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Added 3 hours ago
GD
Senior System Engineering Analyst, Engineering (HQ SE)
General Dynamics Missions System International
Ottawa, ON
- $90,000 to $120,000 CAD / year
- Full-time
Added 3 hours ago
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Integrated Marketing Specialist
GovAI
Waterloo, ON
- Full-time
The Integrated Marketing Specialist plans and runs GovAI’s campaigns. You decide who we’re trying to reach, build the campaign, launch it across email, events, web, and social, and report…
Added 4 hours ago
NV
Senior Technical Cybersecurity Lead (ID#5561)
New Value Solutions
Canada
- Contract
Experienced in design and implementation decisions, not only administered tools or done analyst work. Your primary background is identity engineering, application security engineering, or…
Added 5 hours ago
BB
System Analyst II
Bosch Building Technologies North America
Ottawa, ON
- Full-time
…clients' physical security and audio video needs. The Systems Analyst will be responsible for delivering and maintaining the IT infrastructure that supports these…
Added 5 hours ago
BC
Business Intelligence Analyst – Finance, Corporate Solutions
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
Build and maintain interactive dashboards and reports with Power BI and SAP Business Objects
Added 5 hours ago
NV
Cybersecurity, Senior Technical Lead (ID#5560)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
Experienced in design and implementation decisions, not only administered tools or done analyst work. Your primary background is identity engineering, application security engineering, or…
Added 5 hours ago
SC
Risk Analyst
SYSTRA Canada
Toronto, ON
- Full-time
We are lookig for a Risk Analyst for a Rail & Transit project in Ontario.
Added 5 hours ago
CI
Mortgage Analyst
Canada ICI Capital Corporation
Vancouver, BC
- Full-time
The Mortgage Analyst works in a team-based environment focusing on delivering high quality market analysis and financial reporting. This position will expose the analyst to a wide variety…
Added 6 hours ago
K
Analyst, Risk Independence
KPMG
Hamilton, ON · Oakville, ON · Vaughan, ON · ON · Montreal, QC · Toronto, Ontario · Saint-Laurent, Quebec
- Full-time
At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the…
Added 6 hours ago
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Analyst, Engineering Program Management
Bombardier
Mississauga, ON
- $75,000 to $104,900 CAD / year
- Full-time
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful…
Added 6 hours ago
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Senior Analyst, Investor Relations
Bombardier
Dorval, QC
- Full-time
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful…
Added 6 hours ago
A
Data Engineer Analyst
Avanade
Toronto, ON
- Full-time
Build your expertise, solve problems, learn, and develop
Added 7 hours ago
RB
Analyst, Central Funding Group
Royal Bank of Canada
Toronto, ON
- Full-time
Opportunities to build close relationships with clients
Added 8 hours ago
PT
System Analyst II
Paladin Technologies
Ottawa, ON
- Full-time
…clients' physical security and audio video needs. The Systems Analyst will be responsible for delivering and maintaining the IT infrastructure that supports these…
Added 8 hours ago
T
Senior Specialized Finance Analyst – TDS Finance Capital and Liquidity Management
TD
Toronto, ON
- Full-time
The Senior Analyst will be responsible for overseeing OSFI Capital reporting processes, providing support and guidance to capital reporting analysts on ongoing monthly reporting…
Added 8 hours ago
Analyst or Associate, Debt Capital Advisory
EY
Toronto, ON
Join EY and help to build a better working world.
Added 9 hours ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Reporting to the Group Manager, Corporate Lending Operations Administration, the Operations Analyst II is responsible for performing loan administration, payment processing, reconciliation,…
Added 9 hours ago
T
Business Insights Analyst II
TD
Toronto, ON · Montreal, QC
- Full-time
Design, build, and manage automated dashboards, reporting solution, and data pipelines that provide timely, accurate views of underwriting performance, portfolio trends, service measures,…
Added 9 hours ago
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ANALYST, KNOW YOUR CLIENT - Vancouver, Calgary
BDC
Calgary, AB · Vancouver, BC
- Full-time
…of small and medium-sized businesses across Canada. As a KYC Analyst, you will provide administrative and analytical support to the Financing team by managing the Know Your Client (KYC)…
Added 9 hours ago
B
ANALYST, KNOW YOUR CLIENT - Toronto
BDC
Toronto, ON
- Full-time
…of small and medium-sized businesses across Canada. As a KYC Analyst, you will provide administrative and analytical support to the Financing team by managing the Know Your Client (KYC)…
Added 9 hours ago
B
ANALYST, KNOW YOUR CLIENT - Head Office
BDC
Montreal, QC
- Full-time
…of small and medium-sized businesses across Canada. As a KYC Analyst, you will provide administrative and analytical support to the Financing team by managing the Know Your Client (KYC)…
Added 9 hours ago
Finance Analyst, Commercial Canada
Riverside Natural Foods Ltd.
Toronto, ON
The Finance Analyst, Commercial Canada supports profitable sales growth by turning financial and market data into insights that guide business decisions.
Added 9 hours ago
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Senior Analyst, Customer Performance, Brand-1
Mastercard
Toronto, ON
- Full-time
…territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making…
Added 9 hours ago
IF
Financial Specialist
Intact FC
Toronto, ON · Montreal, QC
- Full-time
Build and maintain strong relationships with operations and other finance teams.
Added 9 hours ago
FA
Senior Financial Analyst, Infrastructure Funds
Fengate Asset Management
Oakville, ON
- Full-time
Title: Senior Financial Analyst, Infrastructure Funds

