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Added 5 hours ago
AU
Security Professional - Mobile Patrol
Allied Universal
Mississauga, ON
- Part-time
…career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company…
Added 5 hours ago
BT
Spanish Bilingual Service Desk Analyst
Buchanan Technologies
Charlottetown, PE
- Full-time
Support Microsoft Windows environments, Microsoft 365 applications, mobile devices, and common business applications
Added 6 hours ago
DC
Sr Manager, Solutions
Dover Corporation
Mississauga, ON
- Full-time
The Senior Solutions Manager – Payments will be responsible for leading the design, development, and deployment of cutting-edge payment solutions across DFS’s product portfolio, including…
Added 6 hours ago
M
Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Mistplay is the #1 loyalty app for mobile gamers. Our community of millions of engaged mobile gamers come to Mistplay to discover new games to play and earn rewards. Gamers are rewarded for…
Added 6 hours ago
M
Senior Data Analyst I, Product
Mistplay
Toronto, ON
- Full-time
Mistplay is the #1 loyalty app for mobile gamers. Our community of millions of engaged mobile gamers come to Mistplay to discover new games to play and earn rewards. Gamers are rewarded for…
Added 6 hours ago
AG
Campaign Manager, Programmatic
Adelphi Group
Toronto, ON
- Full-time
Ensure creative in display, video, mobile, rich media, etc., is uploaded and assigned. Run and optimize campaigns with various goals/KPIs and ability to recommend DSPs based on historical…
Added 6 hours ago
AG
Sr Campaign Manager, Programmatic
Adelphi Group
Toronto, ON
- Full-time
The Senior Campaign Manager, Programmatic is responsible for responsible for campaign set up, tagging and optimization. Their goal is to improve the quality and performance of our campaigns.
Added 6 hours ago
AG
Senior Media Planner
Adelphi Group
Toronto, ON
- Full-time
The role of a Senior Media Planner is to manage our media planning product through preparing and presenting media plans, proposals, and analysis. This role requires you to work as part of…
Added 6 hours ago
AG
Senior Campaign Manager, Programmatic
Adelphi Group
Vancouver, BC
- Full-time
The Senior Campaign Manager, Programmatic is responsible for responsible for campaign set up, tagging and optimization. Their goal is to improve the quality and performance of our campaigns.
Added 6 hours ago
AG
Senior Campaign Manager, Programmatic
Adelphi Group
Toronto, ON
- Full-time
The Senior Campaign Manager, Programmatic is responsible for responsible for campaign set up, tagging and optimization. Their goal is to improve the quality and performance of our campaigns.
Added 6 hours ago
AG
Associate Director, Programmatic
Adelphi Group
Toronto, ON
- Full-time
…experience in programmatic campaign management (display, video, mobile); extensive in-console experience with DSPs and exchange-based media buying; superior analytical thinking ability,…
Added 6 hours ago
AG
Director, Experiential Production
Adelphi Group
Toronto, ON
- Full-time
…clients, you will work on a broad range of activations from mobile tours to major sponsorship activations to virtual experiences. Like we said, every day is different, but that’s what keeps…
Added 6 hours ago
AG
Senior Performance Media Manager, Investment
Adelphi Group
Toronto, ON
- Full-time
Critical Mass is hiring a Senior Performance Media Manager, Investment to join our growing team. As the Senior Performance Media Manager, Investment, you are responsible for leading the…
Added 7 hours ago
I
UI/UX Researcher & Designer - Canada
Intelerad
Canada
- Full-time
4+ years of experience in UI/UX design and UX research, with a portfolio demonstrating both strong web and mobile design capabilities and end-to-end research work.
Added 7 hours ago
UT
Développeur(se) de logiciels | Software Developer
Unity Technologies
AB · BC · ON · Montreal, QC · Quebec, QC · CAN-Montreal
- Full-time
Parsec is hiring a Senior Software Developer to join our small but talented native team, working on our low latency game streaming app. The Parsec app is the foundation of everything we've…
Added 7 hours ago
UT
Rédacteur technique sénior ou rédactrice technique sénior, Ingénierie L'occasion / Senior Technical Writer, Development
Unity Technologies
Montreal, QC · CAN-Montreal
- $84,200 to $126,200 CAD / year
- Full-time
Create, review, and improve AI-assisted drafts of sets of technical content (user and developer guides, API references, SDKs, code samples) for multiple products and features
Added 7 hours ago
UT
Développeur(se) Backend Sénior | Senior Backend Developer, Ads Privacy
Unity Technologies
Montreal, QC · CAN-Montreal
- Full-time
Added 7 hours ago
UT
Senior BI Developer
Unity Technologies
Montreal, QC
- Full-time
…enabling the success of our community.Unity is looking for a Senior Business Intelligence Developer to join our People Analytics team. You'll own the data foundation that the People…
Added 7 hours ago
E
Senior Sub-System Design Engineer
Ericsson
Ottawa, ON
- Full-time
At Ericsson, Radio Products Canada (RPCA) develops world-leading radio products that enable mobile networks worldwide. We are seeking a Senior Sub-System Design Engineer to join our Product…
Added 8 hours ago
SM
RQ11539 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior UX Designer with strong experience in UX/UI design, user research, interaction design, wireframing, prototyping, usability testing, and designing digital experiences…
Added 8 hours ago
SM
RQ11538 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior UX Designer with strong experience in UX/UI design, user research, interaction design, wireframing, prototyping, usability testing, and designing digital experiences…
Added 8 hours ago
S
Senior Customer Experience Associate -Bloor & Yonge Branch (30 hours/week)
Scotiabank
Toronto, ON
- Full-time
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 8 hours ago
SM
RQ11541 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior UX Designer with strong experience in user experience design, user research, interface design, wireframing, prototyping, usability testing, and designing web and…
Added 8 hours ago
MI
Specialist, Environmental, Health & Safety
MasterBrand, Inc.
Winnipeg, MB
- Full-time
Support development of training materials and coordinate specialized training, including lockout and powered mobile equipment; deliver specialized instruction only when qualified and…
Added 9 hours ago
EG
Senior Programmer, AI and Creation Tools
Epic Games
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We're looking for a Senior Tools Programmer to evolve artist tools within the Unreal Editor, particularly in geometry and texturing processing, terrain authoring, and procedural generation.…

