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D
General Management , Support Manager
Desjardins
Sainte-Thérèse, QC
- Full-time
As a General Management Support Manager, you play a key role in providing guidance to the general manager on cross-sector coordination for strategic files and the overall management of the…
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Pre-Construction Manager, GES NA, Design and Construction
Amazon
Toronto, ON
As a Preconstruction Manager within Global Engineering Services (GES) North America (NA) Design & Construction (D&C), you are Amazon's owner's representative during the preconstruction…
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Manager/ Senior Manager, Site Reliability Engineering
Cvent
Fredericton, NB
- Full-time
…corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative…
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MC
Beverage Quality Analyst - Temp
Molson Coors
Chilliwack, BC
- Temporary
…functions of quality control. This position reports to the Quality Manager and works closely with the Operations…
Added 15 mins ago
DG
Senior Manager, Domestic Tax
Doane Grant Thornton LLP
Vaughan, ON
- Full-time
…firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s…
Added 15 mins ago
R
Branch Manager
ROBINSON
Swift Current, SK
- Full-time
Reporting to the Regional Manager, the Branch Manager is responsible for overseeing all aspects of branch operations. This role provides leadership across sales, customer relationships,…
Added 15 mins ago
SB
Field Marketing Coordinator Intern - Winnipeg
Stanley Black & Decker, Inc.
Winnipeg, MB
- Full-time
…Winnipeg region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…
Added 15 mins ago
NP
Senior Buyer
NFI Parts Inc
Winnipeg, MB
- Full-time
Provide guidance and support to Buyers, ensuring adherence to standard processes and escalating systemic gaps to the Business Process Manager
Added 15 mins ago
OH
IT Specialist
O'Dell HVAC Group
Ottawa, ON
- Full-time
…contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we…
Added 15 mins ago
KC
Senior Project Manager
Keller Construction Ltd.
Calgary, AB
- $120,000 to $150,000 CAD / year
- Full-time
At Keller, our people are our greatest strength. Joining us means being part of a company that values teamwork, innovation, and growth. We create a supportive environment where employees…
Added 15 mins ago
LS
Human Resources Manager - Permanent - 19573
LRO Staffing
Ottawa, ON
- Full-time
LRO Staffing is partnering with a well-established manufacturing organization in Ottawa to recruit a Human Resources Manager for a full-time, permanent opportunity. This is an excellent…
Added 15 mins ago
LI
Senior Manager, Operations
LaSalle Intelligent Solutions
Mississauga, ON
- $115,000 to $126,000 CAD / year
- Contract
Our client is seeking a Senior Laboratory Manager to lead laboratory operations and provide strategic and hands-on leadership to managers, supervisors, and laboratory personnel. This role…
Added 15 mins ago
EE
Business Development Manager
Express Employment Professionals - Calgary
Calgary, AB
- $50,000 to $65,000 CAD / year
- Full-time
The ability to make a meaningful impact by helping local businesses grow and people find rewarding employment.
Added 15 mins ago
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Cyber Security Analyst
Creyos
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
…some of the smartest, enthusiastic, hard working and dedicated people that you’ll ever meet (at least, that we’ve ever…
Added 15 mins ago
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Delivery Manager, CRM & Enterprise Applications
GreenShield
Toronto, ON · Greater Toronto Area, Canada
- Full-time
At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.
Added 15 mins ago
SB
Field Marketing Coordinator Intern - Edmonton
Stanley Black & Decker, Inc.
AB · Edmonton, AB
- Full-time
…Edmonton region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…
Added 15 mins ago
B
Senior Project Manager
BGIS
Ottawa, ON
- Full-time
The Senior Project Manager plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements. At this level, projects are typically…
Added 15 mins ago
TS
Transportation Safety Analyst
The Seaboard Transport Group
Dartmouth, NS
- Full-time
…accountability. If you enjoy working with data, communicating with people, and thrive in a fast-moving environment, this role is a great…
Added 15 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.
Added 15 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.
Added 15 mins ago
TN
Media Operations & Technology Coordinator
The Northern Miner
Toronto, ON
- Full-time
Collaborate with the Events Manager, Sales and Marketing teams to ensure event-related production requirements are completed accurately and on schedule.
Added 15 mins ago
UB
Planner
Urban Barn
Burnaby, BC
- $85,000 to $92,000 CAD / year
- Full-time
Help people create homes they love. Join the Urban Barn team as a Planner at our Home Office in Burnaby, BC.
Added 15 mins ago
SB
Field Marketing Coordinator - Saskatoon
Stanley Black & Decker, Inc.
Saskatoon, SK
- Full-time
…Saskatoon region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…
Added 15 mins ago
B
Senior Projects Manager, Major Projects
BGIS
Vancouver, BC
- Full-time
The Senior Project Manager, Major Projects plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements. At this level, the…
Added 15 mins ago
DB
US Tax Manager
Doman Building Materials Group
Vancouver, BC
- $110,000 to $125,000 CAD / year
- Full-time
Reporting to the Senior Tax Manager, the U.S. Tax Manager is responsible for all U.S. corporate tax compliance and reporting within the Doman Building Materials Group Ltd. ("Doman") group…

