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Added 20 days ago
Sr Field Support Representative
Platinum Technologies Inc
Ottawa, ON
Full-time
The Sr Field Support Representative (FSR) provides comprehensive support and mentoring to users in the field on any supported communications system both domestically and overseas.…
Added 1 month ago
Field Support Representative (Western Canada)
KUHN Group
Canada
Full-time
The Field Support Representative supports dealers in an assigned region (Western Canada) in preventing and solving after sale service issues for products marketed by Kuhn North America.
Added 1 month ago
Représentant(e) bilingue en soutien terrain – Diagnostics, Montréal-Ouest - Bilingual Field Support Representative Diagnostics
IDEXX
Dorval, QC
Full-time
En tant que représentant(e) soutien terrain vétérinaire (Field Support Representative – FSR) pour le Diagnostic, vous travaillerez en étroite collaboration avec une équipe interne afin de…
Added 1 month ago
Field Support Representative
Roche
MB · Canada DIA Field - West
Full-time
Collaborate closely with team members, including Roche Care Centre Technical Support Specialists, Lab Integration Specialists, Field Application Specialists, and Account Managers to…
Added 2 months ago
Field Technical Support Representative
HP
British Columbia · TWCBC - Teleworker/Offsite - CAN - BC
$60,000 to $65,000 CAD / year
Full-time
Role of Field Technical Support Representative
Added 4 months ago
Field Sales Support Representative
Besser Company
Field, British Columbia
Full-time
…securing parts and molds sales, while also providing technical support and training to customers and prospects across the Besser product…
Added 5 days ago
Sales Representative-Automotive Refinishing
Sherwin-Williams
Dartmouth, NS
Support in color verification and field color formulations.
Added 5 days ago
Représentant(e) des services techniques à domicile (Temps plein saisonnier(ère)) / Field Technical Service Representative (Full Time Seasonal)
Best Buy Canada
Montreal, QC
Full-time
You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.
Added 11 days ago
Sales Representative II
HRT Solutions
SK
Full-time
The Sales Representative II requires four plus (4+) years of refractory or industrial-based field experience with emphasis on sales and marketing.
Added 17 days ago
Bilingual Service Administrator (English/French)
Diploma Healthcare Group
Mississauga, ON
$45,000 to $60,000 CAD / year
Full-time
Assign and schedule service calls for Field Service Representatives (FSRs), support weekly planning to ensure timely completion of field activities.
Added 16 days ago
Sales Representative II
Calderys
SK · SK, Canada
Full-time
The Sales Representative II requires four plus (4+) years of refractory or industrial-based field experience with emphasis on sales and marketing.
Added 4 days ago
Field Service Representative
GE HEALTHCARE
Remote, Canada
Other · Remote
As the Field Service Representative (FSR), you will be responsible for driving customer satisfaction through service excellence and addressing the daily service repair needs of at least one…
Added 19 days ago
Specialist - Service Center Technical
L3Harris Technologies
Hamilton, ON · Waterdown, ON
Analyze Field Service Representative (FSR) and Authorized Service Center (WASC) processes, workflows, resource utilization, tooling effectiveness, and operational performance to identify…
Added 1 month ago
Field PBE Specialist
Bumper to Bumper Canada
St. John's, NL
Full-time
Reporting to the Regional Sales Manager, we are seeking a knowledgeable and customer-focused Automotive PBE Technical Representative to support our growing customer base of collision repair…
Added 1 month ago
Field Services Representative
GE HEALTHCARE
Montreal, QC
Other
In this role, the Field Service Representative (FSR) will be responsible for driving customer satisfaction through Service Excellence and meeting the daily service repair needs of…
Added 1 month ago
Field Services Representative
GE HealthCare
Montreal, QC
Full-time
In this role, the Field Service Representative (FSR) will be responsible for driving customer satisfaction through Service Excellence and meeting the daily service repair needs of…
Added 2 months ago
Field Service Representative
Marshall Land Systems
Ottawa, Ontario
Full-time
Marshall Land Systems is seeking a Field Service Representative to join our team in Ottawa, ON. Reporting to the Senior Manager, Support Maintenance, the Field Service Representative will…
Added 1 month ago
Field Service Representative
GE HEALTHCARE
Remote, Canada
Other · Remote
As the Field Service Representative (FSR), you will be responsible for driving customer satisfaction through service excellence and addressing the daily service repair needs of at least one…
Added 1 month ago
Field Service Representative
GE HealthCare
Canada
Full-time
As the Field Service Representative (FSR), you will be responsible for driving customer satisfaction through service excellence and addressing the daily service repair needs of at least one…
Added 2 months ago
Technical Service Representative- Mechanical
Komatsu
Wabush, Newfoundland and Labrador
Full-time
Support equipment builds, commissioning, and follow‑up service in the field
Added 5 months ago
Technical Service Representative, Electrical/Mechanical
Komatsu
Kamloops, British Columbia
Full-time
If you’re the kind of technician who thrives on solving complex problems in the field, working on massive machines, and being the expert people rely on when things get tough, this role is…
Added 11 days ago
Senior Surface Landman
Paramount Resources Ltd.
Calgary, AB
Full-time
About this Opportunity: Paramount’s Surface Land team is seeking a Senior Surface Landman to serve as a field representative, supporting fast-paced development across a freehold land base…
Added 11 days ago
Specialist, Field Representative
Trimac Transportation
Trail, BC
Full-time
The Specialist, Field Representative is responsible for supporting the Terminal Manager in the efficient, safe, and profitable delivery of service to our customers in an assigned designated…
Added 6 months ago
Construction Planning & Quality Advisor
Hall Group of Companies
Langford, British Columbia
Full-time
Provide field-based quality and construction planning support across multiple civil infrastructure projects on Vancouver Island, assisting site teams in the consistent application of Hall’s…
Added 2 hours ago
Temporary Community Safety Services Manager
City of Saint John
Saint John, NB
Full-time
…term up to 2 years. The successful candidate’s objective is to support community well-being in the City of Saint John by promoting, monitoring, and enforcing municipal by-laws to ensure…

