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Added 56 mins ago
CR
Office Manager
COGIR Real Estate
Kelowna, BC
- Full-time
Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to…
Added 1 hour ago
SI
Office Administrator, Student Supports & Admissions
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
- Full-time
Provide back up to front desk reception, while operating a multiline switchboard and transferring calls where appropriate, taking messages as required
Added 2 hours ago
1
Office Manager - Studio Dental Union Station
123Dentist
Toronto, ON · Greater Toronto Area, Canada
- $70,000 to $80,000 CAD / year
- Full-time
The ideal Office Manager for our team would be excited to develop and implement innovative methods to optimize the patient experience, improve the flow of patients into the practice, and…
Added 2 hours ago
1
Office Manager - Ottawa, ON - 12727
123Dentist
Ottawa, ON
- Full-time
The ideal Office Manager for our team would be excited to develop and implement innovative methods to optimize patient experience, improve the flow of patients into practice, and create…
Added 3 hours ago
TH
Associé(e) aux ventes - Peinture (Temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Associé(e) aux ventes - Quincaillerie (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Sales Associate Part-Time - 7056 Crossroads
The Home Depot Canada
Winnipeg, MB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Tool Rental Sales Part Time - WATERLOO
The Home Depot Canada
Waterloo, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Lumber Sales Part Time - BOLTON
The Home Depot Canada
Bolton, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Associé(e) Bois et Matériaux (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Lumber Sales Part Time - TORONTO EGLINTON E
The Home Depot Canada
Toronto, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Lumber Sales Part Time - ETOBICOKE N
The Home Depot Canada
Toronto, ON · Etobicoke, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Associé(e) quincaillerie (temps partiel)
The Home Depot Canada
Boisbriand, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Associé(e) aux ventes, quincaillerie (temps partiel)
The Home Depot Canada
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Associé(e) Porte et fenêtres (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Associé(e) Bois et Matériaux (temps plein)
The Home Depot Canada
Montreal, QC
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Millworks Sales Associate Full - Time - 7050 Spruce Grove
The Home Depot Canada
Spruce Grove, AB
- Full-time
…support Customers First by providing fast, thorough, and friendly service to customers. Sales Specialists interact with customers by welcoming them to the store, assessing their needs,…
Added 5 hours ago
TH
Millworks Sales Associate Full - Time - 7050 Spruce Grove
The Home Depot
Spruce Grove, AB
- Full-time
…support Customers First by providing fast, thorough, and friendly service to customers. Sales Specialists interact with customers by welcoming them to the store, assessing their needs,…
Added 5 hours ago
TD
Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
As a Service Delivery Manager, you are a hands-on technical leader who earned credibility as a Senior System Administrator before moving into people management. You own the quality of…
Added 6 hours ago
NC
Cross Border Administrative Assistant
Numis CPAs Inc.
AB · Edmonton, AB
- Full-time
Reporting to the Cross Border Admin Manager, you will play an important role in coordinating administrative workflows, maintaining client files and projects, monitoring outstanding items,…
Added 6 hours ago
BE
Inside Sales Associate
BoldHouse Executive Search
Dartmouth, NS
- $60,000 to $70,000 CAD / year
- Full-time
…to reach, you are comfortable picking up the phone from your desk. This is an inside role, not outside…
Added 6 hours ago
BE
Inside Sales Associate, Bilingual (English and French)
BoldHouse Executive Search
Marieville, QC
- $60,000 to $70,000 CAD / year
- Full-time
…to reach, you are comfortable picking up the phone from your desk. This is an inside role, not outside…
Added 6 hours ago
BE
Inside Sales Associate
BoldHouse Executive Search
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
…Mississauga team to keep pace. You will work with a regional manager who invests in coaching and in building the team. You'll look after your customers well and look for more: other…
Added 6 hours ago
CS
Office Manager
Cogir Senior Living
Kelowna, BC · Sandalwood Retirement Resort
- Full-time
Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to…
Added 6 hours ago
PH
Food Service Worker, Patient Food Services, C&W
Provincial Health Services Authority
Vancouver, BC
- Part-time
The Food Service Worker performs various duties that include food preparation, cooking and assembly, and/or checking order accuracy for patients. The role follows established food recipes…

Martin-Brower of Canada Co.

IT Support Analyst - Contract

New Westminster, BC, Canada

$72,000 to $87,000 CAD / year · Contract

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Job details

Pay: $72,000 to $87,000 CAD / year
Job type: Contract
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Responsibilities

Position Summary:

The IT Support Analyst will provide Level 2 and Level 3 support for business applications and devices. This position is accountable for resolving complex computing, networking, and application issues at a national IT level. The IT Support Analyst will write and review the logging and documenting of solutions to issues, as well as identifying common, recurring issues, and escalating as appropriate. This position will also be responsible for enforcement of Martin Brower IT Policies and will interact with Corporate IT support and resolution teams. The ideal candidate is an experienced IT professional with a solid background and education in IT, an independent decision maker and risk taker, with a goal to advance in their career. This position is customer-facing and requires a customer service, technical support, and consulting mindset where supporting business solutions and customer service are essential. This position will interact with all levels end users and stakeholders. The success of this position depends on strong customer service, strong technical and analytical skills, effective documentation, and excellent communication skills.

