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Added 1 min ago
HO
Digital Product Strategist
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
Experience with product lifecycle management of SharePoint and CRM solutions;
Added 1 min ago
MT
Coordinator, Market Recognition
McCarthy Tétrault LLP
Toronto, ON
- Full-time
Proficiency with MS Office suite; ability to quickly learn and leverage new technology solutions. Experience working with Salesforce and SharePoint an asset.
Added 15 mins ago
G
Program Coordinator, Maintenance Excellence
Glencore
Sparwood, BC
- $85,000 to $100,000 CAD / year
- Full-time
Strong proficiency with Microsoft Excel, Word, Outlook, PowerPoint and Teams; SharePoint, ERP or purchasing systems are assets
Added 15 mins ago
ZC
Manager, Board Services & Corporate Governance
ZSA Canada
Toronto, ON
- Full-time
Maintain governance and legal documentation within SharePoint and other corporate repositories.
Added 16 mins ago
Coordinator, Administration / Coordonnateur,(trice), Administration
MSC Mediterranean Shipping Company SA
Montreal, QC
Added 31 mins ago
EV
Program Coordinator, Maintenance Excellence
Elk Valley Resources
Sparwood, BC
- $85,000 to $100,000 CAD / year
Strong proficiency with Microsoft Excel, Word, Outlook, PowerPoint and Teams; SharePoint, ERP or purchasing systems are assets
Added 43 mins ago
EV
Program Coordinator, Maintenance Excellence
Elk Valley Resources
Sparwood, BC
- $85,000 to $100,000 CAD / year
- Full-time
Strong proficiency with Microsoft Excel, Word, Outlook, PowerPoint and Teams; SharePoint, ERP or purchasing systems are assets
Added 43 mins ago
B
Proposal Coordinator
BPA
Halifax, NS
- Full-time
Added 46 mins ago
Software Developer (Student Position)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are looking for Software Developer Students who are eager to learn, build real-world systems, and contribute to meaningful software solutions in a collaborative environment. This student…
Added 1 hour ago
WC
Manager, VLT Stakeholder Relations
Western Canada Lottery Corporation (WCLC)
Saskatoon, SK
- Full-time
Is proficient using Excel, Teams and SharePoint to foster collaboration and team building.
Added 1 hour ago
O
MEP Technical Services Manager
OCS
London, ON · Bristol-London, ON
- Full-time
Added 1 hour ago
O
Facilities Administrator
OCS
Whitewater, MB
- Full-time
Information management, including the population and upkeep of the Fleet & Security SharePoint site and Document Management System
Added 1 hour ago
C
Junior Developer Co-op
Convverge
Calgary, AB
- Full-time
…including Power Platform, Azure, Microsoft Fabric, Power BI, SharePoint, and Microsoft’s AI and Copilot ecosystem. We help organizations modernize business processes, unlock insights from…
Added 1 hour ago
AA
Business Systems Analyst
AMI Attachments
ON · Hawkesville, Ontario
- Full-time
The role supports ERP, CRM, reporting, automation, Microsoft 365, SharePoint, Power Platform, and other business system initiatives by ensuring that business needs are clearly defined,…
Added 1 hour ago
ST
Microsoft Power Platform Developer
Soroc Technology
Toronto, ON
- Contract
Soroc is seeking a Microsoft Power Platform Developer on contract for one of our Fintech clients in Toronto.
Added 1 hour ago
CP
Enterprise Solutions Analyst
Canadian Partnership Against Cancer
Toronto, ON · Greater Toronto Area, Canada
- $80,624 to $109,080 CAD / year
- Full-time
…activities, such as developing workflows and automations, building SharePoint-based solutions, writing simple scripts, and supporting solution testing, deployment, and continuous…
Added 1 hour ago
Section Manager, Technical Training
CityofOttawa
Ottawa, ON
Computer applications, including MS Office and SharePoint
Added 1 hour ago
VF
Sr. Analyst, Business Intelligence
Village Farms International
Montreal, QC
- Full-time
Développer et soutenir les processus ETL et d’ingestion de données intégrant l’information provenant de fichiers Excel/CSV, SharePoint, API ainsi que d’autres sources internes et externes.
Added 2 hours ago
WS
Adjoint.e administratif·ve – Expérience Étudiant.e (École de Gestion Williams) // Administrative Assistant – Student Experience (Williams School of Business)
Williams School of Business
Sherbrooke, QC
- Full-time
Maîtrise de la suite Microsoft 365, y compris SharePoint.
Added 2 hours ago
DU
Administrative Assistant
Dalhousie University
Halifax, NS
- Part-time
Coordinate daily administrative operations, departmental communications, records management, meetings, and website/SharePoint updates.
Added 2 hours ago
BI
Release Manager – 7 Days to Die
Behaviour Interactive
Montreal, QC
- Full-time
Experience with collaboration and project management tools such as Jira, Confluence, Azure DevOps, SharePoint, Miro, and Microsoft 365.
Added 2 hours ago
AE
Senior Analyst - Customer Marketing
American Express
Toronto, ON
- Full-time
Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Sharepoint); experience with content management systems (CMS) and project management tools (e.g. Jira, Archer, RASQ, RAVEN)…
Added 2 hours ago
MO
Assistant Controller
MSP OPERATIONAL CORP
Montreal, QC · Quebec, QC
- Full-time
Excellent knowledge of the Microsoft 365 environment and collaboration tools (Teams, SharePoint, OneDrive, OneNote, and Loop)
Added 2 hours ago
T&
Project Governance Coordinator
Turner & Townsend
Toronto, ON
- Full-time
Administrates document storage and electronic approval packages using SharePoint and Adobe e-sign.
Added 2 hours ago
GT
Senior Specialist, Procurement Governance
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Experience with SharePoint, document management systems, Microsoft Power Platform, Power BI, workflow automation, or enterprise systems.

