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Added 3 mins ago
B&
Security Manager (Women's College Hospital)
Black & McDonald Limited
Toronto, ON
- $85,000 to $90,000 CAD / year
- Full-time
Black & McDonald’s Facilities Management & Operations team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this…
Added 3 mins ago
VF
Director, Communications
Vancouver Foundation
Remote, Canada
- $130,500 CAD / year
- Contract
- Remote
Salary: $130,500 annually, plus pension and a generous, comprehensive benefits package that includes dedicated funds for professional development.
Added 3 mins ago
Social Planner - Strategic Program Development Advisor
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AB
…Recreation or in a related field, and a minimum of five (5) years professional social planning, social development, project management or experience in the area of…
Added 3 mins ago
B
General Repair Technician
BGIS
Barrie, ON
- Full-time
…management database. Ensures work completed meets quality, contract response and all other…
Added 3 mins ago
B
Property Manager
BGIS
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- Full-time
Maintain positive tenant relationships through professional & effective responsiveness & proactive consideration of tenant issues, thereby ensuring that tenant expectations & landlord…
Added 3 mins ago
Senior Strategic Sourcing Specialist- Packaging- (Rigid Plastic)
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…performance management, market intelligence, risk mitigation, contract management, budget support, and continuous improvement initiatives. Additionally, the Senior Buyer will collaborate…
Added 3 mins ago
PC
Accounting Intern - May 2027 (4-Month Term)
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- Full-time
Support purchase order, vendor, contract, and invoice tracking to help ensure commitments, receipts, and payments are recorded accurately and on time.
Added 3 mins ago
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Customer Service Sales
Gypsum Management and Supply
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- Full-time
…Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs. All benefits subject to…
Added 3 mins ago
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- Full-time
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Added 3 mins ago
Manager, Marketing Operations
Canadian Blood Services
Ottawa, ON · Toronto, ON
Experience with process governance, change management, vendor or contract management, marketing technology or practical AI applications is an asset.
Added 3 mins ago
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Administration Clerk
ATCO
Edmonton, AB
- Full-time
…Northern Canada, we offer unique opportunities for travel and professional…
Added 3 mins ago
BC
Accounts Payable Specialist
BC Comfort Group
Burnaby, BC
- Contract
…supports the entire building lifecycle. The team includes licensed Professional Engineers, skilled tradespeople, LEED-accredited professionals, and experienced technicians who leverage…
Added 3 mins ago
ZA
Business Development Lead
ZAS Architects + Interiors
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
…prospecting, and qualification through proposal support, negotiation, contract finalization, and project handoff. Working closely with the architecture, interior design, marketing, and…
Added 3 mins ago
MC
Manager, Commercial Activities
MacLachlan College
Oakville, ON
- $82,000 to $95,000 CAD / year
- Full-time
…dental, and vision insurance, retirement savings plans, and professional development…
Added 3 mins ago
FC
Contracts Manager- Mining
Fluor Corporation
Vancouver, BC
- Full-time
…in the formulation of plans and the execution of the overall contract management activity and leads the effort in the planning, performs critical project contractor negotiations and…
Added 3 mins ago
GO
Category Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Post-secondary education in Business, Supply Chain or a related field, or completion of a professional procurement designation. An equivalent combination of education and experience may…
Added 18 mins ago
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Mutual Funds Associate - 18 Month Contract
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- Full-time
Demonstrate a professional manner to establish and maintain effective working relationships at all levels of the organization;
Added 18 mins ago
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Leadership Program Director
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Torrance, ON
- Part-time
Employment Type: Seasonal Hourly Contract (Existing Vacancy)
Added 18 mins ago
SD
Transfer Truck Driver
SRS Distribution Inc.
Langford, BC
- Full-time
…submission, offer, placement or any service without a fully executed contract of service covering the…
Added 18 mins ago
AC
Analyste De La Chaîne D'Approvisionnement | Supply Chain Analyst
Aston Carter
Longueuil, QC
- $42 to $48 CAD / hour
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…indicators, including cost savings and cost avoidance initiatives, contract expiration and renewal tracking, supplier performance metrics, purchase order and invoice compliance metrics, and…
Added 18 mins ago
OT
Junior Instrumentation Technician
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- Full-time
As Ontario Transit Group, we are now mobilizing our design and construction crews, with major works. The South Civil contract is anticipated to be completed in 2030.
Added 18 mins ago
WO
Medical Laboratory Assistant - Laboratory Specimen Procurement - Multiple Sites
William Osler Health System
Brampton, ON
- Contract
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Added 18 mins ago
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Pathologist Assistant - Pathology -Multiple Sites
William Osler Health System
Brampton, ON
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At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Added 18 mins ago
EG
Intermediate Traffic Engineer - Construction Staging
Egis Group
Toronto, ON
- $95,000 to $125,000 CAD / year
- Full-time
The role involves preparing and reviewing traffic engineering studies, traffic staging designs, contract package deliverables, technical reports, and transportation planning initiatives.…
Added 18 mins ago
EG
Senior Traffic Engineer-(Construction Staging)
Egis Group
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
…teams through detailed design, traffic operations analysis, contract preparation, construction staging strategies, and transportation planning studies within regulated public-sector…

Martin-Brower of Canada Co.