This is an exciting new role supporting the technology needs of our new Vancouver distribution centre and existing operations. In the first few months, the focus will be on training and gaining hands-on knowledge of our IT systems and distribution centre operations, including travel to other facilities.

This is a 12-month contract position

Position Responsibilities May Include, But Not Limited To

Independent issue resolution for support incidents, demonstrating consistent ability to own issue resolution from start to finish, including making business critical decisions that may affect the immediate abilities of groups of users or a distribution center’s capabilities to continue business
Able to attend priority 1 or 2 business impacting or business outage support conference calls and make sound business critical decisions that may affect operations
Demonstrate self-confidence while showing respect and support to others
Independently develop and nurture strong and appropriate relationships with business and technical partners as well as customers in order to advance system efficiency and overall IT perception and support
Assist in solving issues for distribution center/call center customers with business applications including ERP-JDE and WMS-Infios and other enterprise platforms
Monitoring and troubleshooting standard, aligned infrastructure, including:
- Personal computing devices (laptops, desktops, etc.)
- Network equipment (switches, routers and access points)
- Material handling equipment (MHE) technology (Vehicle Mounted Devices VMU)
- Handheld device support (VoCollect Headsets, RF Scanners, PDA devices etc.)
- Printers (Label, laser, thermal, line, copiers, etc.)
- UPS units, Tablets, Projectors, Camera systems, Door Security Access
Lead and support laptop deployment (Imaging) and related technology packs, as needed, in alignment of agreed IT procurement processes and LCM standards
Document and escalate issues to appropriate IT technology, infrastructure and application groups via standard processes and business leadership
Creation of training documents and training of peers and end-users
Perform audits and asset management, as needed
Maintain service tickets in Help Desk ticketing database
Other projects or duties as assigned

Qualifications

Required Skills and Experience:

Associates degree in Information Systems, Management Information System, Computer Science or related field with 2-4 years previous work-related experience working in a technical support environment, specifically supporting business applications and devices
Strong knowledge of Windows 11 and Networking
Experienced using Office 365 software suites at application and administration support level including CoPilot
Working knowledge of common network and end user devices and troubleshooting
Must be analytical and detail-oriented with excellent troubleshooting and problem-solving abilities
Must have strong communication, organization, and interpersonal skills, in addition to excellent customer service skills the ability to work well with peers and vendors at all organizational levels
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions in a group setting
Ability to provide remote support to end users over telephone or screen sharing
Ability to learn and implement new technologies
Strong work ethic and be personally accountable
This position must pass a post-offer background

Preferred Skills And Experience

Network & Security Certification preferred
Distribution Centers and Warehouses Management Systems (WMS) experience
RF Scanners and label printers
Project management experience and/or certification
Active directory and Tanium experience
Able to troubleshoot and search for solutions through available tools, internet, knowledge base, manuals
Mobile Device Management, Apple Business Manager, AirWatch, iOS & Android experience
Remote support tools
Familiarity of business intelligence and data analytics solutions

Benefits

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage.

Physical Demands

The Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.

Background Check

Offers of employment are contingent upon successful completion of a background check.

Pay Transparency

Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.

Transparency in the use of AI

Our recruitment process may utilize artificial intelligence (AI)-enabled tools, such as virtual assistant, to support candidates in exploring job opportunities, initiating applications, and obtaining answers to common questions. Artificial intelligence (AI) is not used to make final hiring decisions.All employment decisions are made by human reviewers.

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More about this job

Responsibilities

Provide Level 2 and Level 3 support for business applications, end-user devices, networks, and distribution-centre technology, resolving complex incidents and escalating issues through established processes. Document solutions, maintain service tickets and assets, support deployments and audits, and create training materials while collaborating with business users and IT teams.

Requirements

An associate degree in Information Systems, Management Information Systems, Computer Science, or a related field and 2–4 years of technical support experience are required. Candidates should have strong Windows 11, networking, Office 365, troubleshooting, communication, and customer-service skills; experience with warehouse systems, scanners, printers, and related tools is preferred.

Skills

Level 2 And Level 3 Support
Windows 11
Networking
Office 365
Copilot
Troubleshooting
Business Applications
ERP-JDE
WMS-Infios
Device Support
Incident Resolution
Customer Service
Technical Documentation
Asset Management
Active Directory
Tanium

Benefits

Medical Coverage
Dental Coverage
Vision Coverage

Visa sponsorship

Not detected in the job text

Keywords

Level 2 Support
Level 3 Support
Windows 11
Networking
Office 365
Copilot
ERP-JDE
WMS-Infios
Distribution Centre
Warehouse Management Systems
Material Handling Equipment
Vehicle Mounted Devices
RF Scanners
Label Printers
Active Directory
Tanium
Mobile Device Management
Apple Business Manager
AirWatch
iOS
Android
Remote Support Tools
Incident Management
Help Desk Ticketing
Asset Management
Laptop Imaging
IT Procurement
Lifecycle Management
Network Switches
Routers

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