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Added 14 mins ago
UO
Facility & Space Plan Analyst
University of Alberta
Edmonton, AB
- Full-time
The University of Alberta manages a vast physical asset network of 1.5 million square meters across 480 buildings. Driven by the "SHAPE A Strategic Plan of Impact" vision and institutional…
Added 40 mins ago
S
Quality Control Analyst, Level 1 - Finished Products
SGS
Markham, ON
- Full-time
…sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected…
Added 44 mins ago
T
Information Security Analyst (Detection Engineer)
TD
Toronto, ON
- Full-time
We are seeking a Senior Information Security Analyst to support enterprise cybersecurity monitoring, detection engineering, and security operations improvement. This role will help develop…
Added 1 hour ago
B
Junior Analyst - Distribution Strategy
BMO
Toronto, ON · FCP
- Full-time
May network with industry contacts to gather and identify competitive insights and best practices.
Added 1 hour ago
D
Business Analyst
Deloitte
Toronto, ON
- Full-time
Developer at the Business Technology Analyst level. The ideal candidate has practical experience building
Added 2 hours ago
TD
Senior Analyst, IT Security, Risk and Audit Management (Permanent)
Toronto District School Board
Toronto, ON · Etobicoke, ON
- $108,205 to $129,846 CAD / year
- Full-time
Senior Analyst, IT Security, Risk and Audit Management
Added 2 hours ago
W
Senior Pricing Analyst
WM
Brampton, ON
- Full-time
As a Senior Pricing Analyst, you'll combine business insight, financial analysis, and strategic thinking to make pricing recommendations that support company growth and profitability.
Added 2 hours ago
W
Senior Pricing Analyst
WM
Calgary, AB
- Full-time
As a Senior Pricing Analyst, you'll combine business insight, financial analysis, and strategic thinking to make pricing recommendations that support company growth and profitability.
Added 2 hours ago
UH
Analyst, UKG Workforce Management
University Health Network
Toronto, ON
- Full-time
The Analyst, UKG Workforce Management is a key member of UHN’s Workforce Management team, supporting the implementation, optimization, and ongoing operations of UKG Pro Workforce Management…
Added 3 hours ago
KC
Corporate Finance Associate/Experienced Analyst
KPMG Canada
Edmonton, AB
- Full-time
With over 100 professionals across Canada and a global network of 3,000+ bankers in 160 offices, we combine local execution expertise with global reach. KPMG Corporate Finance is…
Added 3 hours ago
KC
Corporate Finance Associate/Experienced Analyst
KPMG Canada
Edmonton, AB
- Full-time
With over 100 professionals across Canada and a global network of 3,000+ bankers in 160 offices, we combine local execution expertise with global reach. KPMG Corporate Finance is…
Added 3 hours ago
W
Senior Pricing Analyst
WM
Kitchener, ON
- Full-time
As a Senior Pricing Analyst, you'll combine business insight, financial analysis, and strategic thinking to make pricing recommendations that support company growth and profitability.
Added 3 hours ago
B
Service Desk Analyst
BGIS
Toronto, ON
- Full-time
Reporting directly to the Team Leader, the Service Desk Analyst provides first level support for all technical issues, for hardware, applications and infrastructure, experienced by BGIS…
Added 3 hours ago
SR
Infrastructure Analyst
Stellar Recruitment Inc.
New Westminster, BC
- Contract
…experience. We are always looking for talented people to join our network, and if your desired compensation isn't reflected in this posting, please send your application for review…
Added 4 hours ago
B
Inventory Analyst
BGIS
Calgary, AB
- Full-time
The Inventory Analyst is a head office role that supports effective inventory governance and financial control across a large retail site network. The role reviews physical inventory audit…
Added 4 hours ago
D
Control, Risk and Compliance Analyst
Desjardins
Montreal, QC · Brossard, QC · Quebec, QC
- Full-time
As a Control, Risk and Compliance Analyst, you help managers apply and carry out internal control, risk and compliance activities related to the distribution of savings/investment products…
Added 4 hours ago
H
Technical Support Specialist
Hays
Montreal, QC
- Contract
…laptops, desktops, mobile devices, Office 365 applications, network connectivity, and other workplace technologies. The successful candidate will be responsible for troubleshooting…
Added 4 hours ago
2I
Cyber Security Analyst - Incident Response
2iSolutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $110,000 CAD / year
- Full-time
We are seeking a senior IT Security Analyst with strong experience in incident response for a permanent full time position. This is mainly remote with 1-2 days onsite per month.
Added 5 hours ago
C
Application Support Analyst- DataPower
CIBC
Toronto, ON
- Full-time
…to CIBC’s digital transformation. As a Application Support Analyst- DataPower you will join CIBC’s AESP Team to provide technical expertise for small to medium, complex projects/initiatives…
Added 5 hours ago
CT
Supply Chain Planning Analyst
Canadian Tire Corporation
Mississauga, ON
- Full-time
…Providers and Carriers to plan efficient product flow across our…
Added 5 hours ago
TF
Business Analyst, Fleet
TForce Freight
Montreal, QC
- Full-time
A Québec-based company operating a vast network of nearly 100 transportation businesses.
Added 5 hours ago
Logistics Analyst
Kia Corporation
Mississauga, ON
The Logistics Analyst works closely with logistics providers and internal stakeholders to improve processes, maintain accurate reporting, support vehicle allocation and special vehicle…
Added 5 hours ago
C
Environmental GIS Analyst
Consor
Toronto, ON
- $75,000 to $115,000 CAD / year
- Full-time
Consor Canada is looking for a skilled and motivated Environmental GIS Analyst to support our growing and diverse environmental and engineering consulting business in Canada. You’ll…
Added 5 hours ago
S
Analyst Level 2, HPLC - 12 Month Contract
SGS
Markham, ON
- Full-time
…BENCHMARK FOR QUALITY AND INTEGRITY. OUR 96,000 EMPLOYEES OPERATE A NETWORK OF 2,600 OFFICES AND LABORATORIES, WORKING TOGETHER TO ENABLE A BETTER, SAFER AND MORE INTERCONNECTED…
Added 5 hours ago
LC
Bilingual Senior Analyst, Real Estate
Loblaw Companies Limited
Montreal, QC
- Full-time
Travel our Eastern network visiting our dynamic sites to better understand the market potential for leasing.