IT Support Analyst - Contract

New Westminster, BC, Canada

$72,000 to $87,000 CAD / year · Contract

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Job details

Pay: $72,000 to $87,000 CAD / year
Job type: Contract
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Responsibilities

Position Summary:

The IT Support Analyst will provide Level 2 and Level 3 support for business applications and devices. This position is accountable for resolving complex computing, networking, and application issues at a national IT level. The IT Support Analyst will write and review the logging and documenting of solutions to issues, as well as identifying common, recurring issues, and escalating as appropriate. This position will also be responsible for enforcement of Martin Brower IT Policies and will interact with Corporate IT support and resolution teams. The ideal candidate is an experienced IT professional with a solid background and education in IT, an independent decision maker and risk taker, with a goal to advance in their career. This position is customer-facing and requires a customer service, technical support, and consulting mindset where supporting business solutions and customer service are essential. This position will interact with all levels end users and stakeholders. The success of this position depends on strong customer service, strong technical and analytical skills, effective documentation, and excellent communication skills.

This is an exciting new role supporting the technology needs of our new Vancouver distribution centre and existing operations. In the first few months, the focus will be on training and gaining hands-on knowledge of our IT systems and distribution centre operations, including travel to other facilities.

This is a 12-month contract position

Position Responsibilities May Include, But Not Limited To

Independent issue resolution for support incidents, demonstrating consistent ability to own issue resolution from start to finish, including making business critical decisions that may affect the immediate abilities of groups of users or a distribution center’s capabilities to continue business
Able to attend priority 1 or 2 business impacting or business outage support conference calls and make sound business critical decisions that may affect operations
Demonstrate self-confidence while showing respect and support to others
Independently develop and nurture strong and appropriate relationships with business and technical partners as well as customers in order to advance system efficiency and overall IT perception and support
Assist in solving issues for distribution center/call center customers with business applications including ERP-JDE and WMS-Infios and other enterprise platforms
Monitoring and troubleshooting standard, aligned infrastructure, including:
- Personal computing devices (laptops, desktops, etc.)
- Network equipment (switches, routers and access points)
- Material handling equipment (MHE) technology (Vehicle Mounted Devices VMU)
- Handheld device support (VoCollect Headsets, RF Scanners, PDA devices etc.)
- Printers (Label, laser, thermal, line, copiers, etc.)
- UPS units, Tablets, Projectors, Camera systems, Door Security Access
Lead and support laptop deployment (Imaging) and related technology packs, as needed, in alignment of agreed IT procurement processes and LCM standards
Document and escalate issues to appropriate IT technology, infrastructure and application groups via standard processes and business leadership
Creation of training documents and training of peers and end-users
Perform audits and asset management, as needed
Maintain service tickets in Help Desk ticketing database
Other projects or duties as assigned

Qualifications

Required Skills and Experience:

Associates degree in Information Systems, Management Information System, Computer Science or related field with 2-4 years previous work-related experience working in a technical support environment, specifically supporting business applications and devices
Strong knowledge of Windows 11 and Networking
Experienced using Office 365 software suites at application and administration support level including CoPilot
Working knowledge of common network and end user devices and troubleshooting
Must be analytical and detail-oriented with excellent troubleshooting and problem-solving abilities
Must have strong communication, organization, and interpersonal skills, in addition to excellent customer service skills the ability to work well with peers and vendors at all organizational levels
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions in a group setting
Ability to provide remote support to end users over telephone or screen sharing
Ability to learn and implement new technologies
Strong work ethic and be personally accountable
This position must pass a post-offer background

Preferred Skills And Experience

Network & Security Certification preferred
Distribution Centers and Warehouses Management Systems (WMS) experience
RF Scanners and label printers
Project management experience and/or certification
Active directory and Tanium experience
Able to troubleshoot and search for solutions through available tools, internet, knowledge base, manuals
Mobile Device Management, Apple Business Manager, AirWatch, iOS & Android experience
Remote support tools
Familiarity of business intelligence and data analytics solutions

Benefits

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage.

Physical Demands

The Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.

Background Check

Offers of employment are contingent upon successful completion of a background check.

Pay Transparency

Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.

Transparency in the use of AI

Our recruitment process may utilize artificial intelligence (AI)-enabled tools, such as virtual assistant, to support candidates in exploring job opportunities, initiating applications, and obtaining answers to common questions. Artificial intelligence (AI) is not used to make final hiring decisions.All employment decisions are made by human reviewers.

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More about this job

Responsibilities

Provide Level 2 and Level 3 support for business applications, end-user devices, networks, and distribution-centre technology, resolving complex incidents and escalating issues through established processes. Document solutions, maintain service tickets and assets, support deployments and audits, and create training materials while collaborating with business users and IT teams.

Requirements

An associate degree in Information Systems, Management Information Systems, Computer Science, or a related field and 2–4 years of technical support experience are required. Candidates should have strong Windows 11, networking, Office 365, troubleshooting, communication, and customer-service skills; experience with warehouse systems, scanners, printers, and related tools is preferred.

Skills

Level 2 And Level 3 Support
Windows 11
Networking
Office 365
Copilot
Troubleshooting
Business Applications
ERP-JDE
WMS-Infios
Device Support
Incident Resolution
Customer Service
Technical Documentation
Asset Management
Active Directory
Tanium

Benefits

Medical Coverage
Dental Coverage
Vision Coverage

Visa sponsorship

Not detected in the job text

Keywords

Level 2 Support
Level 3 Support
Windows 11
Networking
Office 365
Copilot
ERP-JDE
WMS-Infios
Distribution Centre
Warehouse Management Systems
Material Handling Equipment
Vehicle Mounted Devices
RF Scanners
Label Printers
Active Directory
Tanium
Mobile Device Management
Apple Business Manager
AirWatch
iOS
Android
Remote Support Tools
Incident Management
Help Desk Ticketing
Asset Management
Laptop Imaging
IT Procurement
Lifecycle Management
Network Switches
Routers

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