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Added 3 mins ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Treasury Board Secretariat – RQ11858
Added 3 mins ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 18 mins ago
RB
Senior Financial Specialist
Royal Bank of Canada
Kamloops, BC · Vancouver, BC
- Full-time
As a skilled financing specialist supporting a high performing commercial banking team with portfolio management and compliance support you will contribute to an exceptional client…
Added 18 mins ago
RB
Mortgage Specialist
Royal Bank of Canada
Port Coquitlam, BC · BC · COQUITLAM, British Columbia
- Full-time
…within the community and realtors’ offices. Further, you build client loyalty through your keen desire to provide exceptional and personalized service, while your proven motivation and…
Added 33 mins ago
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Spécialiste de la paie bilingue / Bilingual Payroll Specialist
ADP
Montreal, QC
- Full-time
Emplois au service client chez ADP - Carrières au service client chez ADP - Assistance client ADP
Added 1 hour ago
J
Systems Administrator / Operations Support Specialist
Joblinxsapp
Toronto, ON
- Full-time
The Systems Administrator / Operations Support Specialist will provide Level 1 and Level 2 technical support, systems administration, and IT infrastructure operations within an enterprise…
Added 2 hours ago
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Senior Security Analyst
PBC Solutions (Canada)
Victoria, BC
- Full-time
While the initial focus of the role will be on delivery of BC Ministry of Health-related projects, efforts may expand to additional public and private client work.
Added 2 hours ago
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Transportation Specialist
Canadian Cancer Society
Hamilton, ON
- Part-time
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Senior Payroll Specialist
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- Full-time
On behalf of our client, SWIM is seeking a new Senior Payroll Specialist. This new employee will report directly into the Senior Manager, Accounting & Finance and will work alongside other…
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Digital Sales Operations Specialist - Digital Sales
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
As a Digital Sales Operations Specialist, you’ll use your strong administrative, analytical, and technical skills to help keep Digital Sales operations running smoothly. You’ll support…
Added 2 hours ago
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Senior Financial Specialist
RBC
Kamloops, BC · Vancouver, BC
- Full-time
As a skilled financing specialist supporting a high performing commercial banking team with portfolio management and compliance support you will contribute to an exceptional client…
Added 3 hours ago
I
Human Resources Generalist
IntouchCX
Winnipeg, MB
- Full-time
…About the Job The Human Resource Generalist (Employee Relations Specialist) is responsible for providing positive employee relations through various functions in support of operational…
Added 3 hours ago
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Human Resources Business Partner
Baycrest
Toronto, ON
- Full-time
Models excellence in client service, dependable and focused on finding solutions to
Added 3 hours ago
Associate Wealth Advisor
First West
Chilliwack, BC
…business development opportunities and/or offers analytical support, including client inquiries, trading, portfolio management, financial plans, and investment research, based on the SWA’s…
Added 3 hours ago
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Lethbridge, AB
- Full-time
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Added 3 hours ago
Investment & Personal Banking Specialist - Beauport, QC - 37.5 hours/week
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Domaine-Beauport, QC · Beauport, QC
As an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network,…
Added 3 hours ago
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Beauty Advisor
London Drugs Limited
Prince George, BC
- $18.25 to $21.58 CAD / hour
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Added 3 hours ago
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Banking Advisor
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Shelburne, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 3 hours ago
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Client Advisor
Royal Bank of Canada
Ponoka, AB
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
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Client Advisor
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Centre Wellington, ON
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 3 hours ago
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Regional Service Network Specialist
Raise
Toronto, ON
- $61,000 to $72,500 CAD / year
- Full-time
We’re Raise an Ian Martin Company. On behalf of our client, Accerta, we are looking to hire a full-time Regional Service Network Specialist in the Toronto Region. This is a 12 month…
Added 3 hours ago
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Registered Nurse D3-Palliative Care
Providence Healthcare
Toronto, ON
- Part-time
…conference with the interdisciplinary team for evolving patient/client instability or for support in determining next steps in a…
Added 3 hours ago
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Registered Nurse - A3 Stoke and Neuro Rehab
Providence Healthcare
Toronto, ON
- Part-time
…conference with the interdisciplinary team for evolving patient/client instability or for support in determining next steps in a…
Added 3 hours ago
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Audit Manager II, Canadian Business Banking and Credit Risk (1242)
TD
Toronto, ON
- Full-time
Support the development and implementation of audit programs by contributing insights and assisting with planning activities.
Added 3 hours ago
TA
Veterinary Warehouse & Customer Service Specialist
TELUS Agriculture & Consumer Goods
Lethbridge, AB
- Full-time
We are looking for a dedicated and proactive Veterinary Warehouse & Customer Service Specialist to join our team. This multifaceted role combines customer excellence with operational…

Marsh McLennan

Client Relationship Management - Lead Specialist

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 3-5 years’ experience as senior account manager in commercial insurance
Posting language: English
Posted: Nov 4, 2026

Original job description

Company:

Marsh

Description:

We are seeking a talented individual to join our Client Relationship Management team, part of our Affinity business at Marsh. This role will be based in Montreal Quebec. This is a hybrid role that requires at least three days a week in the office.

As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk, developing and maintaining strong client relationships is key to our mutual success

We will count on you to

Maintain and expand a large book of business containing complex and priority accounts within the Retail Affinity Practice .
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Maintain and preserve relationships and ensure overall service excellence standards are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
Maintain strong relationships with senior level professional counterparts in client organizations as well as individual insured within a sponsored program.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

What you need to have

Minimum 3-5 years’ experience as senior account manager in commercial insurance
Experience working with, and managing, large, complex, accounts
Bilingual French/English written and spoken
AMF (Quebec) licensed- or open to obtaining license

Strong analytical and technical skills
Service expertise, sales capabilities, with a focus on client retention retaining and converting clients

What makes you stand out

Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.

Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts.

Demonstrated ability to develop and maintain strong client/insurance partner relationships.

Possess good knowledge of client risk issues.

Ability to effectively manage and retain renewal business.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.comMarsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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More about this job

Responsibilities

Manage and grow a portfolio of complex, priority accounts in the Retail Affinity Practice by developing sales and marketing strategies, advising on insurance products and risks, and delivering customized proposals. Maintain strong client relationships and service standards, resolve escalated issues, support renewals, and represent Marsh at industry events.

Requirements

Requires 3–5 years of senior commercial insurance account management experience, including managing large and complex accounts, and written and spoken French-English bilingualism. Candidates need strong analytical, technical, service, sales, communication, and relationship-building skills, and must hold or be willing to obtain a Quebec AMF license.

Skills

Commercial Insurance
Account Management
Sales Strategy
Marketing Strategy
Risk Assessment
Insurance Product Expertise
Client Retention
Renewal Management
Complex Account Management
Analytical Skills
Technical Advice
Proposal Development
Relationship Building
French-English Bilingual Communication
AMF Licensing

Benefits

Professional Development Opportunities
Career Opportunities
Well-Being Benefits And Rewards

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Retail Affinity
Account Management
Complex Accounts
Sales Strategy
Marketing Strategy
Risk Management
Risk Assessment
Insurance Coverage
Insurance Pricing
Product Expertise
Client Retention
Renewal Business
Proposal Development
Service Excellence
AMF License
Quebec
Industry Events
Compliance Standards

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