time
The Senior Manager Key Accounts will assume responsibility for the sales of services and system solutions in the Aerospace industry, with a primary focus on a major aircraft engine OEM…
Added 1 hour ago
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- Full-time
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Added 1 hour ago
PH
Direct Care Nurse
Provincial Health Services Authority
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- Full-time
…care requirements. Problem-solves equipment malfunctions with technical staff. Handles, stores, and disposes of workplace hazardous materials and sharps in accordance with established…
Added 1 hour ago
PH
Direct Care Nurse
Provincial Health Services Authority
Surrey, BC
- Full-time
…care requirements. Problem-solves equipment malfunctions with technical staff. Handles, stores, and disposes of workplace hazardous materials and sharps in accordance with established…
Added 1 hour ago
PH
Direct Care Nurse
Provincial Health Services Authority
Surrey, BC
- Full-time
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…receive direction from the pharmacist on duty and the Pharmacy Manager, working towards the achievement of goals and objectives while adhering to both Company operating standards and…
Added 3 hours ago
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- Full-time
Reporting to the Manager of Professional Standards and Training, this role plays a key part in supporting the professional development of our assurance team and upholding our commitment to…
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Pharmacy Assistant - Part Time
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Added 4 hours ago
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JUNIOR ASSISTANT MANAGER
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Recognition program for years of service; Innovation program to encourage idea sharing;
Added 4 hours ago
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Maintenance Shop Supervisor
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All new maintenance supervisors at Penske are enrolled in a training program to provide you with critical job skills, including vehicle componentry and maintenance technology. The training…
Added 4 hours ago
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Pharmacy assistant
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Calgary, AB
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The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 5 hours ago
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(CAN) Pharmacy Assistant
Walmart
Fort McMurray, AB
- Full-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 7 hours ago
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Pharmacy assistant
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Calgary, AB
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…

Marsh Agency

Client Relationship Management - Lead Specialist

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Experience: Minimum 3-5 years’ experience as senior account manager in commercial insurance
Posting language: English
Posted: Nov 5, 2026

Original job description

We are seeking a talented individual to join our Client Relationship Management team, part of our Affinitybusiness atMarsh. This role will be based in Montreal Quebec. This is a hybrid role that requires at least three days a week in the office.

As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk, developing and maintaining strong client relationships is key to our mutual success

We will count on you to

Maintain and expand a large book of business containing complex and priority accounts within the Retail Affinity Practice .
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Maintain and preserve relationships and ensure overall service excellence standards are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
Maintain strong relationships with senior level professional counterparts in client organizations as well as individual insured within a sponsored program.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

What You Need To Have

Minimum 3-5 years’ experience as senior account manager in commercial insurance
Experience working with, and managing, large, complex, accounts
Bilingual French/English written and spoken
AMF (Quebec) licensed- or open to obtaining license
Strong analytical and technical skills
Service expertise, sales capabilities, with a focus on client retention retaining and converting clients

What Makes You Stand Out

Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.
Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts.
Demonstrated ability to develop and maintain strong client/insurance partner relationships.
Possess good knowledge of client risk issues.
Ability to effectively manage and retain renewal business.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.com

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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More about this job

Responsibilities

Manage and grow a complex portfolio of priority retail affinity accounts by developing sales and marketing strategies, advising on insurance needs, and recommending tailored coverage and pricing. Maintain strong client and insurance partner relationships, resolve escalated service issues, support renewals, and represent the company at industry events.

Requirements

Candidates need 3–5 years of senior commercial insurance account management experience, including experience managing large, complex accounts, and must be bilingual in written and spoken French and English. They should have strong analytical and technical skills, client service and sales capabilities, and an AMF Quebec license or willingness to obtain one.

Skills

Commercial Insurance
Account Management
Sales Strategy
Marketing Strategy
Client Retention
Risk Assessment
Insurance Product Expertise
Coverage And Pricing Analysis
Renewal Management
Client Service
Relationship Building
Analytical Skills
Communication
French-English Bilingualism
AMF Licensing

Benefits

Professional Development Opportunities
Career Opportunities
Well-Being Benefits And Rewards

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Retail Affinity
Senior Account Management
Complex Accounts
Sales Strategy
Marketing Strategy
Account Growth
Client Retention
Renewal Business
Risk Assessment
Insurance Coverage
Insurance Pricing
Product Expertise
Customized Solutions
Proposal Development
Service Excellence
AMF Quebec License
French-English Bilingualism
Industry Events
Compliance Standards
Insurance Partners

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