Marsh McLennan

Senior Analyst - IT Support

Toronto, ON, Canada
Mississauga, ON, Canada
Kitchener, ON, Canada

If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.The applicable base salary range for this role is $52,000 to $78,000.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. · Full-time

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Job details

Pay: If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.The applicable base salary range for this role is $52,000 to $78,000.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements.
Job type: Full-time
Experience: 2+ years of related IT support experience, or equivalent combination of education and experience
Posting language: English
Posted: Sep 24, 2026

Original job description

Company:

Marsh

Description:

We are seeking a talented individual to join our Information Technology Support Services team at Marsh. This role is based in Toronto and requires the incumbent to be onsite in the Toronto office, while also providing remote support to our Kitchener, London, and Mississauga offices.

As a Senior Analyst – IT Support (developing professional individual contributor), you will provide onsite and remote support to end users across multiple offices, installing, maintaining, and assisting with the operation of workstations, business applications, and related equipment. You will deliver technical support to colleagues across multiple lines of business, troubleshooting issues in line with agreed KPIs and SLAs, and supporting onsite office technology infrastructure. Occasional weekend or after-hours support may be required for business-critical events or emergencies.

We will count on you to:

Provide support to colleagues through multiple channels, including in-person, phone, chat, and virtual support tools
Assist with the setup, configuration, and basic troubleshooting of laptops, mobile devices, and related hardware/software
Assist with setup and operation of audio visual hardware as required by end users
Respond to incidents within defined service levels and with appropriate urgency; follow up with customers to ensure issues are resolved
Escalate incidents and questions to appropriate support groups as needed
Support proactive technical initiatives and collaborate with other technical teams
Maintain accurate inventory records for local hardware assets
Assist with disconnecting, moving, and reconnecting laptop technology for single-user, multi-user and office moves
Assist with assigned projects and events as needed
Complete time tracking and required training to maintain current knowledge
Participate in training sessions to expand knowledge of Marsh applications and systems
Support remote offices as needed
May be required to work occasional weekends or after-hours shifts to support business-critical events or emergencies

What you need to have:

2+ years of related IT support experience, or equivalent combination of education and experience
Strong knowledge of Windows operating systems. macOS is a plus but not required
Experience supporting standard business applications including Microsoft 365, Teams, SharePoint, OneDrive, Bitlocker, etc.
Working knowledge of Active Directory, InTune, 365, and Microsoft Exchange environments
Understanding of remote connectivity solutions such as VPN, ZScaler, Citrix, VDI, CloudPC and wireless networking
Experience with mobile device management for iOS and Android devices
Strong problem-solving, troubleshooting, and organizational skills
Excellent customer service and verbal communication skills
Ability to work independently and collaboratively in a team environment
Ability to manage multiple priorities and work effectively in a fast-paced environment

What makes you stand out:

University degree or college diploma in a technology-related discipline
ITIL certification (preferred)
CompTIA A+ and Network+ certifications are considered an asset

Why join our team:

Join a collaborative IT support team where you will help deliver reliable onsite technology support to colleagues across the organization.
Build your skills through professional development, hands-on experience, and opportunities to work on a variety of technologies and service issues.
Be part of an inclusive culture with strong leaders, talented teammates, and the scale to support your long-term career growth and well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.The applicable base salary range for this role is $52,000 to $78,000.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.This is a New position.

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More about this job

Responsibilities

The Senior Analyst provides onsite and remote technical support for workstations, business applications, and office infrastructure. They are responsible for troubleshooting incidents, managing hardware inventory, and assisting with project-based office technology moves.

Requirements

Candidates must have at least 2 years of IT support experience and strong knowledge of Windows operating systems and Microsoft 365 environments. A university degree or college diploma in a technology-related discipline is preferred, along with ITIL or CompTIA certifications.

Skills

IT support
Windows operating systems
Microsoft 365
Teams
SharePoint
OneDrive
Bitlocker
Active Directory
InTune
Microsoft Exchange
VPN
ZScaler
Citrix
VDI
CloudPC
Wireless networking

Benefits

Health and welfare benefits
Tuition assistance
Retirement programs
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Windows
Microsoft 365
Teams
SharePoint
OneDrive
Bitlocker
Active Directory
InTune
Microsoft Exchange
VPN
ZScaler
Citrix
VDI
CloudPC
Wireless Networking
iOS
Android
ITIL
CompTIA A+
Network+
Hardware
Software
Troubleshooting
Customer Service
Inventory Management
Audio Visual
Technical Support
Infrastructure
Risk Management

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