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Marsh Agency

Defined Benefit - Pension Administrator

Toronto, ON, Canada

The applicable base salary range for this role is $56,000 to $84,000. · Full-time

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Job details

Pay: The applicable base salary range for this role is $56,000 to $84,000.
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Mercer is seeking Defined Benefit Pension Administrator to join our team in Toronto.

This is a hybrid position that requires presence in the office for at least 3 days a week.

The pension administrator works in a team environment as part of mercer’s pension administration centre of excellence.

You will be part of a team that provides high-quality administration service to a portfolio of clients, demonstrating outstanding and timely customer service in all dealings with client contacts. You will be part of a company committed to enhancing the health, wealth, and careers of the clients we serve and their employees, and you will work for a company equally invested in the development of its own people.

We will count on you to:

Calculate pension benefits and prepare statements resulting from various events (termination of employment, retirement, death, marriage breakdown, transfer, etc.)
Update client's database (data request and validation, use of various systems/databases, data processing and accrual of benefits and other pertinent information, reconciliation of membership, etc.)
Prepare annual statements for plan members
Calculate pension adjustments (PA), pension adjustment reversals (PAR), and past service pension adjustments (PSPA) and pension indexation
Respond to clients and members’ inquiries

What you need to have:

Financial and/or mathematics background
H ands-on experience in a Defined Benefit (DB) pension administration role
Strong analytical and organization skills, thoroughness, and attention to detail
Excellent written and oral communication skills
Ability to work in teams, accountable, and resourceful
Strong proficiency in Excel and working knowledge of the MS Office suite

What makes you stand out:

Bachelor's degree in a related field such as finance, actuarial science, mathematics, or business administration
Bilingual (English/French)
Work experience with defined benefit pension plans

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $56,000 to $84,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.

This is a Replacement position.

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More about this job

Responsibilities

Calculate pension benefits and prepare member statements for events such as retirement, termination, death, and marriage breakdown. Maintain and reconcile client databases, prepare annual statements, calculate pension adjustments and indexation, and respond to client and member inquiries.

Requirements

Candidates need a financial or mathematics background, hands-on defined benefit pension administration experience, strong analytical and organizational skills, attention to detail, and excellent communication skills. Strong Excel proficiency and teamwork are required; a related bachelor's degree, bilingual English and French ability, and defined benefit plan experience are listed as stand-out qualifications.

Skills

Pension Benefit Calculations
Pension Statements
Database Management
Data Validation
Data Processing
Membership Reconciliation
Annual Statements
Pension Adjustments
Pension Adjustment Reversals
Pension Indexation
Client Service
Analytical Skills
Organization
Microsoft Excel

Benefits

Health and Welfare Benefits
Tuition Assistance
Retirement Programs
Employee Assistance Programs
Performance-Based Incentives

Visa sponsorship

Not detected in the job text

Keywords

Defined Benefit Pension Plans
Pension Administration
Pension Benefit Calculations
Termination Benefits
Retirement Benefits
Death Benefits
Marriage Breakdown Benefits
Transfer Benefits
Pension Statements
Database Management
Data Requests
Data Validation
Data Processing
Benefit Accruals
Membership Reconciliation
Pension Adjustments
Pension Adjustment Reversals
Pension Indexation
Client Inquiries
Member Inquiries
Microsoft Excel
Microsoft Office
Financial Mathematics
Actuarial Science
Customer Service
Hybrid Work

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