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- Full-time
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Marsh Agency

Marsh Human Resources Manager

Toronto, ON, Canada

The applicable base salary range for this role is $76,700 to $114,900. · Full-time

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Job details

Pay: The applicable base salary range for this role is $76,700 to $114,900.
Job type: Full-time
Apply by: Dec 6, 2026
Experience: 4+ years’ relevant experience in HR alongside a requirement for suitable qualifications
Posting language: English
Posted: Nov 6, 2026

Original job description

We are seeking a talented individual to join our People Function team at Marsh. This role will be based in Toronto and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.

As a Marsh Human Resources Manager, you will coach, support and advise People Managers, aiming to develop and enhance the quality of people management throughout the colleague lifecycle. This role will also include project work to support business success. This role is a great opportunity for a developing HR Generalist/ ER professional to work with People Managers, Business leaders, HR Centers of Excellence (CoE), and the People Function team across the US and Canada.

We will count on you to:

Support client teams across the the US and Canada with a dedicated portfolio, while providing backup coverage for HR Managers across the region as needed
Support and as needed, lead the coordination, rollout, and delivery of HR programs while contributing to continuous process improvements
Provide guidance and support to People Managers across the full range of activities in the HR portfolio, including and not limited to performance management, colleague development, employee relations, succession planning, absence/leave management, change management, organizational effectiveness, compensation, benefits and total rewards including the year-end process
Support employee relations matters including investigations, performance improvement processes, disciplinary actions, grievances, appeals etc. – the HR Manager will engage with the Employee Relations CoE for advice and support
Cultivate strong relationships with functional teams (Tax, Finance, Total Rewards, Talent Acquisition) and support the alignment between the People Function and business strategies
Ensure that regulatory and statutory obligations are discharged including statutory and/or regulatory reporting requirements
Consult with People Partners and Centers of Excellence to determine best practices, continuously improve delivery methods, and especially consider country-specific nuances to guide local implementation

What you need to have:

4+ years’ relevant experience in HR alongside a requirement for suitable qualifications
Experience supporting colleagues and leaders in both the US and Canada
Ability to work independently with a high degree of initiative, discretion, and tact
Experienced in supporting managers with employee relations case management including investigations
Demonstrated ability to effectively coach managers at most levels in the business through all aspects of the employee life cycle including in more complex situations
Experience of successfully supporting project/initiative implementation across a population of managers recognizing the broader business objectives
Thorough understanding of the US and Canadian laws and regulations
Excellent interpersonal skills to connect with colleagues in business and in wider HR community
Advanced technical skills MS Office Suite and enthusiasm for learning new skills as needed

What makes you stand out:

Professional proficiency in both English and French

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

The applicable base salary range for this role is $76,700 to $114,900.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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More about this job

Responsibilities

Support and advise People Managers across the US and Canada on the full employee lifecycle, including performance, development, employee relations, leave, compensation, and organizational change. Coordinate and deliver HR programs, improve processes, partner with business and HR teams, and ensure compliance with applicable regulatory requirements.

Requirements

Requires at least four years of relevant HR experience, suitable qualifications, experience supporting colleagues and leaders in both the US and Canada, and a thorough understanding of their employment laws and regulations. Candidates should be able to independently manage employee relations cases, coach managers through complex situations, support initiatives, and use Microsoft Office; professional proficiency in English and French is an advantage.

Skills

Human Resources Generalist
Employee Relations
Employee Investigations
Performance Management
Manager Coaching
Colleague Development
Succession Planning
Absence And Leave Management
Change Management
Organizational Effectiveness
Compensation And Benefits
Total Rewards
Project Implementation
US And Canadian Employment Law
Process Improvement
Microsoft Office

Benefits

Health And Welfare Benefits
Tuition Assistance
Retirement Programs
Employee Assistance Programs
Performance-Based Incentives

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
HR Generalist
Employee Relations
People Management
Employee Lifecycle
Performance Management
Employee Development
Employee Investigations
Performance Improvement
Disciplinary Actions
Grievances
Succession Planning
Absence Management
Leave Management
Change Management
Organizational Effectiveness
Compensation
Benefits
Total Rewards
HR Programs
Project Implementation
Process Improvement
Regulatory Compliance
US Employment Law
Canadian Employment Law
Microsoft Office
Insurance

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