Marshall Land Systems

Field Service Representative

Ottawa, ON, Canada

Pay: The salary range for this position is $100,000 to $115,000 commensurate on qualifications and work experience.
Job type: Full-time
Experience: At least 5 years relevant work experience, preferably in technical field work or as a technologist.
Posting language: English
Posted: Jul 14, 2026

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Original job description

Brief Description

Marshall Land Systems is seeking a Field Service Representative to join our team in Ottawa, ON. Reporting to the Senior Manager, Support Maintenance, the Field Service Representative will be responsible for providing on-site customer support, performing fault diagnosis and repairs, and executing both reactive and planned maintenance activities for in-service equipment.

This role will also provide technical support to Marshall Land Systems’ production and specialist project teams as required, ensuring the successful delivery of customer solutions and operational readiness.

Your responsibilities in this role:

Carry out inspections and testing of projects using engineering drawings and associated design data to standards.
Carry out repairs and modifications on military equipment and systems.
Undertake scheduled and ad hoc electrical/mechanical maintenance, fault investigations and diagnostics of products on the full portfolio of MLS supported products.
Implement repairs & modifications to electrical, electromechanical and mechanical systems.
Work across business functions supporting other areas of MLS ensuring all projects and taskings are delivered on time, within budget and to the highest quality standard.
Work in accordance with Health & Safety management systems and policies and undertake risk assessments pertaining to MLS systems at customer sites.
Understand customer requirements, providing a positive image of MLS whilst promoting its capabilities.
Work with the Training Team to provide support and guidance of equipment to end-users.
Generate and submit accurate inspection reports, in agreed formats and timescales.
Understand and adhere to all MLS processes and procedures.
Good understanding of engineering principles to interact effectively with Design Engineers.
Proven commitment to delivering excellence.
Respond to practical queries using initiative and judgement to provide a customer-orientated service to internal and external stakeholders.
Travel at short notice to carry out inspections and repairs in Canada, as well as internationally (as assigned), and potentially in military operational areas.
Other duties as assigned.

Apply if you have most of the following:

Red Seal Industrial Electrician trade certification.
Master Electrician License.
At least 5 years relevant work experience, preferably in technical field work or as a technologist.
Knowledge of 3 phase electrical installations.
Competence in electrical systems associated with military Equipment/Systems highly desirable.
Able to generate and complete relevant documentation including electrical and mechanical survey reports to required standards.
Able to understand and work to engineering drawings and associated design data.
Ability to work alone at customer locations or as part as a team within the production environment with the ability to interact effectively within both groups.
Effective problem solving and troubleshooting skills.
Excellent time management and administrative skills.
Good understanding of engineering and engineering hygiene principles sufficient to be able to interface effectively with Design Engineers.
Desirably able to set up & operate generators including Field Electrical Power Supplies (FEPS).
Be qualified to carry out inspections.
Proven commitment to delivering excellence.
Valid driver’s license.
Must be able to travel domestically and internationally; willingness to work in operational areas if necessary.
Must be eligible to meet the requirements of export control regulations and security regulations, including the Canadian Controlled Goods Program and Canadian government security requirements.

Additional Information

This job posting is for an existing vacancy.

The salary range for this position is $100,000 to $115,000 commensurate on qualifications and work experience.

About Marshall Land Systems

Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world.

From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.

DISCLOSURES

We recognize the benefits of AI and use it to support activities such as creating job descriptions and reviewing information. However, we do not use AI to assess candidates, make hiring decisions, or conduct interviews, these are always carried out by people.

While candidates may use AI to support CV writing, we encourage applications to reflect your own experience and voice, and not be fully AI generated. We also ask that AI is not used during interviews, as we want to get to know you as an individual.

We are committed to a fair, transparent, and human recruitment process.

Marshall Land Systems is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status or disability, or any other characteristic protected by law. For more information please click here for Ontario and here for New Brunswick.

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More about this job

Responsibilities

The Field Service Representative will provide on-site customer support, perform fault diagnosis and repairs, and execute maintenance activities for in-service equipment. This role also involves generating inspection reports and ensuring operational readiness.

Requirements

Candidates should have a Red Seal Industrial Electrician trade certification and at least 5 years of relevant work experience. Knowledge of military equipment and the ability to work with engineering drawings are highly desirable.

Skills

Field Service
Fault Diagnosis
Repairs
Maintenance
Electrical Systems
Mechanical Systems
Problem Solving
Troubleshooting
Time Management
Engineering Drawings
Customer Support
Risk Assessments
Documentation
Teamwork
Initiative
Judgment

Visa sponsorship

Not detected in the job text

Hiring contact

Senior Manager, Support Maintenance

Keywords

Field Service Representative
Customer Support
Fault Diagnosis
Repairs
Maintenance
Electrical Systems
Mechanical Systems
Engineering Drawings
Military Equipment
Risk Assessments
Documentation
Problem Solving
Troubleshooting
Time Management
Teamwork
Initiative
Judgment
Red Seal Industrial Electrician
Master Electrician License
3 Phase Electrical Installations
Electrical Power Supplies
Inspection Reports
Health & Safety
Operational Readiness
Technical Support
Ad Hoc Maintenance
Scheduled Maintenance
Design Engineers
NATO Forces

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