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Added 3 mins ago
S
Analyst, Buyer
SaskPower
Regina, SK
- Full-time
Five (5) years of related experience in procurement practices and/or supply chain, or equivalent
Added 3 mins ago
MC
Supply Chain Analyst
Masco Canada
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Here We Grow Again! SUPPLY CHAIN ANALYST (Hybrid - St. Thomas, ON Office)
Added 3 mins ago
MC
Supply Chain Analyst
Masco Corporation
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Here We Grow Again! SUPPLY CHAIN ANALYST (Hybrid - St. Thomas, ON Office)
Added 4 mins ago
MO
IT Support Analyst - Contract
Martin-Brower of Canada Co.
New Westminster, BC
- $72,000 to $87,000 CAD / year
- Contract
The IT Support Analyst will provide Level 2 and Level 3 support for business applications and devices. This position is accountable for resolving complex computing, networking, and…
Added 4 mins ago
MB
IT Support Analyst
Martin Brower UK and Ireland
New Westminster, BC
- Contract
The IT Support Analyst will provide Level 2 and Level 3 support for business applications and devices. This position is accountable for resolving complex computing, networking, and…
Added 4 mins ago
Accounts Payable Analyst, TBS
Brewers Retail Inc
Bolton, ON
We are currently searching for an Accounts Payable Analyst, reporting to the Manager, Shared Services. This vacancy is a full-time, permanent opportunity. The Accounts Payable Analyst is…
Added 34 mins ago
Member IT Services - Senior IT Business Systems Analyst
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
Senior IT Business Systems Analyst (MS Business Central)
Added 34 mins ago
C
Procurement Analyst (8 Month) - Winter 2027 Co-op
CIBC
Toronto, ON
- Full-time
Our Procurement team helps CIBC make thoughtful, data-informed decisions that create value across the organization. As a Procurement Analyst, you'll support in-depth financial, procurement,…
Added 34 mins ago
MM
Senior IT Business Systems Analyst
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- $82,921 to $103,000 CAD / year
- Full-time
Senior IT Business Systems Analyst (MS Business Central)
Added 34 mins ago
SF
Demand Planner & Sales Analyst
Summer Fresh Salads Inc.
Woodbridge, ON
- Full-time
We are looking for a Demand Planner & Sales Analyst to join our team. This position will work with Sales, Procurement, Supply Chain, Marketing and Finance to develop forecasts for new and…
Added 1 hour ago
SCM Operations Category Management Advisor
Spirit Omega Inc.
Calgary, AB
Reporting to the Manager/Senior Manager, SCM Operations Category Management, the Contract SCM Analyst is responsible for managing assigned category portfolios and related work throughout…
Added 1 hour ago
ZB
Master Data Governance Lead Analyst
Zimmer Biomet Canada, Inc
Mississauga, ON
- Other
…integration with business processes such as order management, procurement, and…
Added 1 hour ago
MD
Investment Analyst Sr/Investment Officer, Legal and Policy Services
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Investment Analyst Sr/Investment Officer, Legal and Policy Services
Added 1 hour ago
S
Senior Treasury Analyst
Seaspan
North Vancouver, BC
- Full-time
The Senior Financial Analyst will support the Treasury Manager in managing the company’s cash flow, banking relationships, and financial risk exposures. This role focuses on cash…
Added 1 hour ago
IF
Senior Business Analyst, Artificial Intelligence Strategy
Intact FC
Montreal, QC
- Full-time
We are currently seeking a Senior Business Analyst, Artificial Intelligence Strategy to join our team at IntactLab.
Added 2 hours ago
VC
Operations Coordinator
Valard Construction
Calgary, AB
- Full-time
5 years of experience in an operations, project coordination, or business analyst role
Added 2 hours ago
K
Project Engineer/Analyst
Kinectrics
Tiverton, NS
- Full-time
Interact with a full range of skilled staff (e.g., Design Engineering, Nuclear Safety, Facility Staff, Procurement, and Construction) on highly unique or important matters.
Added 2 hours ago
VC
Operations Coordinator
Valard Construction
Calgary, AB
- Full-time
5 years of experience in an operations, project coordination, or business analyst role
Added 3 hours ago
S
Analyste comptable, Inventaire // Accounting Analyst, Inventory
SSENSE
Montreal, QC
- Full-time
We are seeking a CPA-designated individual to join our accounting team as an Inventory Accounting Analyst to ensure the financial integrity and full valuation of the company's inventory…
Added 4 hours ago
NR
Analyste fonctionnel SAP
Norton Rose Fulbright
Montreal, QC
- Full-time
Working closely with Finance, Procurement, HR, Operations, IT, vendors, and implementation partners, the SAP Senior Functional Analyst is accountable for maintaining the functional…
Added 4 hours ago
NR
Analyste fonctionnel SAP
Norton Rose Fulbright
Toronto, ON
- Full-time
Working closely with Finance, Procurement, HR, Operations, IT, vendors, and implementation partners, the SAP Senior Functional Analyst is accountable for maintaining the functional…
Added 4 hours ago
Category Analyst (***Reposted***)
Public Service Delivery
Winnipeg, MB
The Department of Public Service Delivery is seeking qualified individuals to fill the Category Analyst positions within the Procurement and Supply Chain Division (PSCD) Division.
Added 4 hours ago
MB
IT Support Analyst - Contract
Martin Brower
New Westminster, BC
- Contract
The IT Support Analyst will provide Level 2 and Level 3 support for business applications and devices. This position is accountable for resolving complex computing, networking, and…
Added 5 hours ago
CO
Traffic Signal Analyst
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Prepare, administer and oversee traffic signal maintenance contracts, consultant assignments and related procurement activities to ensure compliance with City standards, specifications and…
Added 6 hours ago
Strategic Sourcing Analyst/Senior Procurement Officer
Insurance Corporation of British Columbia
Burnaby, BC
…services. We are seeking two Strategic Sourcing Analysts/Senior Procurement Officers to independently manage complex procurement activities, working with business areas, vendors, and…