Marsh McLennan

Senior Analyst - IT Support

Toronto, ON, Canada
Mississauga, ON, Canada
Kitchener, ON, Canada

If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.The applicable base salary range for this role is $52,000 to $78,000.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. · Full-time

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Job details

Pay: If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.The applicable base salary range for this role is $52,000 to $78,000.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements.
Job type: Full-time
Experience: 2+ years of related IT support experience, or equivalent combination of education and experience
Posting language: English
Posted: Sep 24, 2026

Original job description

Company:

Marsh

Description:

We are seeking a talented individual to join our Information Technology Support Services team at Marsh. This role is based in Toronto and requires the incumbent to be onsite in the Toronto office, while also providing remote support to our Kitchener, London, and Mississauga offices.

As a Senior Analyst – IT Support (developing professional individual contributor), you will provide onsite and remote support to end users across multiple offices, installing, maintaining, and assisting with the operation of workstations, business applications, and related equipment. You will deliver technical support to colleagues across multiple lines of business, troubleshooting issues in line with agreed KPIs and SLAs, and supporting onsite office technology infrastructure. Occasional weekend or after-hours support may be required for business-critical events or emergencies.

We will count on you to:

Provide support to colleagues through multiple channels, including in-person, phone, chat, and virtual support tools
Assist with the setup, configuration, and basic troubleshooting of laptops, mobile devices, and related hardware/software
Assist with setup and operation of audio visual hardware as required by end users
Respond to incidents within defined service levels and with appropriate urgency; follow up with customers to ensure issues are resolved
Escalate incidents and questions to appropriate support groups as needed
Support proactive technical initiatives and collaborate with other technical teams
Maintain accurate inventory records for local hardware assets
Assist with disconnecting, moving, and reconnecting laptop technology for single-user, multi-user and office moves
Assist with assigned projects and events as needed
Complete time tracking and required training to maintain current knowledge
Participate in training sessions to expand knowledge of Marsh applications and systems
Support remote offices as needed
May be required to work occasional weekends or after-hours shifts to support business-critical events or emergencies

What you need to have:

2+ years of related IT support experience, or equivalent combination of education and experience
Strong knowledge of Windows operating systems. macOS is a plus but not required
Experience supporting standard business applications including Microsoft 365, Teams, SharePoint, OneDrive, Bitlocker, etc.
Working knowledge of Active Directory, InTune, 365, and Microsoft Exchange environments
Understanding of remote connectivity solutions such as VPN, ZScaler, Citrix, VDI, CloudPC and wireless networking
Experience with mobile device management for iOS and Android devices
Strong problem-solving, troubleshooting, and organizational skills
Excellent customer service and verbal communication skills
Ability to work independently and collaboratively in a team environment
Ability to manage multiple priorities and work effectively in a fast-paced environment

What makes you stand out:

University degree or college diploma in a technology-related discipline
ITIL certification (preferred)
CompTIA A+ and Network+ certifications are considered an asset

Why join our team:

Join a collaborative IT support team where you will help deliver reliable onsite technology support to colleagues across the organization.
Build your skills through professional development, hands-on experience, and opportunities to work on a variety of technologies and service issues.
Be part of an inclusive culture with strong leaders, talented teammates, and the scale to support your long-term career growth and well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.The applicable base salary range for this role is $52,000 to $78,000.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.This is a New position.

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More about this job

Responsibilities

The Senior Analyst provides onsite and remote technical support for workstations, business applications, and office infrastructure. They are responsible for troubleshooting incidents, managing hardware inventory, and assisting with project-based office technology moves.

Requirements

Candidates must have at least 2 years of IT support experience and strong knowledge of Windows operating systems and Microsoft 365 environments. A university degree or college diploma in a technology-related discipline is preferred, along with ITIL or CompTIA certifications.

Skills

IT support
Windows operating systems
Microsoft 365
Teams
SharePoint
OneDrive
Bitlocker
Active Directory
InTune
Microsoft Exchange
VPN
ZScaler
Citrix
VDI
CloudPC
Wireless networking

Benefits

Health and welfare benefits
Tuition assistance
Retirement programs
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Windows
Microsoft 365
Teams
SharePoint
OneDrive
Bitlocker
Active Directory
InTune
Microsoft Exchange
VPN
ZScaler
Citrix
VDI
CloudPC
Wireless Networking
iOS
Android
ITIL
CompTIA A+
Network+
Hardware
Software
Troubleshooting
Customer Service
Inventory Management
Audio Visual
Technical Support
Infrastructure
Risk Management

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