Marsh McLennan

National Complex Liability Technical Claims Lead

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 10+ years’ experience in a commercial claims environment either at the adjustor, lawyer, insurer, engineer, legal or brokerage level
Posting language: English
Posted: Nov 9, 2026

Original job description

Company:

Marsh

Description:

We are seeking a talented individual to join our Claims team at Marsh. This role will be based in Montreal. This is a hybrid role that has a requirement of working at least three days a week in the office. Qualified candidates in other locations across Canada will be considered.

The Complex Casualty Claims Lead for Canada is responsible for facilitating casualty claims management within the defined operational parameters of the claims team to ensure the prompt and equitable resolution of client claims. This role is also responsible for internal training on casualty policies and current trends/insights currently impacting the casualty market.

Reporting directly to the Chief Claims Officer, this position requires a professional with substantial experience in claims, policy wordings, large loss casualty claims management, various insurer towers and or third party claim adjusting.

This individual will be technically focused and able to drive initiatives to handle complex claims resolution from the onset of the file. In-depth knowledge of Insurance Markets and their claim resolution procedures is a requirement for this hire.

We will count on you to:

Manage client advocacy activities.
Have ownership of hands-on active claim management, coverage reviews, problem solving and settlement strategies for clients.
Provide technical claim assistance, leadership and mentoring to colleagues.
Manage client relationships as Senior Relationship Manager for claims.
Analyze loss details to determine appropriate policies and coverage.
Drive the claims process for clients through participation in claims strategy discussions in order to ensure progress and equitable resolution.
Interact closely with internal Client Executives and Claims Advocacy colleagues to better the claim experience for clients.
Have a strong focus on clients and providing value-add claim services
Work closely with internal and external leadership groups to foster understanding of how to mitigate Marsh risk by closing claims optimally.
Provide support to Broking teams by participating in the creation of client specific claim protocols.
Monitor insurer responses to reported claims and engage with insurers and their professional advisers in order to support the expeditious and smooth resolution of claims.
Liaise and work closely with other claims team members to develop claim management best practice.
Draft communication to clients and/or insurers and reviewing documents prepared by the clients, in order to support the claims process.
Build relationships with key stakeholders both internally and externally.

What you need to have:

Minimum 10+ years’ experience in a commercial claims environment either at the adjustor, lawyer, insurer, engineer, legal or brokerage level
In-depth understanding of relevant insurance law and claim litigation procedures
Direct involvement with large, complex property losses
Strong carrier relationships and detailed knowledge of insurance market claim procedures
University degree or College certification
CIP, CAIB, CRM, LL.B, all assets
Fluent in written and oral communication in both French and English

What makes you stand out?

Being a motivated, independent, self-starter capable of working in a dynamic, fast paced team environment
Strong technical background in casualty, construction, PSPL (project specific professional liability), E&O, environmental, and crime claims and complex or global insurance structures
Excellent written, presentation and communication skills
Strong negotiation skills and ability to develop claim strategies
Ability to work well under pressure and be accountable for deliverables
Ability to build strong professional relationships
Understanding of risk and mitigation strategies
Proficient in Microsoft office applications

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@marsh.comMarsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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More about this job

Responsibilities

The role involves managing complex casualty claims, providing technical leadership, and developing settlement strategies for clients. The lead will also facilitate internal training on casualty policies and collaborate with internal teams to mitigate risk.

Requirements

Candidates must have a minimum of 10 years of experience in a commercial claims environment and an in-depth understanding of insurance law and litigation. A university degree or college certification is required, with professional designations like CIP, CAIB, CRM, or LL.B considered assets.

Skills

Claims management
Casualty claims
Insurance law
Litigation procedures
Risk mitigation
Negotiation
Client advocacy
Policy wording
Strategic planning
Mentoring
Stakeholder management
Coverage analysis
Technical leadership
Insurance markets
Communication

Benefits

Professional development opportunities
Inclusive work environment
Career opportunities
Benefits and rewards

Visa sponsorship

Not detected in the job text

Keywords

Casualty claims
Complex liability
Insurance markets
Risk mitigation
Claims advocacy
Litigation
Policy wording
Commercial claims
CIP
CAIB
CRM
LL.B
Construction
PSPL
E&O
Environmental claims
Crime claims
Global insurance structures
Insurance law
Claims strategy
Negotiation
Professional development
Hybrid work
Marsh

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