Find work in Canada.

325,440 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
Industrial Software Validation|
Husky Technologies
Bolton, ON
Full-time
The Software Validation Specialist plays a key role in our Innovation and Sustainability Team, responsible for developing and executing comprehensive testing strategies to ensure industrial…
Added 7 mins ago
Sr. Tech Consultant
J&M Group
Toronto, ON
Full-time
Implement REST/SOAP integrations with third-party systems using Integration Hub spokes, MID Server, and scripted REST APIs.
Added 37 mins ago
Spécialiste, entrepôt et bâtiment - Warehouse and Facilities Specialist
Christie Innomed
Saint-Eustache, QC
Full-time
Based in St-Eustache, the Warehouse and Facilities Specialist is responsible for ensuring the smooth operation of warehouse activities, from receiving goods through to shipping, while also…
Added 37 mins ago
Technical Architect Director - PubSec - Mulesoft Canada
Salesforce Partner Canada
Toronto, ON
Full-time
Added 1 hour ago
Programmer/Analyst - Initiatives/Opportunities
Fanshawe College
London, ON
Full-time
…support key initiatives regarding the conversion, migration, integration and reporting of data from legacy to future…
Added 1 hour ago
Associate Controls Specialist
Carrier
Mississauga, ON
$43,500 to $93,500 CAD / year
Full-time
…who want a career, not just a shift. As an Associate Controls Specialist, you are entering the industry on the ground floor with a clear path to becoming an expert. We are looking for…
Added 1 hour ago
Sr. Software Developer - ServiceNow (Portals, CSM, CIS-VR) | Dev (40%), Arch (30%), Admin (30%)
CCI- Computer Consultants International, Inc.
Toronto, ON
Contract
5+ years of hands-on ServiceNow development experience using JavaScript, HTML, CSS, AngularJS, REST/SOAP APIs, Integration Hub, and Flow Designer.
Added 1 hour ago
BIM Specialist, Tunnel Practice
AECOM
Markham, ON
$80,000 to $110,000 CAD / year
Full-time
AECOM is seeking a BIM Specialist, Tunnel Practice to be based in our Markham office. The BIM Specialist will be responsible for tunnelling and underground infrastructure projects across…
Added 1 hour ago
BIM Specialist, Tunnel Practice
AECOM
Mississauga, ON · Markham, Ontario
$80,000 to $110,000 CAD / year
Full-time
AECOM is seeking a BIM Specialist, Tunnel Practice to be based in our Mississauga office. The BIM Specialist will be responsible for tunnelling and underground infrastructure projects…
Added 1 hour ago
Terraform Developer – Azure, Terraform, Kubernetes & Cloud Infrastructure
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Halifax, NS
Full-time
We are seeking a skilled Cloud Infrastructure & Data Engineering Specialist to join our team. This role combines infrastructure automation with modern data platform expertise, requiring…
Added 1 hour ago
Senior Bilingual Contract Specialist
Siemens Healthineers
Oakville, ON
Full-time
The Senior Bilingual Contract Specialist is an accountable business partner in mastering contractual challenges at all stages of the bid process in close cooperation with Legal Counsel,…
Added 1 hour ago
Terraform Developer
Ardent SoftSol Inc.
Halifax, NS
Contract
We are seeking a skilled Cloud Infrastructure & Data Engineering Specialist to join our team. This role combines infrastructure automation with modern data platform expertise| requiring…
Added 1 hour ago
Security Technician
Convergint Technologies Ltd
AB
Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for providing customer…
Added 1 hour ago
Lifecycle Optimization Manager
BGIS
Montreal, QC
Full-time
Evaluate landlord and tenant responsibilities for energy and sustainability measures and support the integration of requirements into leasing, renewal, fit-up, and capital decisions.
Added 2 hours ago
Systems Integration Specialist & Support
Cyient
Longueuil, QC
$80,000 to $85,000 CAD / year
Full-time
Manage multiple initiatives for continuous improvement of integration systems such as TMS, induction heating, and others.
Added 2 hours ago
Project Manager - Western Canada
Siemens Healthineers
Calgary, AB · YYC M
Full-time
…team, mechanical installer, commissioning FSR, applications specialist through regular onsite visits to project…
Added 2 hours ago
LTO - Learning Assistance Centre (LAC)
Nipissing-Parry Sound Catholic District School Board
North Bay, ON
Full-time
Special Education Part II or Specialist would be an asset
Added 2 hours ago
Media Operations Specialist (Ad Tagging & Tracking)
Stacktics
Toronto, ON
Full-time
Stacktics Inc. is seeking a candidate for a full-time Media Intelligence Specialist (Ad Tagging & Tracking) role.
Added 3 hours ago
Senior Field Service Engineer
FroggaBio
AB · Edmonton, AB
Full-time
The Field Service Engineer is a senior technical specialist responsible for installing, maintaining, and troubleshooting FroggaBio’s complex solutions in healthcare diagnostic laboratories.…
Added 3 hours ago
Systems Testing/QA Specialist | Must-Have: 10+ Yrs QA, Manual/Auto (Selenium/Postman), Performance (JMeter), Cloud (Azure/AWS) | Eval: QA/Tech/Soft
CCI- Computer Consultants International, Inc.
Toronto, ON
Contract
…Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress…
Added 3 hours ago
Terraform Developer
J&M Group
Toronto, ON
Full-time
Position Overview: We are seeking a skilled Cloud Infrastructure & Data Engineering Specialist to join our team. This role combines infrastructure automation with modern data platform…
Added 3 hours ago
Senior Architecte IA/ML | Senior AI/ML Architect, Services professionnels pour le secteur public | Public Sector Professional Services
Amazon
Montreal, QC
…AI/ML services and algorithms. In addition, you will work with specialist roles in related technical fields to build and verify ML solutions, as wellas help develop an architecture that…
Added 3 hours ago
Gender Specialist, SAY-SRHR Project
World Renew
Burlington, ON
$37.64 to $42.35 CAD / hour
Part-time
Job Title: Gender Specialist, SAY-SRHR Project
Added 3 hours ago
Digital Workplace – Spécialiste Support/Digital Workplace - Support Specialist
Syntax
Montreal, QC
Full-time
Intégration informatique des nouveaux employés
Added 4 hours ago
Geotechnical Data Specialist
AtkinsRéalis
Ottawa, ON
Full-time
We are currently seeking a Geotechnical Data Specialist to join the Geotechnical Practice, delivering technical and operational excellence as we expand our geotechnical data management and…