Marsh McLennan

Senior Analyst - IT Support

Toronto, ON, Canada
Mississauga, ON, Canada
Kitchener, ON, Canada

If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.The applicable base salary range for this role is $52,000 to $78,000.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. · Full-time

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Job details

Pay: If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.The applicable base salary range for this role is $52,000 to $78,000.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements.
Job type: Full-time
Experience: 2+ years of related IT support experience, or equivalent combination of education and experience
Posting language: English
Posted: Sep 24, 2026

Original job description

Company:

Marsh

Description:

We are seeking a talented individual to join our Information Technology Support Services team at Marsh. This role is based in Toronto and requires the incumbent to be onsite in the Toronto office, while also providing remote support to our Kitchener, London, and Mississauga offices.

As a Senior Analyst – IT Support (developing professional individual contributor), you will provide onsite and remote support to end users across multiple offices, installing, maintaining, and assisting with the operation of workstations, business applications, and related equipment. You will deliver technical support to colleagues across multiple lines of business, troubleshooting issues in line with agreed KPIs and SLAs, and supporting onsite office technology infrastructure. Occasional weekend or after-hours support may be required for business-critical events or emergencies.

We will count on you to:

Provide support to colleagues through multiple channels, including in-person, phone, chat, and virtual support tools
Assist with the setup, configuration, and basic troubleshooting of laptops, mobile devices, and related hardware/software
Assist with setup and operation of audio visual hardware as required by end users
Respond to incidents within defined service levels and with appropriate urgency; follow up with customers to ensure issues are resolved
Escalate incidents and questions to appropriate support groups as needed
Support proactive technical initiatives and collaborate with other technical teams
Maintain accurate inventory records for local hardware assets
Assist with disconnecting, moving, and reconnecting laptop technology for single-user, multi-user and office moves
Assist with assigned projects and events as needed
Complete time tracking and required training to maintain current knowledge
Participate in training sessions to expand knowledge of Marsh applications and systems
Support remote offices as needed
May be required to work occasional weekends or after-hours shifts to support business-critical events or emergencies

What you need to have:

2+ years of related IT support experience, or equivalent combination of education and experience
Strong knowledge of Windows operating systems. macOS is a plus but not required
Experience supporting standard business applications including Microsoft 365, Teams, SharePoint, OneDrive, Bitlocker, etc.
Working knowledge of Active Directory, InTune, 365, and Microsoft Exchange environments
Understanding of remote connectivity solutions such as VPN, ZScaler, Citrix, VDI, CloudPC and wireless networking
Experience with mobile device management for iOS and Android devices
Strong problem-solving, troubleshooting, and organizational skills
Excellent customer service and verbal communication skills
Ability to work independently and collaboratively in a team environment
Ability to manage multiple priorities and work effectively in a fast-paced environment

What makes you stand out:

University degree or college diploma in a technology-related discipline
ITIL certification (preferred)
CompTIA A+ and Network+ certifications are considered an asset

Why join our team:

Join a collaborative IT support team where you will help deliver reliable onsite technology support to colleagues across the organization.
Build your skills through professional development, hands-on experience, and opportunities to work on a variety of technologies and service issues.
Be part of an inclusive culture with strong leaders, talented teammates, and the scale to support your long-term career growth and well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.The applicable base salary range for this role is $52,000 to $78,000.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.This is a New position.

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More about this job

Responsibilities

The Senior Analyst provides onsite and remote technical support for workstations, business applications, and office infrastructure. They are responsible for troubleshooting incidents, managing hardware inventory, and assisting with project-based office technology moves.

Requirements

Candidates must have at least 2 years of IT support experience and strong knowledge of Windows operating systems and Microsoft 365 environments. A university degree or college diploma in a technology-related discipline is preferred, along with ITIL or CompTIA certifications.

Skills

IT support
Windows operating systems
Microsoft 365
Teams
SharePoint
OneDrive
Bitlocker
Active Directory
InTune
Microsoft Exchange
VPN
ZScaler
Citrix
VDI
CloudPC
Wireless networking

Benefits

Health and welfare benefits
Tuition assistance
Retirement programs
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Windows
Microsoft 365
Teams
SharePoint
OneDrive
Bitlocker
Active Directory
InTune
Microsoft Exchange
VPN
ZScaler
Citrix
VDI
CloudPC
Wireless Networking
iOS
Android
ITIL
CompTIA A+
Network+
Hardware
Software
Troubleshooting
Customer Service
Inventory Management
Audio Visual
Technical Support
Infrastructure
Risk Management

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