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Mary Browns

Assistant General Manager

Essex, ON, Canada

Pay: $45,000 to $48,000 CAD / year
Job type: Full-time
Experience: At least 1 year experience in a management role in the QSR or fast casual industry.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Mary’s Brown’s Chicken is a wholly owned and operated Canadian company that dates back to 1969 and has over 250+ locations nationally and have recently expanded internationally in the UK and Mexico. It is Canada’s fastest-growing franchise and recipient of the Canada Franchise Association’s Franchisee’s Choice Award for 5 years consecutively.

At Mary Brown’s if you work hard and are passionate about providing genuine hospitality, you will be seen and there will opportunities for career advancement.

Job Specification

Reporting to General Manager, the Assistant General Manager will work in conjunction with the General Manager and will oversee and support the operations at the restaurant to ensure profitability and an enjoyable dining experience. They will ensure that the store and all staff are properly supported, trained and coached.

What's in it for you?

Competitive compensation package
Comprehensive Extended Health Benefits Package with life insurance
Career Advancement Opportunities with a company that is growing rapidly nationally

Essential functions

Delivering genuine hospitality and exceptional guest experience
Supporting General Manager in restaurant P&L and delivering on financial expectations/budget
Be a leader in the community building and driving community devotion
Leading the team to deliver on Mary Brown’s Vision
Directing restaurant operations on a day to day basis
Ensuring that all team members have the proper training and mentoring to deliver high standards
Providing timely reports directly to management team
Ensuring all government regulations and procedures are being adhered to
Train new employees up to standards set forth by Mary Brown's Chicken
Assist the General Manager with recruiting, selecting, orientation, training, scheduling and coaching of staff
Ensure all Mary Brown’s operational and administrative procedures and standards are adhered to
Any other duties as required

The duties of this position may change from time to time. Mary Brown’s reserves the right to add or delete duties and responsibilities at its discretion contingent on business need. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Required skills and Qualifications:

Completion of a college diploma, preferably in hospitality management or culinary management.
Current Food Handling Certificate is mandatory.
At least 1 year experience in a management role in the QSR or fast casual industry.
Understanding and knowledge of safety, sanitation and food handling procedures.
Well-spoken with a strong command of the English Language. Possesses good verbal and written communication skills.
Ability to professionally communicate and to problem solve amid a difficult situation.
Must be organized, pro-active and a self-starter.
Ability to work calmly and effectively under pressure.
Possesses an overwhelming sense for “Exceptional Customer Service” and commitment to quality service.

Certificates, licenses, registrations

Certified in recognized Safe Food Handling program preferred
First Aid & WHMIS certificate preferred
Must be bondable

Attitude and Professionalism

Actively participates in positive and constructive communication
A team player, who provides support to colleagues and has a hands-on approach
Conducts themselves in a solutions-based approach, solving problems collectively and reporting any concerns at an appropriate time to your manager
Follows all policy and does not engage in any actions that may be perceived as conflicting with company policy regarding bullying, harassment, discrimination, and/or violence
Does not engage in gossiping or spread disparaging remarks.

Policy

Adhere to all policies and plans through communication, action, and consistent enforcement.
Effectively and efficiently perform all job functions following policy and leading by example.
Stays up to date on all training as required and follows all health and safety, and sanitation policies enforcing with disciplinary action as needed.

Interested?
Apply now! Your application should reflect your suitability for this position.

If our interests align, we will definitely contact you!

Mary Brown’s is an equal opportunity employer and equally considers all applicants. Should you require an accommodation through the selection process, please reach out to us at 905-513-0044, or at hr@marybrowns.com

Please note that this posting is for an existing vacancy.

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More about this job

Responsibilities

The Assistant General Manager oversees daily restaurant operations and supports the General Manager in ensuring profitability and high service standards. They are responsible for training, coaching, and managing staff to deliver an exceptional guest experience.

Requirements

Candidates must hold a college diploma in hospitality or culinary management and possess at least one year of management experience in the QSR or fast-casual industry. A current Food Handling Certificate is mandatory, along with strong communication and leadership skills.

Skills

Restaurant operations
Staff training
Coaching
P&L management
Financial budgeting
Customer service
Leadership
Recruiting
Scheduling
Problem solving
Communication
Food safety
Sanitation
Team management
Administrative procedures

Benefits

Comprehensive extended health benefits package
Life insurance

Visa sponsorship

Not detected in the job text

Keywords

Restaurant Management
QSR
Fast Casual
Hospitality
P&L
Food Handling Certificate
WHMIS
First Aid
Staff Training
Recruitment
Scheduling
Operations Management
Customer Service
Budgeting
Leadership
Safety Procedures
Sanitation
Team Building
Reporting
Compliance

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