Marsh McLennan

Senior Analyst - IT Support

Toronto, ON, Canada
Mississauga, ON, Canada
Kitchener, ON, Canada

If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.The applicable base salary range for this role is $52,000 to $78,000.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. · Full-time

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Job details

Pay: If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.The applicable base salary range for this role is $52,000 to $78,000.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements.
Job type: Full-time
Experience: 2+ years of related IT support experience, or equivalent combination of education and experience
Posting language: English
Posted: Sep 24, 2026

Original job description

Company:

Marsh

Description:

We are seeking a talented individual to join our Information Technology Support Services team at Marsh. This role is based in Toronto and requires the incumbent to be onsite in the Toronto office, while also providing remote support to our Kitchener, London, and Mississauga offices.

As a Senior Analyst – IT Support (developing professional individual contributor), you will provide onsite and remote support to end users across multiple offices, installing, maintaining, and assisting with the operation of workstations, business applications, and related equipment. You will deliver technical support to colleagues across multiple lines of business, troubleshooting issues in line with agreed KPIs and SLAs, and supporting onsite office technology infrastructure. Occasional weekend or after-hours support may be required for business-critical events or emergencies.

We will count on you to:

Provide support to colleagues through multiple channels, including in-person, phone, chat, and virtual support tools
Assist with the setup, configuration, and basic troubleshooting of laptops, mobile devices, and related hardware/software
Assist with setup and operation of audio visual hardware as required by end users
Respond to incidents within defined service levels and with appropriate urgency; follow up with customers to ensure issues are resolved
Escalate incidents and questions to appropriate support groups as needed
Support proactive technical initiatives and collaborate with other technical teams
Maintain accurate inventory records for local hardware assets
Assist with disconnecting, moving, and reconnecting laptop technology for single-user, multi-user and office moves
Assist with assigned projects and events as needed
Complete time tracking and required training to maintain current knowledge
Participate in training sessions to expand knowledge of Marsh applications and systems
Support remote offices as needed
May be required to work occasional weekends or after-hours shifts to support business-critical events or emergencies

What you need to have:

2+ years of related IT support experience, or equivalent combination of education and experience
Strong knowledge of Windows operating systems. macOS is a plus but not required
Experience supporting standard business applications including Microsoft 365, Teams, SharePoint, OneDrive, Bitlocker, etc.
Working knowledge of Active Directory, InTune, 365, and Microsoft Exchange environments
Understanding of remote connectivity solutions such as VPN, ZScaler, Citrix, VDI, CloudPC and wireless networking
Experience with mobile device management for iOS and Android devices
Strong problem-solving, troubleshooting, and organizational skills
Excellent customer service and verbal communication skills
Ability to work independently and collaboratively in a team environment
Ability to manage multiple priorities and work effectively in a fast-paced environment

What makes you stand out:

University degree or college diploma in a technology-related discipline
ITIL certification (preferred)
CompTIA A+ and Network+ certifications are considered an asset

Why join our team:

Join a collaborative IT support team where you will help deliver reliable onsite technology support to colleagues across the organization.
Build your skills through professional development, hands-on experience, and opportunities to work on a variety of technologies and service issues.
Be part of an inclusive culture with strong leaders, talented teammates, and the scale to support your long-term career growth and well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.The applicable base salary range for this role is $52,000 to $78,000.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.This is a New position.

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More about this job

Responsibilities

The Senior Analyst provides onsite and remote technical support for workstations, business applications, and office infrastructure. They are responsible for troubleshooting incidents, managing hardware inventory, and assisting with project-based office technology moves.

Requirements

Candidates must have at least 2 years of IT support experience and strong knowledge of Windows operating systems and Microsoft 365 environments. A university degree or college diploma in a technology-related discipline is preferred, along with ITIL or CompTIA certifications.

Skills

IT support
Windows operating systems
Microsoft 365
Teams
SharePoint
OneDrive
Bitlocker
Active Directory
InTune
Microsoft Exchange
VPN
ZScaler
Citrix
VDI
CloudPC
Wireless networking

Benefits

Health and welfare benefits
Tuition assistance
Retirement programs
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Windows
Microsoft 365
Teams
SharePoint
OneDrive
Bitlocker
Active Directory
InTune
Microsoft Exchange
VPN
ZScaler
Citrix
VDI
CloudPC
Wireless Networking
iOS
Android
ITIL
CompTIA A+
Network+
Hardware
Software
Troubleshooting
Customer Service
Inventory Management
Audio Visual
Technical Support
Infrastructure
Risk Management

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