Martin Brower

IT Support Analyst - Contract

1109 Derwent Way, New Westminster, BC, V3M 5R4, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Responsibilities

Position Summary:

The IT Support Analyst will provide Level 2 and Level 3 support for business applications and devices. This position is accountable for resolving complex computing, networking, and application issues at a national IT level. The IT Support Analyst will write and review the logging and documenting of solutions to issues, as well as identifying common, recurring issues, and escalating as appropriate. This position will also be responsible for enforcement of Martin Brower IT Policies and will interact with Corporate IT support and resolution teams. The ideal candidate is an experienced IT professional with a solid background and education in IT, an independent decision maker and risk taker, with a goal to advance in their career. This position is customer-facing and requires a customer service, technical support, and consulting mindset where supporting business solutions and customer service are essential. This position will interact with all levels end users and stakeholders. The success of this position depends on strong customer service, strong technical and analytical skills, effective documentation, and excellent communication skills.

This is an exciting new role supporting the technology needs of our new Vancouver distribution centre and existing operations. In the first few months, the focus will be on training and gaining hands-on knowledge of our IT systems and distribution centre operations, including travel to other facilities.

This is a 12-month contract position

Position Responsibilities may include, but not limited to:

Independent issue resolution for support incidents, demonstrating consistent ability to own issue resolution from start to finish, including making business critical decisions that may affect the immediate abilities of groups of users or a distribution center’s capabilities to continue business
Able to attend priority 1 or 2 business impacting or business outage support conference calls and make sound business critical decisions that may affect operations
Demonstrate self-confidence while showing respect and support to others
Independently develop and nurture strong and appropriate relationships with business and technical partners as well as customers in order to advance system efficiency and overall IT perception and support
Assist in solving issues for distribution center/call center customers with business applications including ERP-JDE and WMS-Infios and other enterprise platforms
Monitoring and troubleshooting standard, aligned infrastructure, including:
- Personal computing devices (laptops, desktops, etc.)
- Network equipment (switches, routers and access points)
- Material handling equipment (MHE) technology (Vehicle Mounted Devices VMU)
- Handheld device support (VoCollect Headsets, RF Scanners, PDA devices etc.)
- Printers (Label, laser, thermal, line, copiers, etc.)
- UPS units, Tablets, Projectors, Camera systems, Door Security Access
Lead and support laptop deployment (Imaging) and related technology packs, as needed, in alignment of agreed IT procurement processes and LCM standards
Document and escalate issues to appropriate IT technology, infrastructure and application groups via standard processes and business leadership
Creation of training documents and training of peers and end-users
Perform audits and asset management, as needed
Maintain service tickets in Help Desk ticketing database
Other projects or duties as assigned

Qualifications

Required Skills and Experience:

Associates degree in Information Systems, Management Information System, Computer Science or related field with 2-4 years previous work-related experience working in a technical support environment, specifically supporting business applications and devices
Strong knowledge of Windows 11 and Networking
Experienced using Office 365 software suites at application and administration support level including CoPilot
Working knowledge of common network and end user devices and troubleshooting
Must be analytical and detail-oriented with excellent troubleshooting and problem-solving abilities
Must have strong communication, organization, and interpersonal skills, in addition to excellent customer service skills the ability to work well with peers and vendors at all organizational levels
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions in a group setting
Ability to provide remote support to end users over telephone or screen sharing
Ability to learn and implement new technologies
Strong work ethic and be personally accountable
This position must pass a post-offer background

Preferred Skills and Experience:

Network & Security Certification preferred
Distribution Centers and Warehouses Management Systems (WMS) experience
RF Scanners and label printers
Project management experience and/or certification
Active directory and Tanium experience
Able to troubleshoot and search for solutions through available tools, internet, knowledge base, manuals
Mobile Device Management, Apple Business Manager, AirWatch, iOS & Android experience
Remote support tools
Familiarity of business intelligence and data analytics solutions

Benefits

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage.

Physical Demands

The Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.

Background Check

Offers of employment are contingent upon successful completion of a background check.

Pay Transparency

Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.

Transparency in the use of AI

Our recruitment process may utilize artificial intelligence (AI)-enabled tools, such as virtual assistant, to support candidates in exploring job opportunities, initiating applications, and obtaining answers to common questions. Artificial intelligence (AI) is not used to make final hiring decisions.All employment decisions are made by human reviewers.

Apply About employer

More about this job

Responsibilities

The IT Support Analyst provides Level 2 and Level 3 support for business applications and hardware at a distribution centre. Responsibilities include resolving complex technical issues, managing infrastructure, and documenting solutions while ensuring adherence to IT policies.

Requirements

Candidates must have an associate degree in a computer-related field and 2-4 years of experience in a technical support environment. Strong proficiency in Windows 11, networking, and Office 365 is required, along with excellent communication and analytical skills.

Skills

IT support
Windows 11
Networking
Office 365
Troubleshooting
Problem-solving
Customer service
Communication
ERP-JDE
WMS-Infios
Asset management
Technical documentation
Hardware support
Imaging
Analytical skills

Benefits

Medical
Dental
Vision coverage

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Windows 11
Networking
Office 365
CoPilot
ERP-JDE
WMS-Infios
Hardware
RF Scanners
PDA
VoCollect
Imaging
Help Desk
Asset Management
Infrastructure
Technical Support
Distribution Center
Troubleshooting
Analytical
Communication

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