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Added 13 mins ago
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Community Manager - Assassin's Creed
Ubisoft
Montreal, QC
- Full-time
The Community Manager is primarily accountable for supporting the community strategic plan created by their brand’s Community Developer. Responsibilities include communicating with players…
Added 13 mins ago
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Assistant Production Manager - UniFirst Canada ($1,500 Sign On Bonus)
UniFirst
Taber, AB
- Full-time
We are looking to fill the position of Assistant Production Manager. This is an outstanding management opportunity to grow with an industry leader. The ideal candidate will:
Added 13 mins ago
Assistant Store Manager - BOSS Laval
HB Canada, Inc.
Laval, QC
Added 13 mins ago
AL
Facilities Administrator - Mississauga, Ontario
Abbott Laboratories
Mississauga, ON
- $63,750 to $93,500 CAD / year
- Full-time
The Facilities Administrator will work closely with the Area Facilities Manager to support all facilities activities. The Administrator will be the first point of contact for internal and…
Added 27 mins ago
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Physiotherapist
Walden Physio
Sudbury, ON · Greater Sudbury, ON
- Full-time
Added 27 mins ago
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Manager, Stewardship & Gift Documentation
McMaster University
Hamilton, ON
- Full-time
The Manager, Stewardship & Gift Documentation is a key member of the central Donor Relations team within University Advancement and serves as a university resource for gift documentation…
Added 27 mins ago
PC
Pharmacy Manager – Full-Time - Calgary East Area
Pharmacy Canada
Calgary, AB
- Full-time
We are looking for an experienced Pharmacy Manager to join a pharmacy located approximately 50 km east of Calgary city centre.
Added 27 mins ago
DL
Tool & Die Maker - Automotive
DBG Limited
Mississauga, ON
- $30 to $35 CAD / hour
- Contract
All other duties assigned by Manager/Supervisor as required.
Added 27 mins ago
CC
Manager of Pharmacy
Cornwall Community Hospital
Cornwall, ON
- Full-time
Added 27 mins ago
PC
Pharmacy Manager – Full-Time
Pharmacy Canada
AB · Edmonton, AB
- Full-time
We are looking for an experienced Full-Time Pharmacy Manager to join a pharmacy team in the North Edmonton area. This is a great opportunity for a pharmacist looking to take on a leadership…
Added 27 mins ago
Territory Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
London, ON
Canadian Linen and Uniform Services Company is looking for an experienced Route Manager/Customer Service Manager who will be responsible for the overall daily supervision of driver’s on…
Added 27 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 27 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 27 mins ago
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(CAN) Health and Beauty Team Associate
Walmart
North Bay, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 42 mins ago
TS
Caseworker / Chaplain
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Belkin Communities of Hope - Belkin House
- Part-time
Works with Manager to develop programs and procedures as related to client care.
Added 42 mins ago
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Project Engineer
Worley
Vancouver, BC
- Full-time
Added 42 mins ago
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VP, Paid Media
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- Full-time
3+ years in paid social performance marketing, and still hands-on in Meta Ads Manager today (i.e. personally building, launching, and optimizing campaigns in Meta)
Added 1 hour ago
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Senior Financial Specialist
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Kamloops, BC · Vancouver, BC
- Full-time
…Relationship Team, and strategic partner to the Commercial Account Manager, managing the credit process will enable enhanced client-facing…
Added 1 hour ago
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Associate Director, Wholesale & Commercial Credit Risk
Royal Bank of Canada
Toronto, ON
- Full-time
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Manager.
Added 1 hour ago
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Membership Sales Advisors, Toronto
Equinox
Toronto, ON
- Full-time
…securing member referrals. Under the management of a General Manager, the support of a Regional Manager and a sales team of 3-4 individuals, Advisors must display, have knowledge of and…
Added 1 hour ago
A
Project Electrical Designer
ABB
Milton, ON
- Full-time
Added 1 hour ago
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ABB Discovery Program - Commercial Operations
ABB
Quebec, QC · Iberville, Quebec
- Full-time
…professional growth, and networking. You will have an assigned program manager to coach you throughout your…
Added 1 hour ago
Assistant Store Manager - BOSS Mirabel
HB Canada, Inc.
Mirabel, QC
Added 1 hour ago
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Spécialiste principal, Économie de la santé et étude des résultats thérapeutiques / Senior Specialist, Health Economics Outcomes Research
Merck
Kirkland, QC
- Full-time
The principal functions of the Manager, Health Economics & Outcomes Research are:
Added 1 hour ago
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Senior Data Governance Advisor
BRP
Montreal, QC
- Full-time
We are looking for a Senior Data Governance advisor who will report to the Enterprise Data Governance Manager, and who’ll be tasked with helping us to deploy data governance and enable the…

Marsh McLennan

Client Relationship Management - Lead Specialist

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 3-5 years’ experience as senior account manager in commercial insurance
Posting language: English
Posted: Nov 4, 2026

Original job description

Company:

Marsh

Description:

We are seeking a talented individual to join our Client Relationship Management team, part of our Affinity business at Marsh. This role will be based in Montreal Quebec. This is a hybrid role that requires at least three days a week in the office.

As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk, developing and maintaining strong client relationships is key to our mutual success

We will count on you to

Maintain and expand a large book of business containing complex and priority accounts within the Retail Affinity Practice .
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Maintain and preserve relationships and ensure overall service excellence standards are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
Maintain strong relationships with senior level professional counterparts in client organizations as well as individual insured within a sponsored program.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

What you need to have

Minimum 3-5 years’ experience as senior account manager in commercial insurance
Experience working with, and managing, large, complex, accounts
Bilingual French/English written and spoken
AMF (Quebec) licensed- or open to obtaining license

Strong analytical and technical skills
Service expertise, sales capabilities, with a focus on client retention retaining and converting clients

What makes you stand out

Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.

Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts.

Demonstrated ability to develop and maintain strong client/insurance partner relationships.

Possess good knowledge of client risk issues.

Ability to effectively manage and retain renewal business.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.comMarsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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More about this job

Responsibilities

Manage and grow a portfolio of complex, priority accounts in the Retail Affinity Practice by developing sales and marketing strategies, advising on insurance products and risks, and delivering customized proposals. Maintain strong client relationships and service standards, resolve escalated issues, support renewals, and represent Marsh at industry events.

Requirements

Requires 3–5 years of senior commercial insurance account management experience, including managing large and complex accounts, and written and spoken French-English bilingualism. Candidates need strong analytical, technical, service, sales, communication, and relationship-building skills, and must hold or be willing to obtain a Quebec AMF license.

Skills

Commercial Insurance
Account Management
Sales Strategy
Marketing Strategy
Risk Assessment
Insurance Product Expertise
Client Retention
Renewal Management
Complex Account Management
Analytical Skills
Technical Advice
Proposal Development
Relationship Building
French-English Bilingual Communication
AMF Licensing

Benefits

Professional Development Opportunities
Career Opportunities
Well-Being Benefits And Rewards

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Retail Affinity
Account Management
Complex Accounts
Sales Strategy
Marketing Strategy
Risk Management
Risk Assessment
Insurance Coverage
Insurance Pricing
Product Expertise
Client Retention
Renewal Business
Proposal Development
Service Excellence
AMF License
Quebec
Industry Events
Compliance Standards

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