Martell Ventures

Technical Implementation Specialist

Kelowna, BC, Canada

Pay: Compensation: $80,000 - $95,000
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Compensation: $80,000 - $95,000

Location: After 90 days, this role is required to be in-office in Kelowna full-time

About Apex

Apex is the AI right hand for people who run companies. It connects to everything a business owner already uses, remembers all of it, and does real work on their behalf. Apex is a Martell Ventures company, built alongside Dan Martell.

We're a small team that ships weekly. Our customers are owner-operators running real businesses. They're not technical, they're busy, and they need us because we save them time they can't get back any other way. Everyone here talks to customers. Everyone ships.

About the Role

We’re hiring a Technical Implementation Specialist to own the technical side of every Apex customer’s experience. Each customer runs on their own dedicated instance, connected to the tools their business already uses, and you’re responsible for getting that instance configured correctly, keeping integrations working, and fixing issues when they break (then explaining what happened in plain language).

This is a hands-on customer-facing technical support role at the centre of our customer success team. You’ll manage the support queue, maintain fleet health across customer instances, troubleshoot SaaS integrations, and build the custom integrations that power activation. You’ll shield engineering from day-to-day fire drills, deepen product expertise faster than anyone else on the floor, and be the person customers trust when something technical goes wrong.

What You'll Do

Configure and prepare customer instances: connect the customer's tools and channels, and verify everything works before they ever notice it didn't.
Build custom integrations when a customer's stack demands it, using Composio, MCP, APIs, and webhooks, and work with engineering on anything that needs platform changes.
Own the support queue: triage everything that comes in, fix what you can fix, and escalate what you can't with enough detail that an engineer can act without asking three follow-up questions.
Own fleet health: act on our monitoring reports, restart what needs restarting, retire what's dead, and chase down what's genuinely broken.
Fix connection problems: most customer issues are integration issues, an expired OAuth token, a dropped connection, a lapsed third-party subscription. You diagnose them and walk the customer through the fix in plain language.
Be the technical voice in each customer's Slack channel. Fast, warm, and clear beats technically perfect and slow.
Write down what you learn: when you fix the same thing twice, it becomes a documented fix. When you fix it three times, you make the case to engineering for a real solution.
Build reusable assets: integration guides, configuration templates, and internal runbooks that make every future setup faster.

What Good Looks Like

30 days: the support queue is current, not growing. You know every customer by name and instance, and you can explain every open issue in the fleet.
60 days: first response time is under an hour during working hours, engineering has stopped getting pulled into support, and the ten most common issues are documented with fixes.
90 days: you're catching problems from monitoring before customers notice them, and you're the person who knows which recurring issues deserve engineering time.

Who You Are

You have 3+ years in a customer-facing software engineering role: support engineering, implementation, technical support, or integration engineering.
You can code well enough to be dangerous: comfortable with APIs, webhooks, OAuth, and scripting (we work in TypeScript/Node), able to build or debug an integration without waiting on engineering.
You can read a log file, restart a container, and figure out what a system is doing from its symptoms.
You're a plain-language communicator: you can explain what went wrong and what you did about it to someone who doesn't want to know how it works.
You're organized under parallel load: several open issues and implementations at once, and nothing sits unanswered.
You're comfortable saying "I don't know yet, here's what I'm checking," and allergic to letting something sit.
You genuinely like the customer side of technical work: keeping a system running for real people is the craft, not a stepping stone to something else.

Nice to Have

Super-user fluency with agent platforms like Hermes or OpenClaw: you've built and configured your own agents, wired up their channels and tools, and know what a well-run agent looks like.
Experience with MCP, Composio, or other integration and interoperability tooling.
Experience running Docker workloads or working in AWS.
Prior startup experience, especially as an early technical hire.

You'll Use

Apex itself, Slack, Linear, Composio, Docker, AWS, TypeScript / Node.js, REST APIs, MCP

Apply About employer

More about this job

Responsibilities

You will manage the technical implementation and configuration of customer instances while maintaining fleet health and troubleshooting SaaS integrations. Additionally, you will act as the primary technical point of contact for customers and build custom integrations to support their business needs.

Requirements

The role requires 3+ years of experience in a customer-facing software engineering or technical support role. Candidates must be proficient in coding with TypeScript/Node, managing APIs and webhooks, and possess strong plain-language communication skills.

Skills

Technical Support
Implementation
Integration Engineering
TypeScript
Node.js
APIs
Webhooks
OAuth
Docker
AWS
SaaS
Troubleshooting
Customer Success
System Monitoring
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Technical Implementation Specialist
AI
SaaS
TypeScript
Node.js
APIs
Webhooks
OAuth
Docker
AWS
Composio
MCP
Slack
Linear
Customer Success
Integration Engineering
Fleet Health
Technical Support
Startup
REST APIs

Report this job